{"title":"Certificates and Diplomas","description":"\u003cp\u003eOur eBSI  Certified Professional Development Programs comprise courses that include anything from 4 to 50 course units and are designed to be completed as self-paced structured e-learning programs.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e","products":[{"product_id":"cel-certificate-in-export-logistics","title":"CEL - Certificate in Export Logistics","description":"\u003cp\u003e\u003ciframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/uBHtZzSFY6A?si=AeNWvDjPJSbB_cZn\" title=\"YouTube video player\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan style=\"color: rgb(43, 0, 255);\"\u003e\u003cem\u003eClick play above for a short video presentation explaining the key benefits of this course.\u003c\/em\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003eThe \u003cstrong\u003eCertificate in Export Logistics\u003c\/strong\u003e is designed as a practical introduction to the export logistics processes and procedures within an internationally trading company and as a primer for staff wishing to enter into roles such as Export Clerk, Export Logistics Clerk, Logistics Clerk, Logistics Assistant and Logistics Coordinator within either logistics companies or the shipping departments of exporting companies.\u003c\/p\u003e\n\u003ch5\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eCourse Outline\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp class=\"ng-scope\"\u003eGraduates of this program will be well versed in the relevant concepts and theory of the job and will be ready to undertake on the job training specific to their employing organisation because the core concepts relating to their job will already have been covered in this course.  \u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eIt is therefore an excellent staff training tool for new hires within logistics companies and internationally trading companies.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eThis highly focused 10 week online course covers the key areas of Export Logistics:\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e    Introduction to Exporting\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e    Introduction to International Trade\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e    Export Packaging\u003cbr\u003e    International Transport and Logistics\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e    Marine Transport\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e    International Modes of Transport\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e    Export Documentation\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e    Customs Procedures\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e    Incoterms 2020\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e    Introduction to Supply Chain Management\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eThis course is also an excellent preparation for further studies with eBSI Export Academy and both the Institute of Export in the UK and the Institute of Supply Chain Management.\u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/logistics-scm\"\u003eLogistics \u0026amp; Supply Chain Management\u003c\/a\u003e \u0026gt; CEL - Certificate in Export Logistics\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/logistics-scm\"\u003eLogistics \u0026amp; Supply Chain Management\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/international-transport-logistics\"\u003eInternational Transport \u0026amp; Logistics\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/export-documentation\"\u003eExport Documentation\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":14467502047295,"sku":"LP-CEL-1","price":400.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/CEL-Promo2.png?v=1777410440"},{"product_id":"compliance-fraud-prevention-in-trade-finance","title":"Compliance \u0026 Fraud Prevention in Trade Finance","description":"\u003cp\u003eThis online certificate course covers the following course units: \u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTrade Finance Fraud Prevention - Trade operations\u003c\/li\u003e\n\u003cli\u003eTrade Finance Fraud Prevention - Trade Finance\u003c\/li\u003e\n\u003cli\u003eTrade Finance Compliance 1\u003c\/li\u003e\n\u003cli\u003eTrade Finance Compliance 2\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/WinnerBestOnlineTradeFinanceAccreditedCoursesGlobal2019_1_240x240.png?v=1569463503\" style=\"float: left;\"\u003e\u003cspan\u003eOur Trade Finance courses were awarded\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eBest Online Trade Finance Accredited Courses Globally\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eby Capital Finance International Magazine in 2019!  Our trade finance online training offerings are \u003c\/span\u003e\u003cstrong\u003eendorsed by the International Finance Corporation\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003efor professional development in this area by its issuing and partner banks.  Our online certificate program is a great value for money way to prepare for the exams of the CDCS and CITF exams.  All our courses are also accredited for Continuous Professional Development (CPD) purposes by the CPD Certification Service of the United Kingdom which confirms they meet international CPD standards\u003c\/span\u003e\u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-trade-finance-academy\"\u003eeBSI Trade Finance Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/trade-finance-compliance-regulatory-risk-and-fraud\"\u003eTrade Finance Compliance, Regulatory, Risk \u0026amp; Fraud\u003c\/a\u003e \u0026gt; Compliance \u0026amp; Fraud Prevention in Trade Finance\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/trade-finance-compliance-regulatory-risk-and-fraud\"\u003eTrade Finance Compliance, Regulatory, Risk \u0026amp; Fraud\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-trade-finance-academy\"\u003eeBSI Trade Finance Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/trade-finance-fraud-prevention\"\u003eTrade Finance Fraud Prevention\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/sanctions-screening-in-trade\"\u003eSanctions Screening in Trade\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":14467506438207,"sku":"LP-CFPTF-1","price":150.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/products\/CFPITF_Cover.png?v=1590011747"},{"product_id":"csmim-certificate-in-social-media-and-internet-marketing","title":"CSMIM - Certificate in Social Media and Internet Marketing","description":"\u003cdiv class=\"ng-scope\"\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cem\u003eThe e-Business and Internet Marketing Module has been developed to provide a solid practical understanding of the key areas of e-Business and Internet Marketing and to provide knowledge of the tools, resources and procedures which can be applied no matter the sector in which participants are working.\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cem\u003eTo this end the course covers: \u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"ng-scope\"\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cem\u003eIntroduction to e-Business and Internet Marketing\u003c\/em\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cem\u003eSearch Engine Optimization\u003c\/em\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cem\u003eFacebook Marketing\u003c\/em\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cem\u003eGoogle Marketing\u003c\/em\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cem\u003eLinkedIn Marketing\u003c\/em\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cem\u003eTwitter Marketing\u003c\/em\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cem\u003eeMail Marketing\u003c\/em\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cem\u003eMedia Buying \u003c\/em\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cem\u003eAffiliate Marketing\u003c\/em\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cem\u003eSocial Bookmarking\u003c\/em\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cem\u003eMobile Marketing\u003c\/em\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cem\u003eVideo Production\u003c\/em\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cem\u003eVideo Marketing\u003c\/em\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003e\u003cem\u003eCourse units are developed to be both visually appealing and interactive.\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch5 class=\"ng-scope\"\u003e\u003cstrong\u003eAdditional Support\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003e\u003cem\u003eFurther reading resources are provided in each learning unit to further develop the course material and can be downloaded and printed for offline use.\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003e\u003cem\u003eAt the end of each learning unit you will be presented with a test on the content of the unit.  This will ensure content acquisition and understanding and contributes to the student’s transcript of studies as they progress.\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003e\u003cem\u003eOther elements of the training program which have been developed to support the learner’s progress include: \u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cem\u003eDiscussion Forums support to provide participants with a channel to ask questions and seek clarifications\u003c\/em\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cem\u003eCourse Tutor email system for those requiring direct access to their tutor\u003c\/em\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cem\u003eAbility to review course assessment results and to retry course assessments to improve scores. Every test you take, however is different as you will be presented with a random selection of questions based on the unit you have covered.\u003c\/em\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cem\u003eDownloadable printable summary of the learning unit to read offline.\u003c\/em\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e \u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eProgramme pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-digital-marketing-academy\"\u003eeBSI Digital Marketing Academy\u003c\/a\u003e \u0026gt; CSMIM - Certificate in Social Media and Internet Marketing\u003c\/p\u003e\n\u003cp\u003eReturn to the \u003ca href=\"\/pages\/welcome-to-ebsi-digital-marketing-academy\"\u003eeBSI Digital Marketing Academy\u003c\/a\u003e to explore related programmes and CPD courses.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/social-media-marketing\"\u003eSocial Media Marketing\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/email-marketing\"\u003eeMail Marketing\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":14467706060863,"sku":"LP-CSMIM-1","price":400.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/products\/CSMIM_Cert_John_Doe.png?v=1590011766"},{"product_id":"diploma-in-trade-for-trade-finance-professionals","title":"Diploma in Trade Finance","description":"\u003ch1 class=\"ng-scope\"\u003e\u003ciframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/txF3lEw_5Mc?si=p3ZMtNcWM5Dv6epq\" title=\"YouTube video player\"\u003e\u003c\/iframe\u003e\u003c\/h1\u003e\n\u003ch3\u003e\u003cspan style=\"color: rgb(43, 0, 255);\"\u003e\u003cem\u003eClick play above for a short video presentation explaining the key benefits of this course.\u003c\/em\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch1 class=\"ng-scope\"\u003eAccelerate Your Career with Our Comprehensive Diploma in Trade for Trade Finance Professionals\u003c\/h1\u003e\n\u003ch2 class=\"ng-scope\"\u003eMaster the skills you need to excel in the trade finance industry with our in-depth, practitioner-oriented course. \u003c\/h2\u003e\n\u003ch2 class=\"ng-scope\"\u003ePerfect for those seeking CDCS or CITF Certification\/Recertification!  Updated for 2026!\u003c\/h2\u003e\n\u003cp class=\"ng-scope\"\u003eThis online \u003cstrong\u003eDiploma program\u003c\/strong\u003e covers both T\u003cstrong\u003erade practice,\u003c\/strong\u003e \u003cstrong\u003etrade finance, Compliance and Fraud Prevention in one comprehensive online program \u003c\/strong\u003ein order to provide a comprehensive coverage of trade for trade finance professionals.  \u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eNow available with our advanced AI Trade Tutor!\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/AI-Powered_Tutor.png?v=1718370763\"\u003e\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eThis program is ideal for anyone seeking to \u003cstrong\u003eprepare themselves for either CITF or CDCS \/ CSDG exams\u003c\/strong\u003e from \u003cstrong\u003eLondon Institute of Banking and Finance\u003c\/strong\u003e or any other \u003cstrong\u003etrade finance qualification\u003c\/strong\u003e.  The Diploma \u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eis recognised by LIBF for \u003cstrong\u003eCDCS recertification\u003c\/strong\u003e purposes, providing 16 PDUs, and is externally accredited by the \u003cstrong\u003eCPD Certification Service of the UK\u003c\/strong\u003e to meet International Standards for Continuous Professional Development meeting \u003cstrong\u003eNVQ Level 3 equivalent\u003c\/strong\u003e Standards.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eIt is an ideal \u003cstrong\u003eon-boarding tool\u003c\/strong\u003e for professionals entering the Trade Finance department of banks or corporates!\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCourse Benefits:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eIndustry-Relevant Curriculum:\u003c\/strong\u003e Our course is tailored to meet the demands of today's fast-paced trade finance environment. You'll be equipped with the knowledge and skills that employers value.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eFlexible Learning:\u003c\/strong\u003e Learn at your own pace with our online course. Whether you're juggling work, family, or both, you can fit your studies around your schedule.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eExpert Instructors:\u003c\/strong\u003e Our course is taught by experienced professionals who bring real-world insights to the virtual classroom.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eTestimonials:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eClick on the \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/5_stars_tab_480x480.png?v=1683908322\" alt=\"\"\u003e Tab to view testimonials from past students.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eInstructor Credentials:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOur Diploma program has been written by \u003cstrong\u003eseasoned trade finance professionals\u003c\/strong\u003e with over 100 years of combined experience in the industry.  All are members of the \u003cstrong\u003eICC Banking Commission\u003c\/strong\u003e and bring a wealth of practical knowledge to our students.\u003c\/p\u003e\n\u003cp\u003eTake a look at our Program Outline to see all thats covered.\u003c\/p\u003e\n\u003cp\u003eDon't let this opportunity pass you by! Enrol in our \u003cstrong\u003eDiploma in Trade for Trade Finance Professionals\u003c\/strong\u003e today and take the first step towards a successful career in trade finance.\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/mail2_480x480.jpg?v=1615537470\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cstrong\u003eDetailed Prospectus\u003c\/strong\u003e\u003cspan\u003e can be downloaded here: \u003c\/span\u003e\u003ca href=\"https:\/\/www.dropbox.com\/s\/182i4wp9oiq8zz1\/eBSI%20DTTFP%20Prospectus%202023.pdf\" target=\"_blank\"\u003ehttps:\/\/www.dropbox.com\/s\/182i4wp9oiq8zz1\/eBSI%20DTTFP%20Prospectus%202023.pdf\u003c\/a\u003e\u003cspan\u003e and includes over 20 pages of testimonials and a comparative analysis of our Diploma with other popular course options. \u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 class=\"ng-scope\"\u003eProgram Outline\u003c\/h5\u003e\n\u003cp class=\"ng-scope\"\u003eOur \u003cstrong\u003eDiploma in Trade for Trade Finance Professionals\u003c\/strong\u003e covers the 4 key areas of Trade Finance:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTrade Finance Operations and Instruments\u003c\/li\u003e\n\u003cli\u003eTrade Procedures, Logistics, Contracts and Documentation\u003c\/li\u003e\n\u003cli\u003eTrade Finance Compliance\u003c\/li\u003e\n\u003cli\u003eTrade Finance Fraud Prevention and Identification\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003eYou'll gain an understanding of the procedures and risk elements needed for you to navigate the complex world of trade finance with confidence.\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eThe Diploma covers the following areas: \u003c\/strong\u003e\u003cbr\u003e1 ITS-02-TCP-001 - Introduction to International Trade\u003cbr\u003e2 ITS-02-TCP-002 - Export Packaging\u003cbr\u003e3 ITS-02-TCP-003 - International Transport \u0026amp; Logistics\u003cbr\u003e4 ITS-02-TCP-004 - Marine Transport\u003cbr\u003e5 ITS-02-TCP-005 - International Modes of Transport\u003cbr\u003e6 ITS-02-TCP-006 - Export Documentation\u003cbr\u003e7 ITS-02-TCP-007 - Customs Procedures\u003cbr\u003e8 ITS-02-TCP-009 - International Contracts\u003cbr\u003e9 ITS-02-TCP-010 - Incoterms 2020\u003cbr\u003e10 ITS-03-FIT-001 - Methods of Payment in International Trade\u003cbr\u003e11 ITS-03-FIT-002 - Documentary Collections\u003cbr\u003e12 ITS-03-FIT-003 - Documentary Credits Fundamentals\u003cbr\u003e13 ITS-03-FIT-004 - Management of Documentary Credits\u003cbr\u003e14 ITS-03-FIT-005 - Bonds \u0026amp; Guarantees\u003cbr\u003e15 ITS-03-FIT-006 - Short and Medium Term Finance\u003cbr\u003e16 ITS-03-FIT-007 - Factoring Fundamentals\u003cbr\u003e17 ITS-03-FIT-008 - Export Credit Agency Finance\u003cbr\u003e18 ITS-03-FIT-009 - Structured Commodity Trade Finance\u003cbr\u003e19 ITS-03-FIT-010 - Trade Finance Fraud Prevention - Documentary Operations\u003cbr\u003e20 DEO-04-AFIT-001 - Fraud Prevention - Other Trade Finance Products\u003cbr\u003e21 DEO-04-AFIT-002 - Trade FInance Compliance 1\u003cbr\u003e22 DEO-04-AFIT-003 - Trade FInance Compliance 2\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eAs you can see this new program builds on our Finance of International Trade Certificate program to offer fantastic coverage of trade practice, international transport, fraud prevention and Trade Finance Compliance!\u003c\/p\u003e\n\u003ch5 class=\"ng-scope\"\u003eFurther Info\u003c\/h5\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eDetailed Prospectus\u003c\/strong\u003e can be downloaded here: \u003ca href=\"https:\/\/www.dropbox.com\/s\/182i4wp9oiq8zz1\/eBSI%20DTTFP%20Prospectus%202023.pdf\" target=\"_blank\"\u003ehttps:\/\/www.dropbox.com\/s\/182i4wp9oiq8zz1\/eBSI%20DTTFP%20Prospectus%202023.pdf\u003c\/a\u003e and includes over 20 pages of testimonials and a comparative analysis of our Diploma with other popular course options. \u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eExtra Perks \u0026amp; Benefits\u003c\/strong\u003e\u003cbr\u003eAll courses are 100% online and are issued with a Diploma from eBSI upon successful completion.  We give 2 years access to our courses and lifetime access to our learning community where you can network and continue to discuss practical issues relating to your work with fellow graduates.  All students also get 1 year access to Webportglobal.com the professional networking site for international trade professionals established for the World Trade Centers Association.\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003e100% Satisfaction Guaranteed\u003c\/strong\u003e\u003cbr\u003eThis diploma program is without a doubt the best online training we have ever released and we are very proud of it!  If for any reason you are unhappy with the course you can request a full refund within 30 days or transfer the course to another member of staff without any issue as long as less than half of the coursework had been completed at the time of transfer or refund.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/WinnerBestOnlineTradeFinanceAccreditedCoursesGlobal2019_1_240x240.png?v=1569463503\" style=\"float: left;\"\u003e\u003cspan\u003eOur Trade Finance courses were awarded\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eBest Online Trade Finance Accredited Courses Globally\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eby Capital Finance International Magazine in 2019!  Our trade finance online training offerings are \u003c\/span\u003e\u003cstrong\u003eendorsed by the International Finance Corporation\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003efor professional development in this area by its issuing and partner banks.  Our online certificate program is a great value for money way to prepare for the exams of the CDCS and CITF exams.  All our courses are also accredited for Continuous Professional Development (CPD) purposes by the CPD Certification Service of the United Kingdom which confirms they meet international CPD standards\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e \u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-trade-finance-academy\"\u003eeBSI Trade Finance Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/trade-finance-operations\"\u003eTrade Finance Operations\u003c\/a\u003e \u0026gt; Diploma in Trade Finance\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/trade-finance-operations\"\u003eTrade Finance Operations\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-trade-finance-academy\"\u003eeBSI Trade Finance Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/documentary-credits-fundamentals\"\u003eLetters of Credit Essentials\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/structured-commodity-trade-finance\"\u003eStructured Commodity Trade Finance\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":14467711303743,"sku":"DTTFP-1","price":600.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/products\/2018_Maad_Al_Fares_Diploma_-_DTTFP.jpeg?v=1590011735"},{"product_id":"edfp-export-development-foundation-program","title":"EDFP - Export Development Foundation Program","description":"\u003cp\u003eThe Export Development Foundation Program has been designed with the new or inexperienced exporter in mind.  The typical participant is looking for a shakedown of the key International Trade principles and processes sufficient to be able to manage ad-hoc or sporadic transactions.\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eYou will gain a practical overview of the export process and will be able to manage ad-hoc transactions with the support of a freight forwarder or international trade consultant.\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eIt is not designed to be a comprehensive program or rt be a framework to develop an export department or internationalization strategy.  For this we have our International Trade Specialist Accreditation program and our Advanced Certificate in International Trade. \u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eHowever for those who have limited budgets, this program will give you the essentials to manage an export transaction from request for a quotation through to delivery with the support of appropriate service providers.\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eProgram Outline\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eThe course coverage reflects this:\u003c\/p\u003e\n\u003ctable class=\"ng-scope\" cellspacing=\"0\" cellpadding=\"0\" border=\"1\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd colspan=\"4\"\u003e\n\u003cp align=\"center\"\u003e\u003cstrong\u003eExport Development Foundation Program\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e\u003cstrong\u003eTarget Audience: \u003c\/strong\u003eNew and inexperienced sporadic exporters\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e\u003cstrong\u003eNVQ Level: N\/A\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFETAC Level: N\/A\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse Unit\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eHours Learning Approx.\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 1\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003eITS-01-EMO-001 - Introduction to Exporting\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e4\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 2\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003eITS-01-EMO-002 - Introduction to International Marketing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 3\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003eITS-01-EMO-006 - International Pricing Policy\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 4\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003eITS-02-TCP-001 - Introduction to International Trade\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 5\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003eITS-02-TCP-002 - Export Packaging\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 6\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003eITS-02-TCP-003 - International Transport \u0026amp; Logistics\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 7\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003eITS-02-TCP-006 - Export Documentation\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 8\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003eITS-02-TCP-007 - Customs Procedures\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 9\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003eITS-03-FIT-001 - Methods of Payment in International Trade\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 10\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003eITS-04-eBUS-001 Introduction to e-Business and Internet Marketing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e7\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eTOTAL\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e51 Hours\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/export-marketing\"\u003eExport Marketing\u003c\/a\u003e \u0026gt; EDFP - Export Development Foundation Program\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/export-marketing\"\u003eExport Marketing\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/introduction-to-exporting\"\u003eIntroduction to Exporting\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/introduction-to-international-trade\"\u003eIntroduction to International Trade\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":14467713597503,"sku":"EDFP-1","price":400.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/products\/EDFP_Cert_Sample.png?v=1590011794"},{"product_id":"emo-export-marketing-operations","title":"EMO - Export Marketing Operations","description":"\u003cp\u003eInternational trade involves the professional practitioner operating within a complex environment of marketing techniques and methodologies which are evolving in an ever changing global marketplace. Export Marketing Operations guides the learner on a step by step basis through the essential export marketing methods and systems. All the steps from initial market research, right through to market entry and distribution policies are examined in detail. On conclusion of this subject the learner will be capable of developing an implementing an export marketing plan.\u003c\/p\u003e\n\u003ch5\u003eProgram Outline\u003c\/h5\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eLearning Units in this course:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ul_bullet_small ng-scope\"\u003e\n\u003cli\u003eExporting\u003c\/li\u003e\n\u003cli\u003eIntroduction to International Marketing\u003c\/li\u003e\n\u003cli\u003eIntercultural Management\u003c\/li\u003e\n\u003cli\u003eSegmentaton\u003c\/li\u003e\n\u003cli\u003eInternational Product Policy\u003c\/li\u003e\n\u003cli\u003eInternational Pricing Policy\u003c\/li\u003e\n\u003cli\u003eInternational Promotion Policy\u003c\/li\u003e\n\u003cli\u003eInternational Distribution\u003c\/li\u003e\n\u003cli\u003eInternational Market Research\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/export-marketing\"\u003eExport Marketing\u003c\/a\u003e \u0026gt; EMO - Export Marketing Operations\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/export-marketing\"\u003eExport Marketing\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/introduction-to-international-marketing\"\u003eIntroduction to International Marketing\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/international-market-research\"\u003eInternational Market Research\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":14467720249407,"sku":"EMO-1","price":400.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/products\/front_3f0ad2a2-c8b5-421c-82d0-fd536439cf5e.png?v=1590011798"},{"product_id":"fit-finance-of-international-trade","title":"FIT - Finance of International Trade","description":"\u003cp class=\"ng-scope\"\u003eOur Finance of International Trade Course provides 16 PDUs towards CDCS Re-Certification for the Certified Documentary Credit Specialist Accreditation offered by BAFT-IFSA and IFS (Institute of Financial Services).\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/WinnerBestOnlineTradeFinanceAccreditedCoursesGlobal2019_1_240x240.png?v=1569463503\" style=\"float: left;\"\u003eOur Trade Finance courses were awarded\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eBest Online Trade Finance Accredited Courses Globally\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eby Capital Finance International Magazine in 2019! \u003c\/p\u003e\n\u003cp\u003eOur online certificate program is a great value for money way to prepare for the exams of the CDCS and CITF exams.  All our courses are also accredited for Continuous Professional Development (CPD) purposes by the CPD Certification Service of the United Kingdom which confirms they meet international CPD standards.\u003c\/p\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eCompleting this course will confer 46 CPD Credits in total towards internationally recognised \u003c\/span\u003e\u003cstrong\u003eContinuous Professional Development\u003c\/strong\u003e\u003cspan\u003e Requirements within organisations operating this kind of staff development methodology and 16 PDUs towards CDCS and CSDG Recertification.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eProgram Outline\u003c\/h5\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cp class=\"ng-scope\"\u003eThe Finance of International Trade Course comprises:\u003cbr\u003e - METHODS OF PAYMENT 4 hours\u003cbr\u003e - DOCUMENTARY COLLECTIONS 4 hours\u003cbr\u003e - DOCUMENTARY CREDITS FUNDAMENTALS 5 hours\u003cbr\u003e - MANAGEMENT OF DOCUMENTARY CREDITS 5 hours\u003cbr\u003e - BONDS AND GUARANTEES 5 hours\u003cbr\u003e - SHORT AND MEDIUM TERM FINANCE 5 hours\u003cbr\u003e - FACTORING 4 hours\u003cbr\u003e - EXPORT CREDIT AGENCY FINANCE 4 hours\u003cbr\u003e - STRUCTURED AND COMMODITY TRADE FINANCE 5 hours\u003cbr\u003e - TRADE FINANCE FRAUD IDENTIFICATION AND PREVENTION (5 hours)\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eTOTAL 46 hours online learning approx.\u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-trade-finance-academy\"\u003eeBSI Trade Finance Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/trade-finance-operations\"\u003eTrade Finance Operations\u003c\/a\u003e \u0026gt; FIT - Finance of International Trade\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/trade-finance-operations\"\u003eTrade Finance Operations\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-trade-finance-academy\"\u003eeBSI Trade Finance Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/methods-of-payment-in-international-trade\"\u003eIntroduction to International Trade Payments\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/documentary-credits-fundamentals\"\u003eLetters of Credit Essentials\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":14467724083263,"sku":"FIT-1","price":400.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/products\/Best_Trade_Finance_Online_Course_Provider_2019_bd719e8b-7890-4dda-a02e-0f9d66bae348.jpg?v=1590011835"},{"product_id":"idm-international-digital-marketing","title":"Certificate in International Digital Marketing","description":"\u003cp class=\"ng-scope\"\u003eThe Certificate in International Digital Marketing has been developed to meet the needs of International Marketers and Export Sales Professionals around the world who are faced with the challenges of two marketing areas that are blending together more and more:\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e- Export Marketing\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e- Digital Marketing\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eThe program is designed to give a thorough grounding in Export Marketing Operations AND Digital Marketing with the objective of producing and implementing an International Digital Marketing Plan over the course of the 22 week program.\u003c\/p\u003e\n\u003ch5 class=\"ng-scope\"\u003eProgram Outline\u003c\/h5\u003e\n\u003cp class=\"ng-scope\"\u003eThe program comprises:\u003c\/p\u003e\n\u003ctable class=\"ng-scope\" cellspacing=\"0\" cellpadding=\"0\" border=\"1\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd colspan=\"4\"\u003e \n\u003cp align=\"center\"\u003e\u003cstrong\u003eCertificate in International Digital Marketing\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd colspan=\"3\"\u003e\n\u003cp\u003e\u003cstrong\u003eTarget Audience: \u003c\/strong\u003eInternational Sales and Marketing personnel and staff managing the digital presence of internationally oriented companies\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eNVQ Level: 3\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFETAC Level: 5\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eCourse Unit\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e\u003cstrong\u003eHours Learning Approx.\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 1\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-01-EMO-001 - Introduction to Exporting\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e4\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 2\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-01-EMO-002 - Introduction to International Marketing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 3\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-01-EMO-003 - Intercultural Management\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 4\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-01-EMO-004 - Segmentation\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 5\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-01-EMO-005 - Country Image\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 6\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-01-EMO-006 - International Pricing Policy\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 7\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-01-EMO-007 - International Product Policy\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 8\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-01-EMO-008 - International Distribution Policy\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 9\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-01-EMO-009 - International Promotion Policy\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 10\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-01-EMO-010 - International Market Research\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 11\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-04-eBUS-001 Introduction to e-Business and Internet Marketing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e6\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 12\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-04-eBUS-002 - Search Engine Optimization\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 13\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-04-eBUS-003 - Facebook Marketing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e8\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 14\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-04-eBUS-004 - Google Marketing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e8\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 15\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-04-eBUS-005a - LinkedIn Marketing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 16\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-04-eBUS-005b - Twitter Marketing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e5\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 17\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-04-eBUS-006 - eMail Marketing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e8\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 18\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-04-eBUS-007a - Media Buying\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e6\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 19\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-04-eBUS-007b - Affiliate Marketing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e8\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 20\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-04-eBUS-008 - Social Bookmarking\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e8\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 21\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-04-eBUS-009 - Mobile Marketing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e10\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eWeek 22\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eITS-04-eBUS-010 - Video Marketing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e10\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eTOTAL\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd colspan=\"2\"\u003e\n\u003cp\u003e121 Hours\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"ng-scope\"\u003eAt the end of the program you will be equipped with a concrete International Digital Marketing Plan, or if already developed, you will have the skills to implement it in real world conditions.\u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/export-marketing\"\u003eExport Marketing\u003c\/a\u003e \u0026gt; Certificate in International Digital Marketing\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/export-marketing\"\u003eExport Marketing\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/social-media-marketing\"\u003eSocial Media Marketing\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/email-marketing\"\u003eeMail Marketing\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":14467742662719,"sku":"IDM-1","price":600.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/products\/IDM_Cert_Sample.png?v=1590011857"},{"product_id":"itsa-international-trade-specialist-accreditation","title":"ITSA - International Trade Specialist Accreditation","description":"\u003cp\u003e\u003cstrong\u003eITSA - International Trade Specialist Accreditation structured learning method.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis online program take 42 weeks to complete and now includes AI Powered Advanced Tutoring System!\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/AI-Powered_Tutor.png?v=1718370763\"\u003e\u003c\/p\u003e\n\u003cp\u003eIdeal for those who have limited time and want a structured and more supportive approach to their studies.\u003c\/p\u003e\n\u003cp\u003eThis can also be taken on a \u003ca href=\"https:\/\/www.ebsi.ie\/collections\/international-trade-specialist-accreditation\/products\/itsaft-international-trade-specialist-accreditation-fast-track-program\"\u003efast track basis\u003c\/a\u003e for those who wish to complete the course sooner.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTestimonials:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eClick on the \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/5_stars_tab_480x480.png?v=1683908322\" alt=\"\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/5_stars_tab_480x480.png?v=1683908322\"\u003e Tab to view testimonials from past students.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eTake a look at the course walk through - see how you will experience the training and its ongoing benefits!\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/3lsYq6hpFAk\" height=\"315\" width=\"560\" allowfullscreen=\"\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" frameborder=\"0\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e\u003cbr\u003eYou can start the International Trade Specialist (ITS) Accreditation program at any time and you will cover the full spectrum of international trade operations from Export Marketing, Trade \u0026amp; Customs Practice (including significant coverage in transport and logistics), Trade Finance and Payments and of course an eBusiness Module.  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eInternational Recognition and Further Studies\u003c\/strong\u003e\u003cbr\u003eOnce you have completed the ITS Accreditation, you will automatically be eligible to start your studies with the Institute of Supply Chain Management at NVQ LEVEL 5 Qualifications, thus saving a lot of time and money.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExtended access\u003c\/strong\u003e\u003cbr\u003eA very important factor when you choose our accredited courses is the fact that you would have 2 year’s access to our course materials and support forums.  \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCareer Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYou will also have permanent access to our Export Career Center eBSI Career Zone with hundreds of positions added every month from around the world. You become a member of an international network of International Trade Professionals which now has a presence in over 70 countries! \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNext Steps in a career in international trade:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe International Trade Specialist Accreditation program has been designed to be a ‘Gateway Program’ which provides access to further studies with the prestigious industry bodies outlined above.  Its both convenient and more cost effective than working your way up through the more basic programs from NVQ level 1-4 offered by these Institutes as the International Trade Specialist takes you straight from zero to NVQ Level 4 over the course of the 42 learning units.\u003c\/p\u003e\n\u003cp\u003eYou can download our prospectus\u003cbr\u003e\u003ca href=\"https:\/\/www.dropbox.com\/s\/r3kqtmjptq9xm2z\/_eBSI_Prospectus_Realize_Your_Global_Potential.pdf\"\u003ehttps:\/\/www.dropbox.com\/s\/r3kqtmjptq9xm2z\/_eBSI_Prospectus_Realize_Your_Global_Potential.pdf\u003c\/a\u003e\u003cbr\u003eand ITS Syllabus\u003cbr\u003e\u003ca href=\"https:\/\/www.dropbox.com\/s\/wa3lzk8a3ddtuyr\/new%20schedule%202015%20-%20ITS%20Global.pdf\"\u003ehttps:\/\/www.dropbox.com\/s\/wa3lzk8a3ddtuyr\/new%20schedule%202015%20-%20ITS%20Global.pdf\u003c\/a\u003e\u003cbr\u003efor your information and assistance.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/info_slider_graduates_480x480.jpg?v=1615301642\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eGlobal Alumni Network - Global Benefits\u003c\/b\u003e\u003cbr\u003e\u003cspan\u003eWhats more, when you complete your studies you join our global alumni where networking can take place and business done.   \u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003ePart of this benefit is 1 year's free membership of the International Business Network WebPortGlobal which has been described as the LinkedIn for Exporters!  \u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eMore and more benefits for International Trade Specialist Graduates are on the way with other partners around the world.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cb\u003eFree On-Going Training\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Screen_Shot_2021-03-09_at_13.54.45_480x480.png?v=1615301713\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Screen_Shot_2021-03-09_at_13.54.45_480x480.png?v=1615301713\"\u003e\u003cbr\u003eYou will also have access to exclusive additional courses and free access to eBSI new course releases \u003cb\u003ewhile they are in their launch phase\u003c\/b\u003e.  These additional free courses are not only trade related, they cover our full spectrum of training including:\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDigital Marketing\u003c\/li\u003e\n\u003cli\u003eMicrosoft Office Training\u003c\/li\u003e\n\u003cli\u003eSoft Skills\u003c\/li\u003e\n\u003cli\u003eSales \u0026amp; Marketing\u003c\/li\u003e\n\u003cli\u003eCareer Development\u003c\/li\u003e\n\u003cli\u003eHealth and Safety\u003c\/li\u003e\n\u003cli\u003eWorkplace Essentials\u003c\/li\u003e\n\u003cli\u003ePersonal Development\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eHow it works\u003c\/b\u003e\u003cbr\u003e\u003cspan\u003eUpon graduation you will be given lifetime access to this library of online courses which will have a regularly changing variety of topics available to support your Continuous Professional Development (CPD) at no extra charge.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eAs an example, eBSI has currently 353 CPD courses in its catalog of which 120 are available to our ITS Graduates free of charge!  This number will vary over time but in general we will ensure we have at least 100 CPD courses available to ITSA Graduates at any given time!\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch2\u003ePayment Plans Now Available\u003c\/h2\u003e\n\u003ch3\u003ePay as you study.\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eWe have now brought online a payment facility which allows us to offer a payment plan designed to make our ITSA Programme as accessible as possible - especially considering the economic impact the COVID pandemic and Russian invasion of Ukraine has caused to so many.  \u003cbr\u003e\u003cbr\u003e\u003cb\u003ePay As You Study\u003c\/b\u003e\u003cbr\u003eThis plan will charge you EUR 80 per month for 10 months which coincides with the duration of the ITSA Programme.  At the end you will graduate and be shipped your ITSA Certificate to you anywhere in the world at our expense.  There is no additional cost to this plan.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cstrong\u003eFlexible Billing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cb\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Screen_Shot_2021-03-09_at_13.37.24_480x480.png?v=1615301804\" alt=\"\"\u003e\u003c\/b\u003e\u003cbr\u003eWe are proud of our student focus and want our payment plans to reflect the flexibility and support we offer our students in general.  If you need to delay a payment or two and catch up later, you can do it right from your customer dashboard.  We are here to support you and will work with you to ensure our payment plan is not a burden but a great investment in your future.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eEmerging Markets Grants\u003c\/h3\u003e\n\u003cp\u003eIn an effort to make our training as accessible as possible to both trade professionals in Emerging Markets and those wishing to develop a career in this growing sector, or who may currently be unemployed, we have relaunched our Emerging Markets Grant Scheme which offers up to 50% support towards fees on our native, eBSI Export Academy courses.  If you are unemployed or an emerging markets national, you can submit your CV for consideration for support under the scheme. \u003c\/p\u003e\n\u003cp\u003eTo apply for the Emerging Markets Grant please send your CV and covering letter explaining why you should be given support to \u003ca href=\"mailto:EMGS@ebsi.ie\"\u003eEMGS@ebsi.ie\u003c\/a\u003e.  Decisions on grants are made normally within a 24-48 hours depending on volumes of applications.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eProgram Outline\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003eThis program consists of the following Learning Path of Course units and it is suggested that you study the program in this order.  Each course unit has between 2-4 hours of online learning and additional offline reading activities.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExport Marketing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to Exporting\u003c\/li\u003e\n\u003cli\u003eIntroduction to International Marketing\u003c\/li\u003e\n\u003cli\u003eIntercultural Management\u003c\/li\u003e\n\u003cli\u003eSegmentation\u003c\/li\u003e\n\u003cli\u003eCountry Image\u003c\/li\u003e\n\u003cli\u003eInternational Pricing Policy\u003c\/li\u003e\n\u003cli\u003eInternational Product Policy\u003c\/li\u003e\n\u003cli\u003eInternational Distribution Policy\u003c\/li\u003e\n\u003cli\u003eInternational Promotion Policy\u003c\/li\u003e\n\u003cli\u003eInternational Market Research\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eTrade \u0026amp; Customs Practice\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to International Trade\u003c\/li\u003e\n\u003cli\u003eExport Packaging\u003c\/li\u003e\n\u003cli\u003eInternational Transport \u0026amp; Logistics\u003c\/li\u003e\n\u003cli\u003eMarine Transport\u003c\/li\u003e\n\u003cli\u003eInternational Modes of Transport\u003c\/li\u003e\n\u003cli\u003eExport Documentation\u003c\/li\u003e\n\u003cli\u003eCustoms Procedures\u003c\/li\u003e\n\u003cli\u003eImporting into the EU\u003c\/li\u003e\n\u003cli\u003eInternational Contracts\u003c\/li\u003e\n\u003cli\u003eTransitioning from Incoterms 2010 to 2020 \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eFinance of International Trade\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMethods of Payment in International Trade\u003c\/li\u003e\n\u003cli\u003eDocumentary Collections\u003c\/li\u003e\n\u003cli\u003eDocumentary Credits Fundamentals\u003c\/li\u003e\n\u003cli\u003eManagement of Documentary Credits\u003c\/li\u003e\n\u003cli\u003eBonds \u0026amp; Guarantees\u003c\/li\u003e\n\u003cli\u003eShort and Medium Term Finance\u003c\/li\u003e\n\u003cli\u003eFactoring Fundamentals\u003c\/li\u003e\n\u003cli\u003eExport Credit Agency Finance\u003c\/li\u003e\n\u003cli\u003eStructured Commodity Trade Finance\u003c\/li\u003e\n\u003cli\u003eTrade Finance Fraud Prevention\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eDigital Marketing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to e-Business and Internet Marketing\u003c\/li\u003e\n\u003cli\u003eSearch Engine Optimization\u003c\/li\u003e\n\u003cli\u003eFacebook Marketing\u003c\/li\u003e\n\u003cli\u003eGoogle Marketing\u003c\/li\u003e\n\u003cli\u003eLinkedIn Marketing\u003c\/li\u003e\n\u003cli\u003eTwitter Marketing\u003c\/li\u003e\n\u003cli\u003eeMail Marketing\u003c\/li\u003e\n\u003cli\u003eMedia Buying\u003c\/li\u003e\n\u003cli\u003eAffiliate Marketing\u003c\/li\u003e\n\u003cli\u003eSocial Bookmarking\u003c\/li\u003e\n\u003cli\u003eMobile Marketing\u003c\/li\u003e\n\u003cli\u003eVideo Marketing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eProgramme pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e \u0026gt; ITSA - International Trade Specialist Accreditation\u003c\/p\u003e\n\u003cp\u003eReturn to the \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e to explore related programmes and CPD courses.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/introduction-to-international-trade\"\u003eIntroduction to International Trade\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/international-contracts\"\u003eInternational Contracts\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":14467492610111,"sku":"ITSA-1","price":800.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/products\/Peter_Weir_Graduate.jpg?v=1712063110"},{"product_id":"itsaft-international-trade-specialist-accreditation-fast-track-program","title":"ITSAFT - International Trade Specialist Accreditation - Fast Track Program","description":"\u003cp\u003e\u003cstrong\u003eITSAFT - International Trade Specialist Accreditation Program Fast Track\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eParticipants are delivered 42 course units immediately, and can work their way through the course in their own time.  This course now includes advanced AI Trade Tutoring Technology!\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/AI-Powered_Tutor.png?v=1718370763\"\u003e\u003c\/p\u003e\n\u003cp\u003eIdeal for those who have more time or are more experienced and are seeking a rapid revision or intense study to complete the course within 3 months. \u003c\/p\u003e\n\u003cp\u003eOur flagship course is an Online Distance Learning program called the International Trade Specialist (ITS) Accreditation program which lasts for \u003ca href=\"https:\/\/www.ebsi.ie\/products\/itsa-international-trade-specialist-accreditation\"\u003e42 weeks\u003c\/a\u003e. This is the FAST-TRACK version for those who wish to complete the course sooner.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTestimonials:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eClick on the \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/5_stars_tab_480x480.png?v=1683908322\" alt=\"\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/5_stars_tab_480x480.png?v=1683908322\"\u003e Tab to view testimonials from past students.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eTake a look at the course walk through - see how you will experience the training and its ongoing benefits!\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/3lsYq6hpFAk\" height=\"315\" width=\"560\" allowfullscreen=\"\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" frameborder=\"0\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003eYou can start the International Trade Specialist (ITS) Accreditation program at any time and you will cover the full spectrum of international trade operations from Export Marketing, Trade \u0026amp; Customs Practice (including significant coverage in transport and logistics), Trade Finance and Payments and of course an eBusiness Module.  \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eInternational Recognition and Further Studies\u003c\/strong\u003e\u003cbr\u003eOnce you have completed the ITS Accreditation, you will automatically be eligible to start your studies with the Institute of Supply Chain Management at NVQ LEVEL 5 Qualifications, thus saving a lot of time and money.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExtended access\u003c\/strong\u003e\u003cbr\u003eA very important factor when you choose our accredited courses is the fact that you would have 2 year’s access to our course materials and support forums.  \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCareer Support\u003cbr\u003e\u003c\/strong\u003eYou will also have permanent access to our Export Career Center eBSI Career Zone with hundreds of positions added every month from around the world. You become a member of an international network of International Trade Professionals which now has a presence in over 70 countries! \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNext Steps in a career in international trade:\u003c\/strong\u003e\u003cbr\u003eThe International Trade Specialist Accreditation program has been designed to be a ‘Gateway Program’ which provides access to further studies with the prestigious industry bodies outlined above.  Its both convenient and more cost effective than working your way up through the more basic programs from NVQ level 1-4 offered by these Institutes as the International Trade Specialist takes you straight from zero to NVQ Level 4 over the course of the 42 learning units.\u003c\/p\u003e\n\u003cp\u003eYou can download our prospectus\u003cbr\u003e\u003ca href=\"https:\/\/www.dropbox.com\/s\/r3kqtmjptq9xm2z\/_eBSI_Prospectus_Realize_Your_Global_Potential.pdf\"\u003ehttps:\/\/www.dropbox.com\/s\/r3kqtmjptq9xm2z\/_eBSI_Prospectus_Realize_Your_Global_Potential.pdf\u003c\/a\u003e\u003cbr\u003eand ITS Syllabus\u003cbr\u003e\u003ca href=\"https:\/\/www.dropbox.com\/s\/wa3lzk8a3ddtuyr\/new%20schedule%202015%20-%20ITS%20Global.pdf\"\u003ehttps:\/\/www.dropbox.com\/s\/wa3lzk8a3ddtuyr\/new%20schedule%202015%20-%20ITS%20Global.pdf\u003c\/a\u003e\u003cbr\u003efor your information and assistance.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eGlobal Alumni Network - Global Benefits\u003c\/b\u003e\u003cbr\u003e\u003cspan\u003eWhats more, when you complete your studies you join our global alumni where networking can take place and business done.   \u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003ePart of this benefit is 1 year's free membership of the International Business Network WebPortGlobal which has been described as the LinkedIn for Exporters!  \u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eMore and more benefits for International Trade Specialist Graduates are on the way with other partners around the world.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cb\u003eFree On-Going Training\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Screen_Shot_2021-03-09_at_13.54.45_480x480.png?v=1615301713\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Screen_Shot_2021-03-09_at_13.54.45_480x480.png?v=1615301713\"\u003e\u003cbr\u003eYou will also have access to exclusive additional courses and free access to eBSI new course releases \u003cb\u003ewhile they are in their launch phase\u003c\/b\u003e.  These additional free courses are not only trade related, they cover our full spectrum of training including:\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDigital Marketing\u003c\/li\u003e\n\u003cli\u003eMicrosoft Office Training\u003c\/li\u003e\n\u003cli\u003eSoft Skills\u003c\/li\u003e\n\u003cli\u003eSales \u0026amp; Marketing\u003c\/li\u003e\n\u003cli\u003eCareer Development\u003c\/li\u003e\n\u003cli\u003eHealth and Safety\u003c\/li\u003e\n\u003cli\u003eWorkplace Essentials\u003c\/li\u003e\n\u003cli\u003ePersonal Development\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eHow it works\u003c\/b\u003e\u003cbr\u003e\u003cspan\u003eUpon graduation you will be given lifetime access to this library of online courses which will have a regularly changing variety of topics available to support your Continuous Professional Development (CPD) at no extra charge.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eAs an example, eBSI has currently 353 CPD courses in its catalog of which 120 are available to our ITS Graduates free of charge!  This number will vary over time but in general we will ensure we have at least 100 CPD courses available to ITSA Graduates at any given time!\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch2\u003e\u003cbr\u003e\u003c\/h2\u003e\n\u003ch3\u003eEmerging Markets Grants\u003c\/h3\u003e\n\u003cp\u003eIn an effort to make our training as accessible as possible to both trade professionals in Emerging Markets and those wishing to develop a career in this growing sector, or who may currently be unemployed, we have relaunched our Emerging Markets Grant Scheme which offers up to 50% support towards fees on our native, eBSI Export Academy courses.  If you are unemployed or an emerging markets national, you can submit your CV for consideration for support under the scheme. \u003c\/p\u003e\n\u003cp\u003eTo apply for the Emerging Markets Grant please send your CV and covering letter explaining why you should be given support to\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"mailto:EMGS@ebsi.ie\"\u003eEMGS@ebsi.ie\u003c\/a\u003e.  Decisions on grants are made normally within a 24-48 hours depending on volumes of applications.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eProgram Outline\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003eThis program consists of the following Learning Path of Course units and it is suggested that you study the program in this order.  Each course unit has between 2-4 hours of online learning and additional offline reading activities.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExport Marketing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to Exporting\u003c\/li\u003e\n\u003cli\u003eIntroduction to International Marketing\u003c\/li\u003e\n\u003cli\u003eIntercultural Management\u003c\/li\u003e\n\u003cli\u003eSegmentation\u003c\/li\u003e\n\u003cli\u003eCountry Image\u003c\/li\u003e\n\u003cli\u003eInternational Pricing Policy\u003c\/li\u003e\n\u003cli\u003eInternational Product Policy\u003c\/li\u003e\n\u003cli\u003eInternational Distribution Policy\u003c\/li\u003e\n\u003cli\u003eInternational Promotion Policy\u003c\/li\u003e\n\u003cli\u003eInternational Market Research\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eTrade \u0026amp; Customs Practice\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to International Trade\u003c\/li\u003e\n\u003cli\u003eExport Packaging\u003c\/li\u003e\n\u003cli\u003eInternational Transport \u0026amp; Logistics\u003c\/li\u003e\n\u003cli\u003eMarine Transport\u003c\/li\u003e\n\u003cli\u003eInternational Modes of Transport\u003c\/li\u003e\n\u003cli\u003eExport Documentation\u003c\/li\u003e\n\u003cli\u003eCustoms Procedures\u003c\/li\u003e\n\u003cli\u003eImporting into the EU\u003c\/li\u003e\n\u003cli\u003eInternational Contracts\u003c\/li\u003e\n\u003cli\u003eTransitioning from Incoterms 2010 to 2020 \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eFinance of International Trade\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMethods of Payment in International Trade\u003c\/li\u003e\n\u003cli\u003eDocumentary Collections\u003c\/li\u003e\n\u003cli\u003eDocumentary Credits Fundamentals\u003c\/li\u003e\n\u003cli\u003eManagement of Documentary Credits\u003c\/li\u003e\n\u003cli\u003eBonds \u0026amp; Guarantees\u003c\/li\u003e\n\u003cli\u003eShort and Medium Term Finance\u003c\/li\u003e\n\u003cli\u003eFactoring Fundamentals\u003c\/li\u003e\n\u003cli\u003eExport Credit Agency Finance\u003c\/li\u003e\n\u003cli\u003eStructured Commodity Trade Finance\u003c\/li\u003e\n\u003cli\u003eTrade Finance Fraud Prevention\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eDigital Marketing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to e-Business and Internet Marketing\u003c\/li\u003e\n\u003cli\u003eSearch Engine Optimization\u003c\/li\u003e\n\u003cli\u003eFacebook Marketing\u003c\/li\u003e\n\u003cli\u003eGoogle Marketing\u003c\/li\u003e\n\u003cli\u003eLinkedIn Marketing\u003c\/li\u003e\n\u003cli\u003eTwitter Marketing\u003c\/li\u003e\n\u003cli\u003eeMail Marketing\u003c\/li\u003e\n\u003cli\u003eMedia Buying\u003c\/li\u003e\n\u003cli\u003eAffiliate Marketing\u003c\/li\u003e\n\u003cli\u003eSocial Bookmarking\u003c\/li\u003e\n\u003cli\u003eMobile Marketing\u003c\/li\u003e\n\u003cli\u003eVideo Marketing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eProgramme pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e \u0026gt; ITSAFT - International Trade Specialist Accreditation - Fast Track Program\u003c\/p\u003e\n\u003cp\u003eReturn to the \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e to explore related programmes and CPD courses.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/introduction-to-international-trade\"\u003eIntroduction to International Trade\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/international-contracts\"\u003eInternational Contracts\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":14467763306559,"sku":"ITSAFT-1","price":800.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/products\/16473958_633177816877997_129849125212873419_n_fbe564c0-13e9-4adc-b078-e0c0cd1368f3.jpeg?v=1712063269"},{"product_id":"tcp-trade-customs-practice","title":"TCP Trade \u0026 Customs Practice","description":"\u003cp class=\"ng-scope\"\u003eOur \u003cstrong\u003eTrade \u0026amp; Customs Practice\u003c\/strong\u003e is recognised for 16 PDUs for CDCS Recertification and covers key areas of trade, transport, documentation and customs procedures which can be invaluable support for Trade Finance Clients and Operations Staff, namely:\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e- EXPORT PACKAGING (3 hours)\u003cbr\u003e- INTERNATIONAL MODES OF TRANSPORT (4 hours)\u003cbr\u003e- INTERNATIONAL TRANSPORT AND LOGISTICS (4 hours)\u003cbr\u003e- MARINE TRANSPORT (4 hours)\u003cbr\u003e- EXPORT DOCUMENTATION (5 hours)\u003cbr\u003e- EU CUSTOMS PROCEDURES (7 hours)\u003cbr\u003e- IMPORT PROCEDURES (6 hours)\u003cbr\u003e- US EXPORT CONTROLS FOR EU EXPORTERS (5 hours)\u003cbr\u003e- INTERNATIONAL CONTRACTS (6 hours)\u003cbr\u003e- INCOTERMS 2020 (6 hours)\u003cbr\u003eTOTAL 50+ hours approx online learning.  \u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eBoth of these programs, apart from being stand alone certificate courses, form the core of the International Trade Specialist Accreditation Program and confer full credit to their corresponding modules in that program. \u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eCompleting this course will confer 45 CPD Credits towards internationally recognised \u003c\/span\u003e\u003cstrong\u003eContinuous Professional Development\u003c\/strong\u003e\u003cspan\u003e Requirements within organisations operating this kind of staff development methodology.\u003c\/span\u003e\u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/international-trade-practice\"\u003eInternational Trade Practice\u003c\/a\u003e \u0026gt; TCP Trade \u0026amp; Customs Practice\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/international-trade-practice\"\u003eInternational Trade Practice\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/customs-procedures\"\u003eCustoms Procedures\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/international-transport-logistics\"\u003eInternational Transport \u0026amp; Logistics\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":14467769598015,"sku":"TCP-1","price":400.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/products\/TCP_Beatrice_Bianchi_Cert.jpeg?v=1590012063"},{"product_id":"diploma-in-professional-skills","title":"Diploma in Leadership and Workplace Dynamics","description":"\u003cp class=\"ng-scope\"\u003e\u003ciframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/lfbIjs55Zu8?si=st_X1Hick00dl9eu\u0026amp;controls=0\" height=\"315\" width=\"560\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan style=\"color: rgb(43, 0, 255);\"\u003e\u003cem\u003eClick play above for a short video presentation explaining the key benefits of this course.\u003c\/em\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"ng-scope\"\u003eThis program has been designed to cover 10 key areas that are needed for future workers in the knowledge economy.\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eIn all 50 course units each of 2 hours duration delivering to you 100 hours of life and career transforming online training which is industry recognized and accredited internationally for quality for \u003cstrong\u003eContinuous Professional Development (CPD)\u003c\/strong\u003e by the \u003cstrong\u003eCPD Certification Service of the United Kingdom.  In 2023 and 2025 we won Best eLearning Provider at the All Ireland Business All-stars Accreditation.  \u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Web_Badge_-_Integrated_Learning_Solutions_Ltd.png?v=1771155236\" alt=\"\" width=\"289\" height=\"123\"\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch5 class=\"ng-scope\"\u003e\u003cstrong\u003e\u003cspan style=\"text-decoration: underline;\"\u003eProgram Outline\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp class=\"ng-scope\"\u003eIn response to this important trend in the workplace we have developed this special Online Diploma Program to meet these specific skill areas as follows:\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eComplex Problem Solving\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eCreative Problem Solving\u003c\/li\u003e\n\u003cli\u003eLean Process \u0026amp; Six Sigma\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eCritical Thinking \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eCritical Thinking\u003c\/li\u003e\n\u003cli\u003eCrisis Management\u003c\/li\u003e\n\u003cli\u003eKnowledge Management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eCreativity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eDeveloping Creativity\u003c\/li\u003e\n\u003cli\u003eDigital Citizenship\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003ePeople Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eSupervising Others\u003c\/li\u003e\n\u003cli\u003eLeadership and Influence\u003c\/li\u003e\n\u003cli\u003eWomen in Leadership\u003c\/li\u003e\n\u003cli\u003eSelf-Leadership\u003c\/li\u003e\n\u003cli\u003eServant Leadership\u003c\/li\u003e\n\u003cli\u003eManager Management\u003c\/li\u003e\n\u003cli\u003ePerformance Management\u003c\/li\u003e\n\u003cli\u003eHigh Performance Teams inside and outside the company\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eCo-ordinating with Others\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eCommunication Strategies\u003c\/li\u003e\n\u003cli\u003eCollaborative Writing\u003c\/li\u003e\n\u003cli\u003eDeveloping Corporate Behavior\u003c\/li\u003e\n\u003cli\u003eInterpersonal Skills\u003c\/li\u003e\n\u003cli\u003eWorkplace Diversity\u003c\/li\u003e\n\u003cli\u003eEmployee Recognition\u003c\/li\u003e\n\u003cli\u003eBody Language\u003c\/li\u003e\n\u003cli\u003eDelivering Constructive Criticism\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eEmotional Intelligence\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eEmotional Intelligence\u003c\/li\u003e\n\u003cli\u003eAppreciative Inquiry\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eJudgement and Decision Making\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eCritical Thinking\u003c\/li\u003e\n\u003cli\u003eBusiness Acumen\u003c\/li\u003e\n\u003cli\u003eEntrepreneurship\u003c\/li\u003e\n\u003cli\u003eFacilitation Skills\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eService Orientation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eCustomer Service\u003c\/li\u003e\n\u003cli\u003eHandling a Difficult Customer\u003c\/li\u003e\n\u003cli\u003eAnger Management\u003c\/li\u003e\n\u003cli\u003eCustomer Support\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eNegotiation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eNegotiation Skills\u003c\/li\u003e\n\u003cli\u003eLeadership and Influence\u003c\/li\u003e\n\u003cli\u003eAssertiveness and Self-Confidence\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eCognitive Flexibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eTime Management\u003c\/li\u003e\n\u003cli\u003eWork-Life Balance\u003c\/li\u003e\n\u003cli\u003eStress Management\u003c\/li\u003e\n\u003cli\u003eSocial Intelligence\u003c\/li\u003e\n\u003cli\u003eImproving Mindfulness \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eADDITIONAL Bonus Course Units\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eTo compliment these areas we have added a number of course units to add value to the World Economic Forum's core intent:\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eBusiness Ethics\u003c\/li\u003e\n\u003cli\u003eBusiness Etiquette\u003c\/li\u003e\n\u003cli\u003eBusiness Writing\u003c\/li\u003e\n\u003cli\u003eCivility in the Workplace\u003c\/li\u003e\n\u003cli\u003eConflict Resolution\u003c\/li\u003e\n\u003cli\u003eCyber Security\u003c\/li\u003e\n\u003cli\u003eEvent Planning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/management-leadership\"\u003eManagement \u0026amp; Leadership\u003c\/a\u003e \u0026gt; Diploma in Leadership and Workplace Dynamics\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/management-leadership\"\u003eManagement \u0026amp; Leadership\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/leadership-and-influence\"\u003eLeadership and Influence\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/communication-for-leadership\"\u003eCommunication for Leadership\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":14467737190463,"sku":"WEF-Skills-1","price":1000.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Cover-Dip-Leader-work-dynamics.png?v=1730592491"},{"product_id":"excel-2016-mastery-program","title":"Excel 2016 Mastery Program","description":"\u003cp\u003eDescription\u003c\/p\u003e\n\u003cp\u003eIn this course you will learn to dominate Excel 2016 with our program which will take you from:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExcel 2016 Essentials\u003c\/li\u003e\n\u003cli\u003eExcel 2016 Advanced\u003c\/li\u003e\n\u003cli\u003eExcel 2016 Expert\u003c\/li\u003e\n\u003cli\u003eExcel 2016 Macros and VBA \u003c\/li\u003e\n\u003cli\u003eExcel 2016 Master\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eFollowing this course you will be in the top tier of Excel practitioners and will be the go-to person for any Excel wizardry needed in your organisation!  This course is a must have for Business people, Bankers, Financiers, Project Managers and anyone else who needs to become an absolute master of Excel 2016!  \u003c\/p\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eCompleting this course will confer 10 CPD Credits towards internationally recognised \u003c\/span\u003e\u003cstrong\u003eContinuous Professional Development\u003c\/strong\u003e\u003cspan\u003e Requirements within organisations operating this kind of staff development methodology.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eEssentials Course Outline\u003c\/h5\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eParticipants will gain a fundamental understanding of the Excel environment and the ability to complete tasks independently. They will know and demonstrate the correct application of the principal features of Excel 2016. Participants will create and edit a workbook with multiple sheets, and use a graphic element to represent data visually. Workbook examples include professional looking budgets, financial statements, team performance charts, sales invoices, and data-entry logs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCourse Outline\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eModule One: Create and Manage Worksheets and Workbooks\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eCreate Worksheets and Workbooks\n\u003cul\u003e\n\u003cli\u003eCreate a workbook\u003c\/li\u003e\n\u003cli\u003eImport data from a delimited text file\u003c\/li\u003e\n\u003cli\u003eAdd a worksheet to an existing workbook\u003c\/li\u003e\n\u003cli\u003eCopy and move a worksheet\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eNavigate in Worksheets and Workbooks\n\u003cul\u003e\n\u003cli\u003eSearch for data within a workbook\u003c\/li\u003e\n\u003cli\u003eNavigate to a named cell, range, or workbook element\u003c\/li\u003e\n\u003cli\u003eInsert and remove hyperlinks\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eFormat Worksheets and Workbooks\n\u003cul\u003e\n\u003cli\u003eChange worksheet tab color\u003c\/li\u003e\n\u003cli\u003eRename a worksheet\u003c\/li\u003e\n\u003cli\u003eChange worksheet order\u003c\/li\u003e\n\u003cli\u003eModify page setup\u003c\/li\u003e\n\u003cli\u003eInsert and delete columns or rows\u003c\/li\u003e\n\u003cli\u003eChange Workbook themes\u003c\/li\u003e\n\u003cli\u003eAdjust row height and column width\u003c\/li\u003e\n\u003cli\u003eInsert headers and footers\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eCustomize Options and Views for Worksheets and Workbooks\n\u003cul\u003e\n\u003cli\u003eHide or unhide worksheets\u003c\/li\u003e\n\u003cli\u003eHide or unhide columns and rows\u003c\/li\u003e\n\u003cli\u003eCustomize the Quick Access toolbar\u003c\/li\u003e\n\u003cli\u003eChange workbook views\u003c\/li\u003e\n\u003cli\u003eChange window views\u003c\/li\u003e\n\u003cli\u003eModify document properties\u003c\/li\u003e\n\u003cli\u003eChange magnification by using zoom tools\u003c\/li\u003e\n\u003cli\u003eDisplay formulas\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eConfigure Worksheets and Workbooks for Distribution\n\u003cul\u003e\n\u003cli\u003eSet a print area\u003c\/li\u003e\n\u003cli\u003eSave workbooks in alternative file formats\u003c\/li\u003e\n\u003cli\u003ePrint all or part of a workbook\u003c\/li\u003e\n\u003cli\u003eSet print scaling\u003c\/li\u003e\n\u003cli\u003eDisplay repeating row and column titles on multiple worksheets\u003c\/li\u003e\n\u003cli\u003eInspect a workbook for hidden properties or personal information\u003c\/li\u003e\n\u003cli\u003eInspect a workbook for accessibility issues\u003c\/li\u003e\n\u003cli\u003eInspect a workbook for compatibility issues\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eModule Two: Manage Data Cells and Ranges\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eInsert data in cells and ranges\n\u003cul\u003e\n\u003cli\u003eReplace data\u003c\/li\u003e\n\u003cli\u003eCut, copy, or paste data\u003c\/li\u003e\n\u003cli\u003ePaste data by using special paste options fill cells by using Auto Fill\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eInsert and delete cells\u003c\/li\u003e\n\u003cli\u003eFormat cells and ranges\n\u003cul\u003e\n\u003cli\u003eMerge cells\u003c\/li\u003e\n\u003cli\u003eModify cell alignment and indentation\u003c\/li\u003e\n\u003cli\u003eFormat cells by using Format Painter\u003c\/li\u003e\n\u003cli\u003eWrap text within cells\u003c\/li\u003e\n\u003cli\u003eApply number formats\u003c\/li\u003e\n\u003cli\u003eApply cell formats, apply cell styles\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eSummarize and organize data\n\u003cul\u003e\n\u003cli\u003eInsert sparklines\u003c\/li\u003e\n\u003cli\u003eOutline data\u003c\/li\u003e\n\u003cli\u003eInsert subtotals\u003c\/li\u003e\n\u003cli\u003eApply conditional formatting\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eModule Three: Create tables\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eCreate and manage tables\n\u003cul\u003e\n\u003cli\u003eCreate an Excel table from a cell range\u003c\/li\u003e\n\u003cli\u003eConvert a table to a cell range\u003c\/li\u003e\n\u003cli\u003eAdd or remove table rows and columns\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage table styles and options\n\u003cul\u003e\n\u003cli\u003eApply styles to tables\u003c\/li\u003e\n\u003cli\u003eConfigure table style options\u003c\/li\u003e\n\u003cli\u003eInsert total rows\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eFilter and sort a table\n\u003cul\u003e\n\u003cli\u003eFilter records\u003c\/li\u003e\n\u003cli\u003eSort data by multiple columns\u003c\/li\u003e\n\u003cli\u003eChange sort order\u003c\/li\u003e\n\u003cli\u003eRemove duplicate records\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eModule Four: Perform operations with formulas and functions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eSummarize data by using functions\n\u003cul\u003e\n\u003cli\u003eInsert references\u003c\/li\u003e\n\u003cli\u003ePerform calculations by using the SUM function\u003c\/li\u003e\n\u003cli\u003ePerform calculations by using MIN and MAX functions\u003c\/li\u003e\n\u003cli\u003ePerform calculations by using the COUNT function\u003c\/li\u003e\n\u003cli\u003ePerform calculations by using the AVERAGE function\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003ePerform conditional operations by using functions\n\u003cul\u003e\n\u003cli\u003ePerform logical operations by using the IF function\u003c\/li\u003e\n\u003cli\u003ePerform logical operations by using the SUMIF function\u003c\/li\u003e\n\u003cli\u003ePerform logical operations by using the AVERAGEIF function\u003c\/li\u003e\n\u003cli\u003ePerform statistical operations by using the COUNTIF function\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eFormat and modify text by using functions\n\u003cul\u003e\n\u003cli\u003eFormat text by using RIGHT, LEFT, and MID functions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eFormat text by using UPPER, LOWER, and PROPER functions\u003c\/li\u003e\n\u003cli\u003eFormat text by using the CONCATENATE function\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eModule Five: Create charts and objects\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eCreate charts\n\u003cul\u003e\n\u003cli\u003eCreate a new chart\u003c\/li\u003e\n\u003cli\u003eAdd additional data series\u003c\/li\u003e\n\u003cli\u003eSwitch between rows and columns in source data\u003c\/li\u003e\n\u003cli\u003eAnalyze data by using Quick Analysis\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eFormat graphic elements\n\u003cul\u003e\n\u003cli\u003eResize charts\u003c\/li\u003e\n\u003cli\u003eAdd and modify chart elements\u003c\/li\u003e\n\u003cli\u003eApply chart layouts and styles\u003c\/li\u003e\n\u003cli\u003eMove charts to a chart sheet\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eInsert and format objects\n\u003cul\u003e\n\u003cli\u003eInsert text boxes and shapes\u003c\/li\u003e\n\u003cli\u003eInsert images\u003c\/li\u003e\n\u003cli\u003eModify object properties\u003c\/li\u003e\n\u003cli\u003eAdd alternative text to objects for accessibility\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eAdvanced Course Outline\u003c\/h5\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExcel 2016 Advanced\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eObjectives: This course will take learners to a high level of knowledge using financial topics available in Excel such as Financial functions, auditing and Charts.\u003c\/p\u003e\n\u003cp\u003eUnit Contents:\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e 1. Getting Started\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover a basic introduction to the course unit and its objectives.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e 2. Using Multiple Worksheets and Workbooks\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover:\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eUsing Multiple Worksheets and Workbooks\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eUsing Multiple Worksheets\u003cbr\u003eInserting New Worksheets\u003cbr\u003eRenaming Worksheets\u003cbr\u003eDeleting Worksheets\u003cbr\u003eCreating Multiple Views\u003cbr\u003eFreezing Panes\u003cbr\u003eViewing and Arranging Multiple Worksheet Windows\u003cbr\u003eNavigating in Multiple Workbooks\u003cbr\u003eSelecting and Viewing Multiple Workbooks\u003cbr\u003eManaging Multiple Worksheets and Workbooks\u003cbr\u003eSelecting Multiple Worksheets\u003cbr\u003eMoving and Copying Data between Worksheets\u003cbr\u003eLinking Data Between Worksheets\u003cbr\u003eCreating a 3-D Formula\u003cbr\u003eSelf-test Quiz\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e 3. Charting\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover:\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eCharting\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eUsing Charts\u003cbr\u003eCreating a Chart\u003cbr\u003eChanging Chart Type, Style and Chart Sub-Type\u003cbr\u003eChangesto the Chart Source Data\u003cbr\u003eAdd data to an existing chart\u003cbr\u003eChange the data in an existing chart\u003cbr\u003eRemove data from a chart\u003cbr\u003eManaging Chart Objects    \u003cbr\u003eMoving and Resizing Chart Objects\u003cbr\u003eDeleting Chart Objects\u003cbr\u003eAdding Data Series and Objects to a Chart\u003cbr\u003eChanging the Chart Type\u003cbr\u003eFormatting Chart Objects\u003cbr\u003ePrinting Charts\u003cbr\u003eSelf-test Quiz\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e 4. Advanced Functions\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover:\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eAdvanced Functions\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eCreating and Using Functions\u003cbr\u003eUsing Built-in Functions\u003cbr\u003eWorking with Arguments: The PMT Function\u003cbr\u003eUsing Dates and Times\u003cbr\u003eUsing Dates in Calculations\u003cbr\u003eUsing Nested Functions\u003cbr\u003eAuditing Worksheets\u003cbr\u003eIdentifying the Auditing Commands\u003cbr\u003eThe Watch Window\u003cbr\u003eThe Formula Evaluator\u003cbr\u003eTracing and Correcting Worksheet Errors\u003cbr\u003eSelf-test Quiz\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e 5. Advanced Formatting\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover:\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eAdvanced Formatting\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eUsing Comments in a Worksheet\u003cbr\u003eReviewing, Showing, and Hiding Comments\u003cbr\u003eDeleting a Comment\u003cbr\u003eWorking with Styles\u003cbr\u003eApplying a Style\u003cbr\u003eModifying Existing Styles\u003cbr\u003eUsing Format Painter\u003cbr\u003eCreating Custom Number Formats\u003cbr\u003eApplying an AutoFormat (Table Format)\u003cbr\u003eConditional Formats\u003cbr\u003eClear conditional formats\u003cbr\u003eSelf-test Quiz\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e 6. New Features in Excel 2016\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover:\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eIn this topic you will cover:\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eNew Features in Excel 2016\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eWhat’s New in Excel 2016\u003cbr\u003eCompatibility\u003cbr\u003eBenefits in the new version\u003cbr\u003eFile Types\u003cbr\u003eThe Ribbon\u003cbr\u003eThe Quick Access Toolbar\u003cbr\u003eDifferent Screen Resolutions - Solutions\u003cbr\u003eKeyboard shortcuts in Excel 2016 (KEY TIPS)\u003cbr\u003eSelf-test Quiz\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e 7. Wrapping Up \/ Assessment Result\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover:\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eCourse Conclusion\u003cbr\u003eWrapping up\u003cbr\u003eTest Results Summary\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eExpert Course Outline\u003c\/h5\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eParticipants will gain an advanced level of understanding for the Microsoft Excel environment, and the ability to guide others to the proper use of the program's full features - critical skills for those in roles such as accountants, financial analysts, and commercial bankers.\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eParticipants will create, manage, and distribute professional spreadsheets for a variety of specialized purposes and situations. They will customize their Excel 2016 environments to meet project needs and increase productivity. Expert workbook examples include custom business templates, multi-axis financial charts, amortization tables, and inventory schedules.\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003e\u003cspan\u003eCourse Outline\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eModule One: Manage Workbook Options and Settings\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eManage Workbooks\n\u003cul\u003e\n\u003cli\u003eSave a workbook as a template\u003c\/li\u003e\n\u003cli\u003eCopy macros between workbooks\u003c\/li\u003e\n\u003cli\u003eMange Document Versions\u003c\/li\u003e\n\u003cli\u003eReference data in another workbook\u003c\/li\u003e\n\u003cli\u003eReference data by using structured references\u003c\/li\u003e\n\u003cli\u003eEnable macros in a workbook\u003c\/li\u003e\n\u003cli\u003eDisplay hidden ribbon tabs\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage Workbook Review\n\u003cul\u003e\n\u003cli\u003eRestrict editing\u003c\/li\u003e\n\u003cli\u003eProtect a worksheet\u003c\/li\u003e\n\u003cli\u003eConfigure formula calculation options\u003c\/li\u003e\n\u003cli\u003eProtect workbook structure\u003c\/li\u003e\n\u003cli\u003eMange workbook versions\u003c\/li\u003e\n\u003cli\u003eEncrypt workbooks with a password\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eModule Two: Apply Custom Data Formats and Layouts\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eApply Custom Data Formats and Validation\n\u003cul\u003e\n\u003cli\u003eCreate custom number formats\u003c\/li\u003e\n\u003cli\u003ePopulate cells by using advanced Fill Series options\u003c\/li\u003e\n\u003cli\u003eConfigure data validation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eApply Advanced Conditional Formatting and Filtering\n\u003cul\u003e\n\u003cli\u003eCreate custom conditional formatting rules\u003c\/li\u003e\n\u003cli\u003eCreate conditional formatting rules that use formulas\u003c\/li\u003e\n\u003cli\u003eManage conditional formatting rules\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate and Modify Custom Workbook Elements\n\u003cul\u003e\n\u003cli\u003eCreate custom color formats\u003c\/li\u003e\n\u003cli\u003eCreate and modify cell types\u003c\/li\u003e\n\u003cli\u003eCreate and modify custom themes\u003c\/li\u003e\n\u003cli\u003eCreate and modify simply macros\u003c\/li\u003e\n\u003cli\u003eInsert and configure form controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003ePrepare a Workbook for Internationalization\n\u003cul\u003e\n\u003cli\u003eDisplay data in multiple international formats\u003c\/li\u003e\n\u003cli\u003eApply international currency formats\u003c\/li\u003e\n\u003cli\u003eManage multiple options for +Body and +Heading fonts\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eModule Three: Create Advanced Formulas\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eApply Functions in Formulas\n\u003cul\u003e\n\u003cli\u003ePerform logical operations by using AND, OR, and NOT functions\u003c\/li\u003e\n\u003cli\u003ePerform logical operations by using nested functions\u003c\/li\u003e\n\u003cli\u003ePerform statistical operations by using SUMIFS, AVERAGEIFS, AND COUNTIFS functions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eLook up data using Functions\n\u003cul\u003e\n\u003cli\u003eLook up data by using the VLOOKUP\u003c\/li\u003e\n\u003cli\u003eLook up data by using the HLOOKUP function\u003c\/li\u003e\n\u003cli\u003eLook up data by using the MATCH function\u003c\/li\u003e\n\u003cli\u003eLook up data by using the INDEX function\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eApply Advanced Date and Time Functions\n\u003cul\u003e\n\u003cli\u003eReference the date and time by using the NOW and TODAY functions\u003c\/li\u003e\n\u003cli\u003eSerialize numbers by using date and time functions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003ePerform Data Analysis and Business Intelligence\n\u003cul\u003e\n\u003cli\u003eImport, transform, combine, display, and connect to data\u003c\/li\u003e\n\u003cli\u003eConsolidate data\u003c\/li\u003e\n\u003cli\u003ePerform what-if analysis buy suing Goal Seek and Scenario Manager\u003c\/li\u003e\n\u003cli\u003eUse cube functions to get data out of the Excel data model\u003c\/li\u003e\n\u003cli\u003eCalculate data by using financial functions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eTroubleshoot Formulas\n\u003cul\u003e\n\u003cli\u003eTrace precedence and dependance\u003c\/li\u003e\n\u003cli\u003eMonitor cells and formulas by using the Watch Window\u003c\/li\u003e\n\u003cli\u003eValidate formulas by using error checking values\u003c\/li\u003e\n\u003cli\u003eEvaluate formulas\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eCalculate data by using financial functions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eDefine Named Ranges and Objects\n\u003cul\u003e\n\u003cli\u003eName cells\u003c\/li\u003e\n\u003cli\u003eName data ranges\u003c\/li\u003e\n\u003cli\u003eName tables\u003c\/li\u003e\n\u003cli\u003eMange named ranges and objects\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eModule Four: Create Advanced Charts and Tables\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\u003cli\u003eCreate Advanced Charts\n\u003cul\u003e\n\u003cli\u003eAdd trendlines to charts\u003c\/li\u003e\n\u003cli\u003eCreate dual axis charts\u003c\/li\u003e\n\u003cli\u003eSave a chart as a template\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate and Manage Pivot Tables\n\u003cul\u003e\n\u003cli\u003eCreate PivotTables\u003c\/li\u003e\n\u003cli\u003eModify field selections and options\u003c\/li\u003e\n\u003cli\u003eCreate slicers\u003c\/li\u003e\n\u003cli\u003eGroup PivotTable data\u003c\/li\u003e\n\u003cli\u003eReference data in a PivotTable by suing the GETPRIVOTDATA function\u003c\/li\u003e\n\u003cli\u003eAdd calculated fields\u003c\/li\u003e\n\u003cli\u003eFormat data\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate and Manage PivotCharts\n\u003cul\u003e\n\u003cli\u003eCreate PivotCharts\u003c\/li\u003e\n\u003cli\u003eManipulate options in existing PivotCharts\u003c\/li\u003e\n\u003cli\u003eApply styles to PivotCharts\u003c\/li\u003e\n\u003cli\u003eApply Styles to PivotCharts\u003c\/li\u003e\n\u003cli\u003eManipulate options in existing PivotCharts\u003c\/li\u003e\n\u003cli\u003eApply styles to PivotCharts\u003c\/li\u003e\n\u003cli\u003eDrill down into PivotChart details\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eMacros and VBA Course Outline\u003c\/h5\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExcel 2016 Macros and VBA\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eObjectives: This course covers automation and customising of Excel using macros and screen items (such as buttons and menus). It will also teach learners how to write macros using VB code and assign macros to screen items.\u003c\/p\u003e\n\u003cp\u003eUnit Contents:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e1. Getting Started\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover a basic introduction to the course unit and its objectives.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e2. Introduction \u0026amp; the Macro Recorder\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover:\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eIntroduction \u0026amp; the Macro Recorder\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eIntroduction\u003cbr\u003eDemonstration\u003cbr\u003eThe Excel Macro Recorder\u003cbr\u003eRelative and Absolute Recording\u003cbr\u003eMacro Storage\u003cbr\u003eMacro Shortcut Keys\u003cbr\u003eDeleting Macros\u003cbr\u003eExcel’s New File Format\u003cbr\u003eSelf-test Quiz\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e3. Creating \u0026amp; Editing Macros With VBA\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover:\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eCreating \u0026amp; Editing Macros With VBA\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eMacro Storage Concepts\u003cbr\u003eThe VB Editor\u003cbr\u003eWorking With Modules\u003cbr\u003eEditing Macros\u003cbr\u003eCopying Macros\u003cbr\u003eLinking Macros\u003cbr\u003eUser-Defined Functions\u003cbr\u003eGlobally Available User-Defined Functions\u003cbr\u003eAuto Executable Macros\u003cbr\u003eSelf-test Quiz\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e4. Objects and Dialog Boxes\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover:\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eObjects and Dialog Boxes\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eObjects\u003cbr\u003eThe VBA Object Browser\u003cbr\u003eBuilt-In Dialog Boxes\u003cbr\u003eCustom Dialog Boxes\u003cbr\u003eSelf-test Quiz\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e5. Introduction to Controls\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover:\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eIntroduction to Controls\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eWorksheet Controls\u003cbr\u003eIntroduction to User Forms\u003cbr\u003eAccessing your Macros in Excel\u003cbr\u003eSelf-test Quiz\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e6. Wrapping Up \/ Assessment Result\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover:\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eCourse Conclusion\u003cbr\u003eWrapping up\u003cbr\u003eTest Results Summary\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eMaster Course Outline\u003c\/h5\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eITLU055 : Excel 2016 Master \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eExcel 2016 Master : In this mastery course you will be taken to the highest level of proficiency in MS Excel 2016.  Before attempting this course you should have completed the\u003cspan\u003e \u003c\/span\u003e\u003ca data-cke-saved-href=\"https:\/\/www.ebsi.ie\/products\/excel-2016-essentials\" href=\"https:\/\/www.ebsi.ie\/products\/excel-2016-essentials\" target=\"_blank\"\u003eEssentials\u003c\/a\u003e,\u003cspan\u003e \u003c\/span\u003e\u003ca data-cke-saved-href=\"https:\/\/www.ebsi.ie\/products\/excel-2016-advanced\" href=\"https:\/\/www.ebsi.ie\/products\/excel-2016-advanced\" target=\"_blank\"\u003eAdvanced\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003eand\u003cspan\u003e \u003c\/span\u003e\u003ca data-cke-saved-href=\"https:\/\/www.ebsi.ie\/products\/excel-2016-expert\" href=\"https:\/\/www.ebsi.ie\/products\/excel-2016-expert\" target=\"_blank\"\u003eExpert\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003ecourses.\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eObjectives: This course takes users to a high level of knowledge using financial topics available in Excel such as Financial functions, auditing and Charts.\u003c\/p\u003e\n\u003cp\u003eUnit Contents:\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003e1. Getting Started\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover a basic introduction to the course unit and its objectives.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e2. Working with Lists\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover:\u003cbr\u003eWorking with Lists\u003cbr\u003eCreating a List\u003cbr\u003eMaintaining a List\u003cbr\u003eEditing Records Using the Data Form\u003cbr\u003eFiltering a List\u003cbr\u003eUsing Subtotals in a List\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eSelf-test Quiz\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e3. Macros and User Defined Functions\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover:\u003cbr\u003eMacros and User Defined Functions\u003cbr\u003eRecording and Using Macros\u003cbr\u003eAssigning Macros\u003cbr\u003eUsing User-Defined Functions\u003cbr\u003eSelf-test Quiz\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e4. Basic Analysis Tools\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover:\u003cbr\u003eBasic Analysis Tools\u003cbr\u003ePerforming “What If” Analyses\u003cbr\u003eWorking with Scenarios\u003cbr\u003eSelf-test Quiz\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e5. Advance Analysis Tools and External Data\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover:\u003cbr\u003eAdvance Analysis Tools and External Data\u003cbr\u003eQuerying a Database\u003cbr\u003eImporting and Exporting Files\u003cbr\u003eProtecting Data\u003cbr\u003eUsing Data Validation\u003cbr\u003eUsing Worksheet Protection\u003cbr\u003ePassword Protecting a Workbook\u003cbr\u003eSelf-test Quiz\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e6. Pivot Tables \u0026amp; Advanced Business Analysis Tools\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover:\u003cbr\u003ePivot Tables \u0026amp; Advanced Business Analysis Tools\u003cbr\u003eWorking with Pivot Tables and Pivot Charts\u003cbr\u003eIdentifying the Parts of a Basic Pivot Table\u003cbr\u003ePivot Table Reports\u003cbr\u003eCreate a PivotTable from worksheet data\u003cbr\u003eCreate a PivotTable from an external data source\u003cbr\u003eCreate a PivotChart report from an existing PivotTable report\u003cbr\u003eDelete a PivotTable or PivotChart report\u003cbr\u003eSlicers\u003cbr\u003eUsing slicers\u003cbr\u003eFormatting slicers for a consistent look\u003cbr\u003eSharing slicers between PivotTables\u003cbr\u003eSparklines\u003cbr\u003eTypes of Sparklines\u003cbr\u003eCreate a sparkline\u003cbr\u003eCustomize sparklines\u003cbr\u003eControl which value points are shown\u003cbr\u003eChange the style of or format sparklines\u003cbr\u003eOnline Analytical Processing (OLAP)\u003cbr\u003eBusiness intelligence\u003cbr\u003eWhat is Online Analytical Processing (OLAP)?\u003cbr\u003eOLAP features in Excel 2016\u003cbr\u003eSelf-test Quiz\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e7. Wrapping Up \/ Assessment Result\u003c\/strong\u003e\u003cbr\u003eIn this topic you will cover:\u003cbr\u003eCourse Conclusion\u003cbr\u003eWrapping up\u003cbr\u003eTest Results Summary\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/microsoft-office-skills\"\u003eMicrosoft Office \u0026amp; Windows\u003c\/a\u003e \u0026gt; Excel 2016 Mastery Program\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/microsoft-office-skills\"\u003eMicrosoft Office \u0026amp; Windows\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/excel-2016-expert\"\u003eExcel 2016 Expert\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/excel-2016-advanced\"\u003eExcel 2016 Advanced\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":35299189883040,"sku":"EXCELMASTERY","price":100.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/products\/Excel2016MasteryBundle.png?v=1595691990"},{"product_id":"international-trade-specialist-applied-program","title":"ITSAA - International Trade Specialist Applied Program","description":"\u003cp\u003e\u003cstrong\u003eITSAA - International Trade Specialist Applied Program.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis online program takes 42 weeks to complete and will include additional value added webinars and coaching that will help in the practical application of the knowledge gained from the program.  You will be taken through a step by step process to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIdentify a target market for your offering\u003c\/li\u003e\n\u003cli\u003eUse digital tools to enhance your international marketing\u003c\/li\u003e\n\u003cli\u003eIdentify and contact potential prospects in that market\u003c\/li\u003e\n\u003cli\u003ePrepare your pricing and conditions of international sale\u003c\/li\u003e\n\u003cli\u003eNegotiate the international sale agreement\u003c\/li\u003e\n\u003cli\u003eArrange international shipment and ensure proper export packaging requirements\u003c\/li\u003e\n\u003cli\u003eEnsure safe payment for your international transactions\u003c\/li\u003e\n\u003cli\u003eUnderstand the mechanisms available for financing export transactions\u003c\/li\u003e\n\u003cli\u003eIdentify and prevent fraudulent transactions \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAs you can see, this course will bring the participant from Zero to HERO in export sales!\u003c\/p\u003e\n\u003cp\u003eIdeal for those who have limited time and want a structured and more supportive approach to their studies.\u003c\/p\u003e\n\u003cp\u003eThis can also be taken on a \u003ca href=\"https:\/\/www.ebsi.ie\/collections\/international-trade-specialist-accreditation\/products\/itsaft-international-trade-specialist-accreditation-fast-track-program\" data-mce-href=\"https:\/\/www.ebsi.ie\/collections\/international-trade-specialist-accreditation\/products\/itsaft-international-trade-specialist-accreditation-fast-track-program\"\u003efast track\u003c\/a\u003e basis for those who wish to complete the course sooner.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eYou will start the International Trade Specialist (ITS) Applied program on 9 May 2022 and you will cover the full spectrum of international trade operations from Export Marketing, Trade \u0026amp; Customs Practice (including significant coverage in transport and logistics), Trade Finance and Payments and of course an eBusiness Module.  \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExtended access\u003c\/strong\u003e\u003cbr\u003e A very important factor when you choose our accredited courses is the fact that you would have 2 year’s access to our course materials and support forums.  \u003c\/p\u003e\n\u003cp\u003e\u003cstrong data-mce-fragment=\"1\"\u003eNEW: Discussion Forum Support\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003eWe have extended our social learning significantly in this edition of the ITS Program and have added discussion forums to support students learning along with opportunities to socially interact with eBSI Alumni around the world and build your business network through our alumni.\u003c\/p\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cb\u003eNEW: Internal Jobs Board\u003c\/b\u003e\u003cbr\u003e\u003cspan\u003eA new Jobs Board has also been added to the list of benefits for participants in this edition of the ITS Program!  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNext Steps in a career in international trade:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe International Trade Specialist Accreditation program has been designed to be a ‘Gateway Program’ which provides access to further studies with the prestigious industry bodies outlined above.  Its both convenient and more cost effective than working your way up through the more basic programs from NVQ level 1-4 offered by these Institutes as the International Trade Specialist takes you straight from zero to NVQ Level 4 over the course of the 42 learning units.\u003c\/p\u003e\n\u003cp\u003eYou can download our prospectus\u003cbr\u003e \u003ca href=\"https:\/\/www.dropbox.com\/s\/r3kqtmjptq9xm2z\/_eBSI_Prospectus_Realize_Your_Global_Potential.pdf\"\u003ehttps:\/\/www.dropbox.com\/s\/r3kqtmjptq9xm2z\/_eBSI_Prospectus_Realize_Your_Global_Potential.pdf\u003c\/a\u003e\u003cbr\u003e and ITS Syllabus\u003cbr\u003e \u003ca href=\"https:\/\/www.dropbox.com\/s\/wa3lzk8a3ddtuyr\/new%20schedule%202015%20-%20ITS%20Global.pdf\"\u003ehttps:\/\/www.dropbox.com\/s\/wa3lzk8a3ddtuyr\/new%20schedule%202015%20-%20ITS%20Global.pdf\u003c\/a\u003e\u003cbr\u003e for your information and assistance.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/info_slider_graduates_480x480.jpg?v=1615301642\" alt=\"\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eGlobal Alumni Network - Global Benefits\u003c\/b\u003e\u003cbr\u003e\u003cspan\u003eWhats more, when you complete your studies you join our global alumni where networking can take place and business done.   \u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003ePart of this benefit is 1 year's free membership of the International Business Network WebPortGlobal which has been described as the LinkedIn for Exporters!  \u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eMore and more benefits for International Trade Specialist Graduates are on the way with other partners around the world.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cb\u003eBUSINESS NETWORKING \u0026amp; MASTERMIND\u003c\/b\u003e\u003cbr\u003eAs part of this extended program we will be adding our first Mastermind and extended networking through a specific Facebook and LinkedIn Group as well as access to our Alumni Network on Whatsapp and Telegram.\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cb\u003eFree On-Going Training\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Screen_Shot_2021-03-09_at_13.54.45_480x480.png?v=1615301713\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Screen_Shot_2021-03-09_at_13.54.45_480x480.png?v=1615301713\"\u003e\u003cbr\u003eYou will also have access to exclusive additional courses and free access to eBSI new course releases \u003cb\u003ewhile they are in their launch phase\u003c\/b\u003e.  These additional free courses are not only trade related, they cover our full spectrum of training including:\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDigital Marketing\u003c\/li\u003e\n\u003cli\u003eMicrosoft Office Training\u003c\/li\u003e\n\u003cli\u003eSoft Skills\u003c\/li\u003e\n\u003cli\u003eSales \u0026amp; Marketing\u003c\/li\u003e\n\u003cli\u003eCareer Development\u003c\/li\u003e\n\u003cli\u003eHealth and Safety\u003c\/li\u003e\n\u003cli\u003eWorkplace Essentials\u003c\/li\u003e\n\u003cli\u003ePersonal Development\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eHow it works\u003c\/b\u003e\u003cbr\u003e\u003cspan\u003eUpon graduation you will be given lifetime access to this library of online courses which will have a regularly changing variety of topics available to support your Continuous Professional Development (CPD) at no extra charge.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eAs an example, eBSI has currently 353 CPD courses in its catalog of which 120 are available to our ITS Graduates free of charge!  This number will vary over time but in general we will ensure we have at least 100 CPD courses available to ITSA Graduates at any given time!\u003c\/span\u003e \u003c\/p\u003e\n\u003ch2\u003e\u003c\/h2\u003e\n\u003ch3\u003e\u003c\/h3\u003e\n\u003ch3\u003eEmerging Markets Grants\u003c\/h3\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Screen_Shot_2021-03-09_at_13.37.24_480x480.png?v=1615301804\" alt=\"\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Screen_Shot_2021-03-09_at_13.37.24_480x480.png?v=1615301804\"\u003e\u003c\/p\u003e\n\u003cp\u003eIn an effort to make our training as accessible as possible to both trade professionals in Emerging Markets and those wishing to develop a career in this growing sector, or who may currently be unemployed, we have relaunched our Emerging Markets Grant Scheme which offers up to 50% support towards fees on our native, eBSI Export Academy courses.  If you are unemployed or an emerging markets national, you can submit your CV for consideration for support under the scheme. \u003c\/p\u003e\n\u003cp\u003eTo apply for the Emerging Markets Grant please send your CV and covering letter explaining why you should be given support to \u003ca href=\"mailto:EMGS@ebsi.ie\"\u003eEMGS@ebsi.ie\u003c\/a\u003e.  Decisions on grants are made normally within a 24-48 hours depending on volumes of applications.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eProgram Outline\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003eThis program consists of the following Learning Path of Course units and it is suggested that you study the program in this order.  Each course unit has between 2-4 hours of online learning and additional offline reading activities.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExport Marketing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to Exporting\u003c\/li\u003e\n\u003cli\u003eIntroduction to International Marketing\u003c\/li\u003e\n\u003cli\u003eIntercultural Management\u003c\/li\u003e\n\u003cli\u003eSegmentation\u003c\/li\u003e\n\u003cli\u003eCountry Image\u003c\/li\u003e\n\u003cli\u003eInternational Pricing Policy\u003c\/li\u003e\n\u003cli\u003eInternational Product Policy\u003c\/li\u003e\n\u003cli\u003eInternational Distribution Policy\u003c\/li\u003e\n\u003cli\u003eInternational Promotion Policy\u003c\/li\u003e\n\u003cli\u003eInternational Market Research\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eTrade \u0026amp; Customs Practice\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to International Trade\u003c\/li\u003e\n\u003cli\u003eExport Packaging\u003c\/li\u003e\n\u003cli\u003eInternational Transport \u0026amp; Logistics\u003c\/li\u003e\n\u003cli\u003eMarine Transport\u003c\/li\u003e\n\u003cli\u003eInternational Modes of Transport\u003c\/li\u003e\n\u003cli\u003eExport Documentation\u003c\/li\u003e\n\u003cli\u003eCustoms Procedures\u003c\/li\u003e\n\u003cli\u003eImporting into the EU\u003c\/li\u003e\n\u003cli\u003eInternational Contracts\u003c\/li\u003e\n\u003cli\u003eTransitioning from Incoterms 2010 to 2020 \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eFinance of International Trade\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMethods of Payment in International Trade\u003c\/li\u003e\n\u003cli\u003eDocumentary Collections\u003c\/li\u003e\n\u003cli\u003eDocumentary Credits Fundamentals\u003c\/li\u003e\n\u003cli\u003eManagement of Documentary Credits\u003c\/li\u003e\n\u003cli\u003eBonds \u0026amp; Guarantees\u003c\/li\u003e\n\u003cli\u003eShort and Medium Term Finance\u003c\/li\u003e\n\u003cli\u003eFactoring Fundamentals\u003c\/li\u003e\n\u003cli\u003eExport Credit Agency Finance\u003c\/li\u003e\n\u003cli\u003eStructured Commodity Trade Finance\u003c\/li\u003e\n\u003cli\u003eTrade Finance Fraud Prevention\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eDigital Marketing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to e-Business and Internet Marketing\u003c\/li\u003e\n\u003cli\u003eSearch Engine Optimisation\u003c\/li\u003e\n\u003cli\u003eFacebook Marketing\u003c\/li\u003e\n\u003cli\u003eGoogle Marketing\u003c\/li\u003e\n\u003cli\u003eLinkedIn Marketing\u003c\/li\u003e\n\u003cli\u003eTwitter Marketing\u003c\/li\u003e\n\u003cli\u003eeMail Marketing\u003c\/li\u003e\n\u003cli\u003eMedia Buying\u003c\/li\u003e\n\u003cli\u003eAffiliate Marketing\u003c\/li\u003e\n\u003cli\u003eSocial Bookmarking\u003c\/li\u003e\n\u003cli\u003eMobile Marketing\u003c\/li\u003e\n\u003cli\u003eVideo Marketing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eProgramme pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e \u0026gt; 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In today's rapidly evolving business landscape, harnessing the power of cutting-edge technologies is essential for success. That's why we are excited to announce our latest course, \"ChatGPT for International Trade,\" designed specifically for trade bankers, exporters, and importers like you.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eThis course will provide you with an in-depth understanding of ChatGPT, the latest and most advanced language model to date. With ChatGPT's ability to process and analyze vast amounts of data, you can optimize your trade operations, minimize risks, and enhance profitability. \u003c\/p\u003e\n\u003cp\u003eIn this 8 hour course, you will learn:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe fundamentals of ChatGPT technology and how it applies to international trade\u003c\/li\u003e\n\u003cli\u003eHow to use ChatGPT to identify and analyze trade patterns and market trends\u003c\/li\u003e\n\u003cli\u003eHow to leverage ChatGPT to mitigate risks and maximize profits in your international trade operations\u003c\/li\u003e\n\u003cli\u003eCase studies and real-world examples of successful implementations of ChatGPT in international trade\u003c\/li\u003e\n\u003cli\u003eUse ChatGPT Plugins in innovative and surprising ways\u003c\/li\u003e\n\u003cli\u003eIntegrating Image and Video \u003c\/li\u003e\n\u003cli\u003eImpact of AI on Society, Business and Digital Marketing\u003c\/li\u003e\n\u003cli\u003eOverview of Google Bard as an alternative to ChatGPT\u003c\/li\u003e\n\u003cli\u003eMidjourney\u003c\/li\u003e\n\u003cli\u003ePictory\u003c\/li\u003e\n\u003cli\u003eOther AI Tools that can be used.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOur expert instructors, who have extensive experience in both international trade and ChatGPT technology, will guide you through the course materials and ensure that you gain practical skills and knowledge to apply immediately in your work.\u003c\/p\u003e\n\u003cp\u003eDon't miss this opportunity to stay ahead of the curve and optimize your international trade operations with ChatGPT.\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eEnroll now to secure your spot in this exciting course.\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eCourse Content\u003cbr\u003e\n\u003c\/h5\u003e\n\u003cp\u003e\u003cbr\u003e1. Theoretical and Practical Introduction to ChatGPT\u003cbr\u003e2. ChatGPT for International Trade\u003cbr\u003e3. ChatGPT for International Trade - Course Summaries\u003cbr\u003e4. ChatGPT for International Traders - Additional Resources\u003cbr\u003e5. ChatGPT - Plugins\u003cbr\u003e6. ChatGPT Plugins Advanced\u003cbr\u003e7. ChatGPT Prompt Engineering for Various Sectors\u003cbr\u003e8. Other AI Resources - Google Gemini\u003cbr\u003e9. Other AI Resources - AI Image Creation Tools\u003cbr\u003e10. MidJourney Essentials\u003cbr\u003e11. Advanced Image Creation with Midjourney and other tools\u003cbr\u003e12. NEW - The Realities of Artificial Intelligence\u003cbr\u003e13. Using GPTs\u003cbr\u003e14. 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We bring real-world knowledge and examples to you.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eLearn at Your Pace:\u003c\/strong\u003e With this self-paced online course, you can learn on your schedule. Start, pause, and resume as per your convenience.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eIn-Depth Coverage:\u003c\/strong\u003e We provide comprehensive coverage of each topic. Our course includes both theory and practical applications to give you a holistic learning experience.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eCareer-Oriented Skills:\u003c\/strong\u003e Each unit of this course focuses on skills that employers look for, increasing your career opportunities and progression.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eLifetime Access:\u003c\/strong\u003e Once you enroll, you'll have lifetime access to the course materials. Learn and revisit concepts whenever you like!\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp data-mce-fragment=\"1\"\u003eTransform your understanding of budgets and financial management with our all-encompassing professional course.  Upon successful completion you will be awarded a \u003cstrong\u003eDigital CPD Certificate in Budgets and Financial Management.\u003c\/strong\u003e Empower yourself with invaluable knowledge and skills, and take your career to the next level today!\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003ch5 data-mce-fragment=\"1\"\u003eCourse Contents\u003c\/h5\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThe course comprises the following course units, each of which has an average duration of 2 hours.  You will have 2 years access to all these courses and will receive a \u003cstrong\u003eDigital CPD Certificate in Budgets and Financial Management\u003c\/strong\u003e upon successful completion of your studies.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eManaging Personal Finances\u003cbr\u003eBudgeting\u003cbr\u003eBudgets and Financial Analysis\u003cbr\u003eBasic Bookkeeping\u003cbr\u003eBasics of Financial Accounting\u003cbr\u003eBasics Of Financial Accounting II\u003cbr\u003eBasics of Financial Planning\u003cbr\u003eExcel 2016 Essentials\u003cbr\u003eExcel 2016 Advanced\u003cbr\u003eExcel 2016 Expert\u003cbr\u003eExcel 2016 Master\u003cbr\u003eExcel 2016 Macros and VBA\u003cbr\u003eCreating Reports in Excel\u003cbr\u003eAccounting Skills for New Supervisors\u003cbr\u003eAnalyzing Combined Balance Sheets Income Statements\u003cbr\u003eEconomic Indicators\u003cbr\u003eModel Creation\u003cbr\u003eModel Analysis\u003cbr\u003eTypical Financial Models\u003cbr\u003eAccountability in the Workplace\u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/administrative-skills\"\u003eAdministrative Skills\u003c\/a\u003e \u0026gt; Budgets and Financial Management\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/administrative-skills\"\u003eAdministrative Skills\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\u003cli\u003e\u003ca href=\"\/products\/budgeting\"\u003eBudgeting\u003c\/a\u003e\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":46856616247644,"sku":"","price":300.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Course-Cover-Budgets-and-Financial-management.png?v=1688146867"},{"product_id":"professional-diploma-in-project-management","title":"Professional Diploma in Project Management","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 50 hours\u003c\/p\u003e\n\u003chr data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCourse Overview:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eDive into the world of project management with our Comprehensive Diploma in Project Management Online Course, meticulously designed to equip you with the skills, tools, and knowledge to excel in managing projects of any scale and complexity. Whether you're aiming to streamline processes, enhance efficiency, or drive successful completions, this course offers a deep dive into essential project management methodologies, strategies, and tools. Ideal for aspiring project managers, professionals seeking to sharpen their skills, and teams looking to achieve seamless execution, this course stands as your gateway to project management mastery.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhat You'll Learn:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eProblem Solving Fundamentals\u003c\/strong\u003e: Master the art of identifying, analyzing, and solving project-related problems efficiently.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eMeeting Management\u003c\/strong\u003e: Learn to conduct productive and goal-oriented meetings.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eNegotiating Skills\u003c\/strong\u003e: Develop the art of negotiating terms and conditions beneficial to all stakeholders.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eProject Management Essentials\u003c\/strong\u003e: Grasp the basics of project management, from initiation to closure.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eDelegating Effectively\u003c\/strong\u003e: Understand the strategies for assigning responsibilities while maximizing team strengths.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eProject Management\u003c\/strong\u003e: Dive into advanced project management concepts for complex projects.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eCommunications Strategies for Project Managers\u003c\/strong\u003e: Enhance project success through effective communication techniques.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eProject Management - PMBOK 6th Edition\u003c\/strong\u003e: Explore the globally recognized standards and guide for project management.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eEffective Planning and Scheduling\u003c\/strong\u003e: Learn to create realistic schedules and plans that align with project goals.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eImproving Your Project Management Skills\u003c\/strong\u003e: Elevate your project management skills through practical tips and strategies.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eProject Management Frameworks\u003c\/strong\u003e: Understand different frameworks and methodologies like Agile, Waterfall, and Scrum.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eProject Planning: All You Need to Know\u003c\/strong\u003e: Comprehensive planning techniques from scope to resource allocation.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eManaging Scope in Projects\u003c\/strong\u003e: Techniques to manage and control project scope effectively.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eProject Management Scheduling\u003c\/strong\u003e: Master the tools and techniques for accurate project scheduling.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eAdvanced Project Management\u003c\/strong\u003e: Tackle complex project challenges and manage large-scale projects efficiently.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eChange Management for Project Managers\u003c\/strong\u003e: Navigate and lead through change with minimal disruption.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eSuccessful Reporting for Project Managers\u003c\/strong\u003e: Craft reports that communicate effectively with all stakeholders.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eStep-by-Step Problem-Solving\u003c\/strong\u003e: A structured approach to solving problems in a project setting.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eCreative Problem Solving\u003c\/strong\u003e: Leverage creativity in finding innovative solutions to project challenges.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eAdvanced Problem-Solving\u003c\/strong\u003e: Techniques for complex problem-solving scenarios in projects.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eWorkplace Problem-Solving for Managers\u003c\/strong\u003e: Real-world strategies for solving workplace issues.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eProject 2016 Essentials\u003c\/strong\u003e: Navigate the basics of Microsoft Project 2016.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eProject 2016 Advanced\u003c\/strong\u003e: Advanced functionalities and tools in Microsoft Project 2016.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eProject 2016 Expert\u003c\/strong\u003e: Become an expert user of Microsoft Project 2016, managing projects seamlessly.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eBenefits of the Course:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eEmpowerment\u003c\/strong\u003e: Equip yourself with the skills to manage projects confidently and efficiently.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eVersatility\u003c\/strong\u003e: Learn to adapt to various project management methodologies and tools.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eCareer Advancement\u003c\/strong\u003e: Enhance your resume with essential project management skills, opening doors to new opportunities.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003ePractical Skills\u003c\/strong\u003e: Gain hands-on experience with real-world applications and case studies.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eCertification\u003c\/strong\u003e: Earn a CPD Professional Diploma that showcases your commitment to professional development.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWho Will Benefit:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eAspiring Project Managers\u003c\/strong\u003e: Launch your career with a solid foundation in project management.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eExperienced Professionals\u003c\/strong\u003e: Sharpen your skills and stay competitive in the fast-evolving field.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eTeams and Organizations\u003c\/strong\u003e: Improve team efficiency and project outcomes through streamlined processes.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eFreelancers and Consultants\u003c\/strong\u003e: Enhance your project management capabilities to deliver superior results to clients.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eEmbark on your journey to becoming a project management expert with our Comprehensive Project Management Course. Equip yourself with the knowledge, skills, and tools to lead projects towards successful completion, no matter the challenge. Enroll today and take the first step towards unlocking your project management potential!\u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/career-development\"\u003eCareer Development\u003c\/a\u003e \u0026gt; Professional Diploma in Project Management\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/career-development\"\u003eCareer Development\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/project-management-essentials\"\u003eProject Management Essentials\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/advanced-project-management\"\u003eAdvanced Project Management\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":47949915357532,"sku":"PDPM","price":600.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/PDPMCOVER.png?v=1712703520"},{"product_id":"mastering-international-trade-events","title":"Mastering International Trade Events","description":"\u003ch3\u003e\u003ciframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/IlrhHonTm6U?si=zxIUwfcDZ__h6aqH\" title=\"YouTube video player\"\u003e\u003c\/iframe\u003e\u003c\/h3\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003eMaster the world of international trade events with our comprehensive 15-hour online course, designed to equip you with the skills and knowledge needed to excel in global markets. Whether you're preparing for your first trade show or looking to refine your professional networking abilities, this course offers valuable insights and practical tips to enhance your effectiveness in various trade settings.\u003c\/p\u003e\n\u003ch3\u003eCourse Duration\u003c\/h3\u003e\n\u003cp\u003e15 Hours\u003c\/p\u003e\n\u003ch3\u003eKey Topics Covered\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eInternational Trade Fairs\u003c\/strong\u003e - Learn how to navigate and leverage trade fairs to expand your business reach.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCommunications Fundamentals\u003c\/strong\u003e - Master the basics of effective communication to clearly convey your message.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConquering Your Fear of Speaking in Public\u003c\/strong\u003e - Techniques to overcome anxiety and deliver powerful speeches.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMastering Verbal Communication\u003c\/strong\u003e - Enhance your verbal skills for persuasive and impactful dialogues.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHoning and Delivering Your Message\u003c\/strong\u003e - Craft and articulate your message with clarity and precision.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e10-Minute Presentations\u003c\/strong\u003e - Create concise, engaging presentations that capture and retain audience interest.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEffective Meetings\u003c\/strong\u003e - Conduct meetings that are efficient, productive, and outcome-oriented.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBody Language Basics\u003c\/strong\u003e - Understand and utilize body language to improve communication.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReading Body Language as a Sales Tool\u003c\/strong\u003e - Learn to read cues and signals to boost your sales effectiveness.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNegotiating Skills\u003c\/strong\u003e - Develop strategies to negotiate successfully in high-stakes environments.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTrade Show Staff Training\u003c\/strong\u003e - Train your team to represent your brand effectively at trade shows.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGetting the Most Out of Your Trade Show Experience\u003c\/strong\u003e - Maximize the ROI of your trade show involvement.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCountry Image (v.2)\u003c\/strong\u003e - Understand how national branding impacts business and how to use it to your advantage.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntercultural Management (v.2)\u003c\/strong\u003e - Navigate the complexities of managing across cultures.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCultural Competence\u003c\/strong\u003e - Build skills to interact effectively with different cultural groups.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional Networking\u003c\/strong\u003e - Forge meaningful connections that can open doors to new opportunities.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNetworking Outside the Company\u003c\/strong\u003e - Expand your professional network beyond your immediate business circle.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLinkedIn Marketing\u003c\/strong\u003e - Utilize LinkedIn to promote your business and forge professional ties.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3\u003eBenefits of the Course\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnhance Your Communication Skills:\u003c\/strong\u003e Gain confidence in your ability to communicate effectively at all levels.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBoost Your Sales and Negotiation Capability:\u003c\/strong\u003e Learn techniques that will help you negotiate better deals and increase sales.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExpand Your Professional Network:\u003c\/strong\u003e Acquire skills to network effectively, both in-person and online.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMaximize Trade Show ROI:\u003c\/strong\u003e Learn how to prepare for, participate in, and follow up on trade fairs to get the maximum benefit.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNavigate Cultural Differences:\u003c\/strong\u003e Increase your cultural competence to manage and work more effectively in a global environment.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho Will Benefit\u003c\/h3\u003e\n\u003cp\u003eThis course is ideal for professionals involved in international trade, including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBusiness owners looking to expand into new markets\u003c\/li\u003e\n\u003cli\u003eSales and marketing professionals wanting to improve their skills and techniques\u003c\/li\u003e\n\u003cli\u003eStaff members of companies participating in international trade fairs\u003c\/li\u003e\n\u003cli\u003eAnyone looking to enhance their professional networking and communication skills in a global setting\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/export-marketing\"\u003eExport Marketing\u003c\/a\u003e \u0026gt; Mastering International Trade Events\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/export-marketing\"\u003eExport Marketing\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/international-trade-fairs\"\u003eInternational Trade Fairs\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/prospecting-and-lead-generation\"\u003eProspecting and Lead Generation\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":48011275796828,"sku":"MITE","price":400.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Mastering-trade-events-COVER_2c5d5e77-3751-45b4-a67e-a7428c25d3a0.png?v=1728731435"},{"product_id":"certificate-in-training-staff-development","title":"Certificate in Training \u0026 Staff Development","description":"\u003cp\u003e\u003cstrong\u003eCertificate in Training and Staff Development\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEmpower Yourself to Elevate Others\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis certificate is a component of our \u003ca href=\"https:\/\/www.ebsi.ie\/products\/professional-diploma-in-human-resource-management\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong\u003eProfessional Diploma in Human Resource Management\u003c\/strong\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eUnlock your potential as a dynamic trainer and become a catalyst for growth within your organization. Our \u003cstrong\u003eCertificate in Training and Staff Development\u003c\/strong\u003e is designed to equip you with the skills, knowledge, and confidence to develop effective training programs, engage learners, and measure the impact of your efforts.\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eProgram Highlights:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComprehensive Training Skills:\u003c\/strong\u003e Gain expertise in designing, delivering, and evaluating training programs that drive performance.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEngaging Learning Techniques:\u003c\/strong\u003e Learn how to make training sessions interactive and enjoyable to enhance learning retention.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eStrategic Development:\u003c\/strong\u003e Understand how to align training initiatives with organizational goals and talent management strategies.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdvanced Trainer Skills:\u003c\/strong\u003e Master advanced techniques to engage diverse audiences and handle challenging training environments.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMeasuring Impact:\u003c\/strong\u003e Develop the ability to assess the effectiveness of training programs and demonstrate their value to stakeholders.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eCourse Units and Descriptions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eKnowledge Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eExplore the strategies for capturing, distributing, and effectively using organizational knowledge. Learn how to transform information into actionable insights that enhance decision-making and innovation.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eTalent Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eUnderstand the processes involved in attracting, developing, and retaining talented individuals. Delve into succession planning, employee engagement, and performance management to build a strong workforce.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eCompetency Development\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eIdentify key competencies required for various roles and learn how to develop them within your team. Design competency models that align with organizational objectives and foster employee growth.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eSurvival Skills for the New Trainer\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eEquip yourself with essential skills to navigate the challenges of training for the first time. Focus on communication, presentation skills, and overcoming common obstacles faced by new trainers.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eThe Practical Trainer\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDevelop practical skills for effective training delivery. Learn how to engage participants, manage group dynamics, and adapt your training style to meet diverse learner needs.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eDeveloping Your Training Program\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eGain a step-by-step guide to designing comprehensive training programs. Cover needs analysis, setting learning objectives, content development, and resource allocation.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eMaking Training Stick\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDiscover techniques to ensure that learning is retained and applied in the workplace. Explore reinforcement strategies, follow-up activities, and support mechanisms that enhance long-term retention.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eUsing Activities to Make Training Fun\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eLearn how to incorporate interactive activities, games, and simulations into your training sessions to increase engagement and enjoyment for participants.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eTraining with Visual Storytelling\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eMaster the art of using visuals and storytelling to convey complex ideas simply and memorably. Enhance your presentations with compelling narratives and visual aids.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eAdvanced Skills for the Practical Trainer\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eElevate your training capabilities with advanced techniques such as facilitating virtual sessions, handling difficult participants, and customizing training for different learning styles.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eMeasuring Results From Training\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDevelop skills to evaluate the effectiveness of your training programs. Learn about various assessment tools, feedback mechanisms, and how to calculate return on investment (ROI).\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eTrain-The-Trainer\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003ePrepare to train other trainers by learning how to develop curricula, mentor new trainers, and establish training standards within your organization.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eDisciplinary Training\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eUnderstand how to address performance issues through training. Learn how to design programs that correct behaviors and align employees with organizational policies.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eDeveloping a Lunch and Learn\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDiscover how to create informal learning opportunities that fit into busy schedules. Plan and execute engaging lunchtime sessions that promote continuous learning.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eCreating Successful Staff Retreats\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eLearn how to organize retreats that boost team morale, encourage collaboration, and align staff with organizational goals. Cover logistics, agenda setting, and activity planning.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Enroll?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePractical Application:\u003c\/strong\u003e Apply what you learn through interactive assignments and real-world projects that enhance your skills.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExpert Instruction:\u003c\/strong\u003e Benefit from the knowledge of experienced trainers who bring industry insights and best practices.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlexible Learning:\u003c\/strong\u003e Access the program online at your convenience, allowing you to balance your professional and personal commitments.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCareer Advancement:\u003c\/strong\u003e Position yourself as a valuable asset to your organization with specialized training skills.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eWho Should Enroll?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAspiring trainers seeking foundational skills.\u003c\/li\u003e\n\u003cli\u003eExperienced trainers looking to enhance their capabilities.\u003c\/li\u003e\n\u003cli\u003eHR professionals responsible for staff development.\u003c\/li\u003e\n\u003cli\u003eManagers aiming to improve team performance through training.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eProgram Benefits:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComprehensive Curriculum:\u003c\/strong\u003e Cover all aspects of training and staff development, from design to delivery to evaluation.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEngaging Learning Experience:\u003c\/strong\u003e Enjoy interactive modules that make learning enjoyable and effective.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNetworking Opportunities:\u003c\/strong\u003e Connect with peers and professionals to expand your network.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCertification:\u003c\/strong\u003e Earn a recognized certificate that validates your expertise in training and development.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAdditional Information:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eProgram Format:\u003c\/strong\u003e 100% online and self-paced.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDuration:\u003c\/strong\u003e Complete the program in as little as 8 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCertification:\u003c\/strong\u003e Receive a digital certificate upon successful completion.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eFrequently Asked Questions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ:\u003c\/strong\u003e \u003cem\u003eDo I need prior training experience to enroll?\u003c\/em\u003e\u003cbr\u003e\u003cstrong\u003eA:\u003c\/strong\u003e No prior experience is required. The program is suitable for beginners and seasoned professionals alike.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ:\u003c\/strong\u003e \u003cem\u003eHow do I access the course materials?\u003c\/em\u003e\u003cbr\u003e\u003cstrong\u003eA:\u003c\/strong\u003e All materials are available online through our learning platform, accessible anytime, anywhere.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ:\u003c\/strong\u003e \u003cem\u003eIs there support available if I have questions during the course?\u003c\/em\u003e\u003cbr\u003e\u003cstrong\u003eA:\u003c\/strong\u003e Yes, our instructors are available to answer questions and provide guidance throughout your learning journey.\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eInvest in Your Professional Growth\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eTake the opportunity to enhance your skills and make a significant impact on your organization's success. The \u003cstrong\u003eCertificate in Training and Staff Development\u003c\/strong\u003e is your pathway to becoming an effective trainer who inspires and empowers others.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEnroll Now\u003c\/strong\u003e and start making a difference today!\u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/human-resources\"\u003eHuman Resources\u003c\/a\u003e \u0026gt; Certificate in Training \u0026amp; Staff Development\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/human-resources\"\u003eHuman Resources\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/developing-your-training-program\"\u003eDeveloping Your Training Program\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/adult-learning-physical-skills\"\u003eAdult Learning - Physical Skills\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":49580411945308,"sku":"CTSD","price":300.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/CTSDCover.png?v=1729517885"},{"product_id":"certificate-in-human-resource-management","title":"Certificate in Human Resource Management","description":"\u003cp\u003e\u003cstrong\u003eUnlock the Potential of Your Organization's Greatest Asset: Its People\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis certificate is a component of our \u003ca href=\"https:\/\/www.ebsi.ie\/products\/professional-diploma-in-human-resource-management\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong\u003eProfessional Diploma in Human Resource Management\u003c\/strong\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eElevate your career and make a lasting impact on your organization with our comprehensive \u003cstrong\u003eCertificate in Human Resource Management\u003c\/strong\u003e. This program is designed for aspiring HR professionals, managers, and anyone interested in mastering the essentials of human resource management to drive organizational success.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eProgram Highlights:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eFoundational Knowledge:\u003c\/strong\u003e Gain a solid understanding of HR principles and practices that are crucial in today's dynamic business environment.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eStrategic HR Planning:\u003c\/strong\u003e Learn how to align HR strategies with organizational goals to optimize performance and productivity.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003ePerformance Management:\u003c\/strong\u003e Master the art of conducting effective performance reviews and providing constructive feedback to foster employee growth.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eLegal and Ethical Practices:\u003c\/strong\u003e Navigate the complexities of contract management and ensure compliance with employment laws and regulations.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eBias Awareness:\u003c\/strong\u003e Understand and mitigate unconscious biases to promote a fair and inclusive workplace.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eSuccession Planning:\u003c\/strong\u003e Develop strategies for identifying and nurturing future leaders within your organization.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eCrisis and Change Management:\u003c\/strong\u003e Equip yourself with the skills to manage HR challenges in virtual workplaces and during organizational crises.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCourse Units:\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\u003cstrong\u003eHuman Resource Management\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eJob Analysis\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eJob Design\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eContract Management\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eUnconscious Bias\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eConducting Annual Employee Reviews\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e360 Degree Feedback\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eBusiness Succession Planning\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eCrisis Management\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eManaging the Virtual Workplace\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Enroll?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003ePractical Skills:\u003c\/strong\u003e Engage in interactive modules that provide real-world HR scenarios and solutions.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eExpert Instruction:\u003c\/strong\u003e Learn from seasoned HR professionals with extensive industry experience.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eFlexible Learning:\u003c\/strong\u003e Access course materials anytime, anywhere, fitting your studies into your busy schedule.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eCareer Advancement:\u003c\/strong\u003e Enhance your resume with a recognized certificate that opens doors to new opportunities.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWho Should Enroll?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHR practitioners seeking to update their skills\u003c\/li\u003e\n\u003cli\u003eManagers and supervisors involved in HR functions\u003c\/li\u003e\n\u003cli\u003eIndividuals aspiring to enter the field of human resources\u003c\/li\u003e\n\u003cli\u003eBusiness owners looking to improve their HR practices\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eTake the Next Step\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eInvest in your professional development and become a strategic partner in your organization's success. Enroll now in the \u003cstrong\u003eCertificate in Human Resource Management\u003c\/strong\u003e and start making a difference today.\u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/human-resources\"\u003eHuman Resources\u003c\/a\u003e \u0026gt; Certificate in Human Resource Management\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/human-resources\"\u003eHuman Resources\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/introduction-to-human-resources\"\u003eIntroduction to Human Resources\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/hr-compliance\"\u003eHR Compliance\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":53382918537564,"sku":"CHRM","price":300.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Cover-Cert-HRM.png?v=1730683752"},{"product_id":"certificate-in-talent-acquisition-management","title":"Certificate in Talent Acquisition Management","description":"\u003cp\u003e\u003cstrong\u003eMaster the Strategies to Attract, Acquire, and Retain Top Talent\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis certificate is a component of our \u003ca rel=\"noopener\" href=\"https:\/\/www.ebsi.ie\/products\/professional-diploma-in-human-resource-management\" target=\"_blank\"\u003e\u003cstrong\u003eProfessional Diploma in Human Resource Management\u003c\/strong\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eIn today's competitive business environment, the ability to attract and retain the right talent is crucial for organizational success. Our \u003cstrong\u003eCertificate in Talent Acquisition Management\u003c\/strong\u003e is designed to equip you with the strategic skills and knowledge needed to excel in the talent acquisition process and build high-performing teams.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eProgram Highlights:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eStrategic Talent Sourcing:\u003c\/strong\u003e Learn innovative techniques to identify and attract top candidates.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdvanced Interviewing Skills:\u003c\/strong\u003e Master methods to assess candidates effectively.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEffective Onboarding Programs:\u003c\/strong\u003e Design onboarding experiences that boost engagement and retention.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGenerational Onboarding:\u003c\/strong\u003e Understand how to onboard different generational cohorts successfully.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWorkforce Challenge Management:\u003c\/strong\u003e Gain insights into handling absenteeism, disputes, and termination processes ethically.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRetention Strategies:\u003c\/strong\u003e Develop plans to keep top performers motivated and committed.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCourse Units and Descriptions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eRecruitment and Selection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eUnderstand the fundamentals of the recruitment process, including identifying staffing needs, job posting strategies, and selecting the right candidates to fit organizational culture and goals.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eHiring Strategies\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eExplore various hiring approaches, such as internal promotions, external recruitment, and leveraging technology, to create a robust talent pipeline.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eInterviewing Skills\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eLearn effective interviewing techniques, including behavioral and competency-based methods, to uncover candidates' true abilities and potential.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eEmployee Recruitment\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDelve into sourcing strategies, employer branding, and networking to attract high-quality applicants and position your organization as an employer of choice.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eEmployee Onboarding\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDiscover best practices for integrating new hires into your organization, ensuring they feel welcomed, prepared, and connected from day one.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Employees Off to a Good Start\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eFocus on initial engagement strategies, mentorship programs, and setting clear expectations to enhance new employees' productivity and satisfaction.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eSuccessful Onboarding Programs\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDesign comprehensive onboarding plans that align with organizational values and objectives, leading to higher retention rates and employee commitment.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eMillennial Onboarding\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eUnderstand the unique expectations and preferences of millennial employees to tailor onboarding experiences that resonate with this generation.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eEmployee Absenteeism\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eLearn to identify causes of absenteeism, implement preventative measures, and manage attendance issues effectively to maintain productivity.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eEmployee Dispute Resolution\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eGain skills in mediating workplace conflicts, understanding legal considerations, and fostering a harmonious work environment.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eEmployee Termination Processes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eExplore ethical and legal aspects of terminating employment, including conducting exit interviews and minimizing organizational risk.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Enroll?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePractical Application:\u003c\/strong\u003e Engage with real-world scenarios and case studies that prepare you for actual talent acquisition challenges.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExpert Instruction:\u003c\/strong\u003e Learn from seasoned HR professionals with extensive industry experience.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlexible Learning:\u003c\/strong\u003e Access the program online at your own pace, allowing you to balance your professional and personal commitments.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCareer Advancement:\u003c\/strong\u003e Enhance your professional profile with a recognized certificate that can open doors to new opportunities.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWho Should Enroll?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHR professionals aiming to specialize in talent acquisition management.\u003c\/li\u003e\n\u003cli\u003eManagers and team leaders involved in hiring decisions.\u003c\/li\u003e\n\u003cli\u003eBusiness owners seeking to improve their staffing processes.\u003c\/li\u003e\n\u003cli\u003eIndividuals aspiring to start a career in human resources.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eProgram Benefits:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComprehensive Curriculum:\u003c\/strong\u003e Cover all facets of talent acquisition, from sourcing and interviewing to onboarding and retention.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNetworking Opportunities:\u003c\/strong\u003e Connect with peers and experts in the field to expand your professional network.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUp-to-Date Content:\u003c\/strong\u003e Stay current with the latest trends and best practices in talent acquisition.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eTake the Next Step in Your HR Career\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDon't miss this opportunity to become a vital asset to your organization by mastering the art of talent acquisition management. Enroll in the \u003cstrong\u003eCertificate in Talent Acquisition Management\u003c\/strong\u003e today and start building the workforce of tomorrow.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEnroll Now\u003c\/strong\u003e and transform your talent acquisition strategy!\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAdditional Information:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eProgram Format:\u003c\/strong\u003e 100% online and self-paced.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDuration:\u003c\/strong\u003e Complete the program in as little as 10 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCertification:\u003c\/strong\u003e Receive a digital certificate upon successful completion.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eFrequently Asked Questions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ:\u003c\/strong\u003e \u003cem\u003eDo I need prior HR experience to enroll?\u003c\/em\u003e\u003cbr\u003e\u003cstrong\u003eA:\u003c\/strong\u003e No prior experience is required. The program is suitable for beginners and seasoned professionals alike.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ:\u003c\/strong\u003e \u003cem\u003eHow do I access the course materials?\u003c\/em\u003e\u003cbr\u003e\u003cstrong\u003eA:\u003c\/strong\u003e All materials are available online through our learning platform, accessible anytime, anywhere.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ:\u003c\/strong\u003e \u003cem\u003eIs there support available if I have questions during the course?\u003c\/em\u003e\u003cbr\u003e\u003cstrong\u003eA:\u003c\/strong\u003e Yes, our instructors are available to answer questions and provide guidance throughout your learning journey.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eInvest in Your Professional Growth\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eEnhance your skills, expand your knowledge, and make a significant impact on your organization's success. The \u003cstrong\u003eCertificate in Talent Acquisition Management\u003c\/strong\u003e is your gateway to becoming a strategic leader in human resources.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSecure Your Spot Today!\u003c\/strong\u003e\u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/human-resources\"\u003eHuman Resources\u003c\/a\u003e \u0026gt; Certificate in Talent Acquisition Management\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/human-resources\"\u003eHuman Resources\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/recruitment-and-selection-1\"\u003eRecruitment and Selection\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/interviewing-skills\"\u003eInterviewing Skills\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":53383022281052,"sku":"CTAM","price":300.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/CoverCRS.png?v=1730684916"},{"product_id":"certificate-in-staff-relations-management","title":"Certificate in Staff Relations Management","description":"\u003cp\u003e\u003cstrong\u003eBuild a Harmonious Workplace and Enhance Organizational Productivity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis certificate is a component of our \u003ca rel=\"noopener\" href=\"https:\/\/www.ebsi.ie\/products\/professional-diploma-in-human-resource-management\" target=\"_blank\"\u003e\u003cstrong\u003eProfessional Diploma in Human Resource Management\u003c\/strong\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eEffective staff relations are the backbone of any successful organization. Our \u003cstrong\u003eCertificate in Staff Relations Management\u003c\/strong\u003e is designed to equip you with the skills and knowledge necessary to foster a positive work environment, handle conflicts professionally, and promote a culture of respect and collaboration.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eProgram Highlights:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eConflict Resolution Skills:\u003c\/strong\u003e Learn techniques to address and resolve workplace conflicts constructively.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnderstanding Workplace Behaviors:\u003c\/strong\u003e Gain insights into various forms of workplace misconduct and how to prevent them.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCommunication Mastery:\u003c\/strong\u003e Develop advanced communication skills to navigate difficult conversations with confidence.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePromoting a Positive Culture:\u003c\/strong\u003e Understand how to build and maintain a workplace culture that encourages respect, diversity, and inclusion.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLegal and Ethical Practices:\u003c\/strong\u003e Stay informed about legal obligations and ethical considerations in staff relations management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eCourse Units and Descriptions:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eWorkplace Harassment\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eUnderstand the forms of workplace harassment, its impact on employees and organizations, and strategies to prevent and address it effectively.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eManaging Workplace Harassment\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eLearn how to implement policies, training, and reporting mechanisms to manage and mitigate harassment issues.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eMobbing in the Workplace\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDelve into group bullying behaviors, recognizing signs of mobbing, and interventions to protect employees and promote teamwork.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eBullying and Sexual Harassment\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eExamine the intersection of bullying and sexual harassment, understanding their similarities and differences to address them comprehensively.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eWorkplace Violence\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eLearn to identify potential risks, implement prevention strategies, and develop response plans for incidents of workplace violence.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eProgressive Discipline\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eUnderstand the steps of progressive discipline, ensuring fair and consistent treatment while aiming to correct employee behavior.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eHaving Difficult Conversations\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDevelop skills to approach and conduct challenging discussions with employees, focusing on constructive outcomes.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eTalking to Employees about Personal Hygiene\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eGain techniques to address sensitive personal issues professionally and respectfully to maintain a comfortable work environment.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eNLP Tools for Real Life\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eExplore Neuro-Linguistic Programming (NLP) techniques to enhance communication, build rapport, and influence positive change.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eBecoming a Progressive Employer: Setting Trends Instead of Following Them\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eLearn how to adopt innovative practices that promote employee well-being, engagement, and a forward-thinking organizational culture.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eWhy Enroll?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePractical Application:\u003c\/strong\u003e Engage with real-world scenarios and role-playing exercises to apply your learning effectively.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExpert Instruction:\u003c\/strong\u003e Learn from seasoned professionals with extensive experience in HR and staff relations.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlexible Learning:\u003c\/strong\u003e Enjoy the convenience of online, self-paced modules that fit your schedule.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCareer Advancement:\u003c\/strong\u003e Enhance your credentials and stand out in the field of human resources and management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eWho Should Enroll?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eHR professionals seeking to deepen their expertise in staff relations.\u003c\/li\u003e\n\u003cli\u003eManagers and supervisors responsible for team performance and well-being.\u003c\/li\u003e\n\u003cli\u003eBusiness owners aiming to foster a positive workplace culture.\u003c\/li\u003e\n\u003cli\u003eIndividuals aspiring to enter the field of human resources or management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eProgram Benefits:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComprehensive Curriculum:\u003c\/strong\u003e Cover all aspects of staff relations management, from prevention of misconduct to promoting a positive work environment.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnhanced Communication Skills:\u003c\/strong\u003e Improve your ability to handle sensitive issues and communicate effectively with employees at all levels.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLegal Compliance:\u003c\/strong\u003e Stay updated on legal requirements to protect your organization from liabilities.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePositive Workplace Culture:\u003c\/strong\u003e Learn strategies to boost employee morale, engagement, and productivity.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eAdditional Information:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eProgram Format:\u003c\/strong\u003e 100% online and self-paced.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDuration:\u003c\/strong\u003e Complete the program in as little as 8 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCertification:\u003c\/strong\u003e Receive a digital certificate upon successful completion.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eFrequently Asked Questions:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ:\u003c\/strong\u003e \u003cem\u003eDo I need prior HR experience to enroll?\u003c\/em\u003e\u003cbr\u003e\u003cstrong\u003eA:\u003c\/strong\u003e No prior experience is required. The program is suitable for both beginners and seasoned professionals.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ:\u003c\/strong\u003e \u003cem\u003eHow do I access the course materials?\u003c\/em\u003e\u003cbr\u003e\u003cstrong\u003eA:\u003c\/strong\u003e All materials are available online through our learning platform, accessible anytime, anywhere.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ:\u003c\/strong\u003e \u003cem\u003eIs support available if I have questions during the course?\u003c\/em\u003e\u003cbr\u003e\u003cstrong\u003eA:\u003c\/strong\u003e Yes, our instructors are available to answer questions and provide guidance throughout your learning journey.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eInvest in Your Professional Growth\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003eTake control of your career and make a lasting impact on your organization by mastering staff relations management. The \u003cstrong\u003eCertificate in Staff Relations Management\u003c\/strong\u003e equips you with the essential skills to create a harmonious and productive workplace.\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eEnroll Now\u003c\/strong\u003e and start transforming your workplace culture today!\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eProgram Outline Recap:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003e\u003cstrong\u003eWorkplace Harassment\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eManaging Workplace Harassment\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eMobbing in the Workplace\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eBullying and Sexual Harassment\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eWorkplace Violence\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eProgressive Discipline\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eHaving Difficult Conversations\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eTalking to Employees about Personal Hygiene\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eNLP Tools for Real Life\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eBecoming a Progressive Employer: Setting Trends Instead of Following Them\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eNext Steps:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSecure Your Spot:\u003c\/strong\u003e Enrollment is open now. Don't miss this opportunity to enhance your skills and advance your career.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eContact Us:\u003c\/strong\u003e If you have any questions or need further information, our support team is here to help.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eCreate a positive impact in your organization. Enroll in the Certificate in Staff Relations Management today!\u003c\/strong\u003e\u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/human-resources\"\u003eHuman Resources\u003c\/a\u003e \u0026gt; Certificate in Staff Relations Management\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/human-resources\"\u003eHuman Resources\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\u003cli\u003e\u003ca href=\"\/products\/effective-teamwork\"\u003eEffective Teamwork\u003c\/a\u003e\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":53383886897500,"sku":"CSRT","price":300.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/CoverStaffRelationsManagement.png?v=1730712276"},{"product_id":"certificate-in-diversity-and-inclusion","title":"Certificate in Diversity and Inclusion","description":"\u003cp\u003e\u003cstrong\u003eChampion Diversity, Foster Inclusion, and Drive Organizational Success\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis certificate is a component of our \u003ca rel=\"noopener\" href=\"https:\/\/www.ebsi.ie\/products\/professional-diploma-in-human-resource-management\" target=\"_blank\"\u003e\u003cstrong\u003eProfessional Diploma in Human Resource Management\u003c\/strong\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eIn an increasingly globalized world, embracing diversity and fostering an inclusive workplace are essential for organizational growth and innovation. Our \u003cstrong\u003eCertificate in Diversity and Inclusion\u003c\/strong\u003e is designed to equip you with the knowledge and skills to create a culture where every employee feels valued and empowered to contribute their best.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eProgram Highlights:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnderstanding Diversity:\u003c\/strong\u003e Gain deep insights into the various dimensions of diversity, including cultural, racial, gender, age, ability, and more.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInclusive Leadership:\u003c\/strong\u003e Learn strategies to lead diverse teams effectively and cultivate an environment of inclusion and respect.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCultural Competence:\u003c\/strong\u003e Develop the ability to interact effectively with people of different cultures and socio-economic backgrounds.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLegal and Ethical Considerations:\u003c\/strong\u003e Stay informed about anti-discrimination laws and ethical practices in the workplace.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eImplementing D\u0026amp;I Initiatives:\u003c\/strong\u003e Acquire practical tools to design, implement, and assess diversity and inclusion programs within your organization.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eCourse Units and Descriptions:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eDiversity and Inclusion\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eExplore the foundational concepts of diversity and inclusion, understand their importance in the workplace, and learn how they contribute to organizational success.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eWorkplace Diversity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDelve into the various aspects of diversity in the workplace, including demographic changes, globalization, and the benefits of a diverse workforce.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eRespect in the Workplace\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eLearn how to promote a culture of respect, understand the impact of respectful behavior on team dynamics, and implement policies that encourage mutual respect among employees.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eDiscrimination\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eExamine the different forms of workplace discrimination, legal frameworks governing discrimination, and strategies to prevent and address discriminatory practices.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eManaging Across Cultures\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDevelop skills to manage and lead multicultural teams effectively, navigate cultural differences, and enhance communication across cultural boundaries.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eDisability Awareness\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eUnderstand the importance of inclusivity for employees with disabilities, learn about reasonable accommodations, and promote accessibility in the workplace.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eTransgender Employees\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eGain insights into the challenges faced by transgender individuals, learn how to support transgender employees, and implement inclusive policies and practices.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eGeneration Gaps\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cem\u003eExplore the dynamics of a multigenerational workforce, understand generational differences, and learn strategies to bridge gaps and leverage the strengths of all age groups.\u003c\/em\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eWhy Enroll?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePractical Application:\u003c\/strong\u003e Engage with real-world case studies and projects that enable you to apply diversity and inclusion concepts in your organization.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExpert Instruction:\u003c\/strong\u003e Learn from experienced professionals who specialize in diversity and inclusion initiatives.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlexible Learning:\u003c\/strong\u003e Enjoy the convenience of online, self-paced modules that fit your schedule.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCareer Advancement:\u003c\/strong\u003e Enhance your credentials and position yourself as a leader in promoting diversity and inclusion.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eWho Should Enroll?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eHR professionals seeking to develop expertise in diversity and inclusion.\u003c\/li\u003e\n\u003cli\u003eManagers and leaders aiming to foster inclusive teams.\u003c\/li\u003e\n\u003cli\u003eBusiness owners interested in cultivating a diverse and innovative workforce.\u003c\/li\u003e\n\u003cli\u003eIndividuals passionate about social justice and organizational change.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eProgram Benefits:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnhanced Cultural Competence:\u003c\/strong\u003e Improve your ability to interact effectively with individuals from diverse backgrounds.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLegal Compliance:\u003c\/strong\u003e Stay updated on laws and regulations related to workplace discrimination and inclusion.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePositive Workplace Culture:\u003c\/strong\u003e Learn strategies to build an inclusive environment that boosts employee engagement and retention.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCompetitive Advantage:\u003c\/strong\u003e Understand how diversity drives innovation and can give your organization a competitive edge.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eAdditional Information:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eProgram Format:\u003c\/strong\u003e 100% online and self-paced.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDuration:\u003c\/strong\u003e Complete the program in as little as 6 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCertification:\u003c\/strong\u003e Receive a digital certificate upon successful completion.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eFrequently Asked Questions:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ:\u003c\/strong\u003e \u003cem\u003eDo I need prior experience in diversity and inclusion to enroll?\u003c\/em\u003e\u003cbr\u003e\u003cstrong\u003eA:\u003c\/strong\u003e No prior experience is required. The program is suitable for both beginners and seasoned professionals.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ:\u003c\/strong\u003e \u003cem\u003eHow do I access the course materials?\u003c\/em\u003e\u003cbr\u003e\u003cstrong\u003eA:\u003c\/strong\u003e All materials are available online through our learning platform, accessible anytime, anywhere.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ:\u003c\/strong\u003e \u003cem\u003eIs support available if I have questions during the course?\u003c\/em\u003e\u003cbr\u003e\u003cstrong\u003eA:\u003c\/strong\u003e Yes, our instructors are available to answer questions and provide guidance throughout your learning journey.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eInvest in Your Professional Growth\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003eTake the lead in fostering a more inclusive and diverse workplace. The \u003cstrong\u003eCertificate in Diversity and Inclusion\u003c\/strong\u003e equips you with the essential skills to make a positive impact in your organization and community.\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eEnroll Now\u003c\/strong\u003e and start driving change today!\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eProgram Outline Recap:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003e\u003cstrong\u003eDiversity and Inclusion\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eWorkplace Diversity\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eRespect in the Workplace\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eDiscrimination\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eManaging Across Cultures\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eWorking with People with Disabilities\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eTransgender Employees\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eGeneration Gaps\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eDiversity\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eNext Steps:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSecure Your Spot:\u003c\/strong\u003e Enrollment is open now. Don't miss this opportunity to enhance your skills and advance your career.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eContact Us:\u003c\/strong\u003e If you have any questions or need further information, our support team is here to help.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eBe the catalyst for change in your organization. Enroll in the Certificate in Diversity and Inclusion today!\u003c\/strong\u003e\u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/human-resources\"\u003eHuman Resources\u003c\/a\u003e \u0026gt; Certificate in Diversity and Inclusion\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/human-resources\"\u003eHuman Resources\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/workplace-diversity\"\u003eWorkplace Diversity\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/discrimination\"\u003eDiscrimination\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":53384013414748,"sku":"CDI","price":300.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/CertinDiversityandInclusion.png?v=1730713662"},{"product_id":"professional-diploma-in-human-resource-management","title":"Professional Diploma in Human Resource Management","description":"\u003cp\u003e\u003cstrong\u003eDiploma in Human Resource Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eElevate Your HR Expertise and Become a Strategic Leader\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUnlock your potential and advance your career with our comprehensive \u003cstrong\u003eDiploma in Human Resource Management\u003c\/strong\u003e. This program combines five specialized certificates to provide you with an in-depth understanding of all facets of human resources. Gain the skills, knowledge, and confidence to lead HR initiatives that drive organizational success.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eProgram Highlights:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComprehensive Curriculum:\u003c\/strong\u003e Cover all key areas of HR, including management principles, talent acquisition, staff development, staff relations, and diversity and inclusion.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eStrategic Leadership Skills:\u003c\/strong\u003e Develop the ability to align HR strategies with organizational goals and contribute to decision-making at the highest levels.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExpert Instruction:\u003c\/strong\u003e Learn from seasoned HR professionals with extensive industry experience.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlexible Learning:\u003c\/strong\u003e Enjoy the convenience of online, self-paced modules that fit your schedule.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCareer Advancement:\u003c\/strong\u003e Position yourself for leadership roles in HR and enhance your professional credibility.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eIncluded Certificates:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.ebsi.ie\/collections\/certificate-programs\/products\/certificate-in-human-resource-management\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong\u003eCertificate in Human Resource Management\u003c\/strong\u003e\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.ebsi.ie\/collections\/certificate-programs\/products\/certificate-in-talent-acquisition-management\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong\u003eCertificate in Talent Acquisition Management\u003c\/strong\u003e\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.ebsi.ie\/collections\/certificate-programs\/products\/certificate-in-staff-relations-management\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong\u003eCertificate in Staff Relations Management\u003c\/strong\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.ebsi.ie\/collections\/certificate-programs\/products\/certificate-in-diversity-and-inclusion\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong\u003eCertificate in Diversity and Inclusion\u003c\/strong\u003e\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca rel=\"noopener\" href=\"https:\/\/www.ebsi.ie\/collections\/certificate-programs\/products\/certificate-in-training-staff-development\" target=\"_blank\"\u003e\u003cstrong\u003eCertificate in Training and Staff Development\u003c\/strong\u003e\u003c\/a\u003e\u003cstrong\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eCourse Units and Descriptions:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003ch4\u003e\u003cstrong\u003eCertificate 1: Human Resource Management\u003c\/strong\u003e\u003c\/h4\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eHuman Resource Management\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eGain a solid understanding of HR principles and practices crucial in today's dynamic business environment.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eJob Analysis\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eLearn methods for determining job requirements and responsibilities.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eJob Design\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eUnderstand how to structure jobs to optimize performance and satisfaction.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eContract Management\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eNavigate the complexities of managing employee contracts and legal obligations.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnconscious Bias\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eRecognize and mitigate biases to promote a fair and inclusive workplace.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDelivering Performance Reviews\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eMaster techniques for effective performance evaluations.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConducting Annual Employee Reviews\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDelve deeper into the annual review process and best practices.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e360 Degree Feedback\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eExplore comprehensive feedback mechanisms involving multiple sources.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBusiness Succession Planning\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDevelop strategies for identifying and nurturing future leaders.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCrisis Management\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003ePrepare for and respond to organizational crises effectively.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManaging the Virtual Workplace\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eLearn to manage HR functions in remote or hybrid environments.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch4\u003e\u003cstrong\u003eCertificate 2: Talent Acquisition Management\u003c\/strong\u003e\u003c\/h4\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eRecruitment and Selection\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eUnderstand the fundamentals of attracting and selecting the right candidates.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHiring Strategies\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDevelop effective hiring approaches aligned with organizational goals.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInterviewing Skills\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eAcquire techniques to conduct insightful and effective interviews.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEmployee Recruitment\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDelve into sourcing strategies and employer branding.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEmployee Onboarding\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDesign onboarding programs that engage new employees from day one.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGetting Employees Off to a Good Start\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eEnhance initial support and orientation for new hires.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSuccessful Onboarding Programs\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eCreate comprehensive onboarding experiences to reduce turnover.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMillennial Onboarding\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eTailor onboarding strategies for millennial employees and beyond.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEmployee Absenteeism\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eManage attendance and promote employee engagement.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEmployee Dispute Resolution\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eResolve workplace conflicts professionally and effectively.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEmployee Termination Processes\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eLearn ethical and legal procedures for ending employment relationships.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch4\u003e\u003cstrong\u003eCertificate 3: Training and Staff Development\u003c\/strong\u003e\u003c\/h4\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eKnowledge Management\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eImplement strategies for capturing and utilizing organizational knowledge.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTalent Management\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eAttract, develop, and retain talented individuals within your organization.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCompetency Development\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eIdentify and develop key competencies required for various roles.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSurvival Skills for the New Trainer\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eEquip yourself with essential skills for new trainers.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Practical Trainer\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDevelop practical skills for effective training delivery.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDeveloping Your Training Program\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDesign comprehensive training programs aligned with organizational objectives.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMaking Training Stick\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eEnsure learning is retained and applied in the workplace.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUsing Activities to Make Training Fun\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eIncorporate interactive activities to enhance engagement.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTraining with Visual Storytelling\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eUse visuals and storytelling to convey complex ideas effectively.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdvanced Skills for the Practical Trainer\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eMaster advanced techniques to engage diverse audiences.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMeasuring Results From Training\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eAssess the effectiveness of training programs and demonstrate ROI.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTrain-The-Trainer\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003ePrepare to train other trainers and establish training standards.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDisciplinary Training\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eAddress performance issues through targeted training.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDeveloping a Lunch and Learn\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eCreate informal learning opportunities for continuous development.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCreating Successful Staff Retreats\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eOrganize retreats that boost team morale and collaboration.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch4\u003e\u003cstrong\u003eCertificate 4: Staff Relations Management\u003c\/strong\u003e\u003c\/h4\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eWorkplace Harassment\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eUnderstand forms of harassment and strategies to prevent them.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManaging Workplace Harassment\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eImplement policies and reporting mechanisms effectively.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBullying in the Workplace\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eCreate a bully-free environment and promote respect.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMobbing in the Workplace\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eAddress group bullying behaviors and protect employees.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSexual Harassment\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eHandle complaints sensitively and in compliance with laws.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBullying and Sexual Harassment\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eAddress the intersection of bullying and sexual harassment comprehensively.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWorkplace Violence\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eDevelop prevention strategies and response plans.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProgressive Discipline\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eApply fair and consistent disciplinary actions.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHaving Difficult Conversations\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eConduct challenging discussions with confidence.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTalking to Employees about Personal Hygiene\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eAddress sensitive personal issues professionally.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNLP Tools for Real Life\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eEnhance communication using Neuro-Linguistic Programming techniques.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBecoming a Progressive Employer\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eAdopt innovative practices to promote well-being and engagement.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch4\u003e\u003cstrong\u003eCertificate 5: Diversity and Inclusion\u003c\/strong\u003e\u003c\/h4\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eDiversity and Inclusion\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eExplore foundational concepts and their importance.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWorkplace Diversity\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eUnderstand the benefits and challenges of a diverse workforce.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRespect in the Workplace\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003ePromote a culture of mutual respect among employees.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDiscrimination\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003ePrevent and address discriminatory practices.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManaging Across Cultures\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eLead multicultural teams effectively.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWorking with People with Disabilities\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003ePromote accessibility and inclusivity.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTransgender Employees\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eSupport transgender employees with inclusive policies.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGeneration Gaps\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eBridge gaps and leverage strengths of all age groups.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDiversity\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eCelebrate diversity to drive innovation and competitiveness.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eWhy Enroll?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHolistic HR Mastery:\u003c\/strong\u003e Acquire a 360-degree understanding of human resource management.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eStrategic Impact:\u003c\/strong\u003e Learn to develop and implement HR strategies that align with and support organizational objectives.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional Growth:\u003c\/strong\u003e Enhance your leadership skills and prepare for senior HR roles.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNetworking Opportunities:\u003c\/strong\u003e Connect with a community of HR professionals and peers.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRecognized Credential:\u003c\/strong\u003e Earn a diploma that validates your expertise and commitment to excellence in HR.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eWho Should Enroll?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eHR professionals aiming for leadership positions.\u003c\/li\u003e\n\u003cli\u003eManagers and supervisors seeking comprehensive HR knowledge.\u003c\/li\u003e\n\u003cli\u003eBusiness owners looking to improve HR practices in their organizations.\u003c\/li\u003e\n\u003cli\u003eIndividuals aspiring to enter the field of human resources.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eProgram Benefits:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComprehensive Learning Path:\u003c\/strong\u003e Gain expertise across all critical areas of HR.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlexible Schedule:\u003c\/strong\u003e Study at your own pace with 100% online courses.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCareer Advancement:\u003c\/strong\u003e Enhance your resume with a prestigious diploma.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExpert Support:\u003c\/strong\u003e Access guidance from experienced instructors throughout your studies.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePractical Skills:\u003c\/strong\u003e Apply what you learn through interactive assignments and real-world projects.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eAdditional Information:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eProgram Format:\u003c\/strong\u003e 100% online and self-paced.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDuration:\u003c\/strong\u003e Complete the program in as little as 12 months.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCertification:\u003c\/strong\u003e Receive a Printed diploma upon successful completion.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvestment:\u003c\/strong\u003e Special pricing available when enrolling in the full diploma program versus individual certificates.  Each certificate can be taken for EUR 300 during launch phase, and the full Diploma costs EUR 1,000.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eFrequently Asked Questions:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ:\u003c\/strong\u003e \u003cem\u003eCan I enroll in individual certificates instead of the full diploma?\u003c\/em\u003e\u003cbr\u003e\u003cstrong\u003eA:\u003c\/strong\u003e Yes, each certificate can be taken individually. However, enrolling in the full diploma offers a comprehensive education and cost savings.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ:\u003c\/strong\u003e \u003cem\u003eDo I need prior HR experience to enroll?\u003c\/em\u003e\u003cbr\u003e\u003cstrong\u003eA:\u003c\/strong\u003e No prior experience is required. The program is designed for both newcomers and seasoned professionals.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ:\u003c\/strong\u003e \u003cem\u003eHow long do I have access to the course materials?\u003c\/em\u003e\u003cbr\u003e\u003cstrong\u003eA:\u003c\/strong\u003e You will have 2 years access to the course materials, allowing you to revisit the content over an extended period.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ:\u003c\/strong\u003e \u003cem\u003eAre there any prerequisites for this program?\u003c\/em\u003e\u003cbr\u003e\u003cstrong\u003eA:\u003c\/strong\u003e There are no prerequisites. A passion for human resources and a commitment to learning are all you need.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ:\u003c\/strong\u003e \u003cem\u003eWhat kind of support will I receive during the program?\u003c\/em\u003e\u003cbr\u003e\u003cstrong\u003eA:\u003c\/strong\u003e Our instructors and support team are available to assist you with any questions or guidance you need throughout your learning journey.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eInvest in Your Future\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003eTake the next step toward becoming a strategic HR leader. The \u003cstrong\u003eDiploma in Human Resource Management\u003c\/strong\u003e provides you with the comprehensive knowledge and skills needed to make a significant impact in your organization and advance your career.\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eEnroll Now\u003c\/strong\u003e and transform your HR expertise today!\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eNext Steps:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSecure Your Spot:\u003c\/strong\u003e Enrollment is open now. Don't miss this opportunity to enhance your skills and achieve your career goals.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eContact Us:\u003c\/strong\u003e If you have any questions or need further information, our support team is here to help.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlexible Payment Options:\u003c\/strong\u003e We offer flexible payment plans to make investing in your education more accessible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eEmpower yourself to lead and innovate in the field of human resources. Enroll in the Diploma in Human Resource Management today!\u003c\/strong\u003e\u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/human-resources\"\u003eHuman Resources\u003c\/a\u003e \u0026gt; Professional Diploma in Human Resource Management\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/human-resources\"\u003eHuman Resources\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/introduction-to-human-resources\"\u003eIntroduction to Human Resources\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/hr-compliance\"\u003eHR Compliance\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":53389199343964,"sku":"DHRM","price":1000.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/DHRMCover.png?v=1730763325"},{"product_id":"certificate-in-export-customer-service","title":"Certificate in Export Customer Service","description":"\u003ch2\u003eMaster the skills needed to deliver exceptional service in global trade — from soft skills to shipping documents and everything in between.\u003c\/h2\u003e\n\u003ch3 data-start=\"535\" data-end=\"599\"\u003eBecome a Certified Export Customer Service Specialist\u003c\/h3\u003e\n\u003cp data-start=\"565\" data-end=\"965\"\u003eIn today’s fast-paced international market, providing reliable, responsive, and culturally aware customer service isn’t just a competitive advantage — it’s essential. This comprehensive \u003cstrong data-start=\"751\" data-end=\"793\"\u003eCertificate in Export Customer Service\u003c\/strong\u003e brings together 36 carefully selected modules covering export operations, communication, problem solving, complaint handling, documentation, and cross-cultural competence.\u003c\/p\u003e\n\u003cp data-start=\"967\" data-end=\"1153\"\u003eWhether you're starting out in export support, upgrading your skills, or preparing for a career change, this learning path gives you the tools to thrive in a customer-facing export role.\u003c\/p\u003e\n\u003chr data-start=\"1155\" data-end=\"1158\"\u003e\n\u003ch3 data-start=\"1160\" data-end=\"1183\"\u003e🎯 What You’ll Gain\u003c\/h3\u003e\n\u003cul data-start=\"1185\" data-end=\"1569\"\u003e\n\u003cli data-start=\"1185\" data-end=\"1250\"\u003e\n\u003cp data-start=\"1187\" data-end=\"1250\"\u003eA complete understanding of export customer service practices\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1251\" data-end=\"1332\"\u003e\n\u003cp data-start=\"1253\" data-end=\"1332\"\u003eStrong interpersonal and communication skills tailored to international trade\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1333\" data-end=\"1417\"\u003e\n\u003cp data-start=\"1335\" data-end=\"1417\"\u003eConfidence managing shipping, documentation, Incoterms®, and transport logistics\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1418\" data-end=\"1486\"\u003e\n\u003cp data-start=\"1420\" data-end=\"1486\"\u003eTechniques to handle complaints, crises, and cultural challenges\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1487\" data-end=\"1569\"\u003e\n\u003cp data-start=\"1489\" data-end=\"1569\"\u003eA CPD-certified \u003cstrong data-start=\"1505\" data-end=\"1547\"\u003eCertificate in Export Customer Service\u003c\/strong\u003e you can proudly share\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1571\" data-end=\"1574\"\u003e\n\u003ch3 data-start=\"1576\" data-end=\"1617\"\u003e📚 Course Content: 36 Practical Units\u003c\/h3\u003e\n\u003ch4 data-start=\"1619\" data-end=\"1673\"\u003e✅ \u003cstrong data-start=\"1626\" data-end=\"1673\"\u003eSoft Skills for Customer Service Excellence\u003c\/strong\u003e\n\u003c\/h4\u003e\n\u003col data-start=\"1674\" data-end=\"2441\"\u003e\n\u003cli data-start=\"1674\" data-end=\"1712\"\u003e\n\u003cp data-start=\"1677\" data-end=\"1712\"\u003eAssertiveness and Self-Confidence\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1713\" data-end=\"1749\"\u003e\n\u003cp data-start=\"1716\" data-end=\"1749\"\u003eAccountability in the Workplace\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1750\" data-end=\"1773\"\u003e\n\u003cp data-start=\"1753\" data-end=\"1773\"\u003eBusiness Etiquette\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1774\" data-end=\"1796\"\u003e\n\u003cp data-start=\"1777\" data-end=\"1796\"\u003eStress Management\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1797\" data-end=\"1818\"\u003e\n\u003cp data-start=\"1800\" data-end=\"1818\"\u003eActive Listening\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1819\" data-end=\"1854\"\u003e\n\u003cp data-start=\"1822\" data-end=\"1854\"\u003eEmotional Intelligence at Work\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1855\" data-end=\"1892\"\u003e\n\u003cp data-start=\"1858\" data-end=\"1892\"\u003eAdministrative Office Procedures\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1893\" data-end=\"1920\"\u003e\n\u003cp data-start=\"1896\" data-end=\"1920\"\u003eAdministrative Support\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1921\" data-end=\"1944\"\u003e\n\u003cp data-start=\"1924\" data-end=\"1944\"\u003eNegotiating Skills\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1945\" data-end=\"1967\"\u003e\n\u003cp data-start=\"1949\" data-end=\"1967\"\u003eBusiness Writing\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1968\" data-end=\"2006\"\u003e\n\u003cp data-start=\"1972\" data-end=\"2006\"\u003eArchiving and Records Management\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2007\" data-end=\"2038\"\u003e\n\u003cp data-start=\"2011\" data-end=\"2038\"\u003eCreating Reports in Excel\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2039\" data-end=\"2073\"\u003e\n\u003cp data-start=\"2043\" data-end=\"2073\"\u003eProblem Solving Fundamentals\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2074\" data-end=\"2104\"\u003e\n\u003cp data-start=\"2078\" data-end=\"2104\"\u003eCreative Problem Solving\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2105\" data-end=\"2135\"\u003e\n\u003cp data-start=\"2109\" data-end=\"2135\"\u003eAdvanced Problem-Solving\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2136\" data-end=\"2161\"\u003e\n\u003cp data-start=\"2140\" data-end=\"2161\"\u003eConflict Resolution\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2162\" data-end=\"2185\"\u003e\n\u003cp data-start=\"2166\" data-end=\"2185\"\u003eCrisis Management\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2186\" data-end=\"2208\"\u003e\n\u003cp data-start=\"2190\" data-end=\"2208\"\u003eCustomer Service\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2209\" data-end=\"2252\"\u003e\n\u003cp data-start=\"2213\" data-end=\"2252\"\u003eCritical Elements of Customer Service\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2253\" data-end=\"2288\"\u003e\n\u003cp data-start=\"2257\" data-end=\"2288\"\u003eHandling a Difficult Customer\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2289\" data-end=\"2323\"\u003e\n\u003cp data-start=\"2293\" data-end=\"2323\"\u003eEffective Complaint Handling\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2324\" data-end=\"2351\"\u003e\n\u003cp data-start=\"2328\" data-end=\"2351\"\u003ePersonal Productivity\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2352\" data-end=\"2391\"\u003e\n\u003cp data-start=\"2356\" data-end=\"2391\"\u003eTime Management – Office Practice\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2392\" data-end=\"2441\"\u003e\n\u003cp data-start=\"2396\" data-end=\"2441\"\u003eCybersecurity 1: Fundamentals for Employees\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch4 data-start=\"2443\" data-end=\"2494\"\u003e🌐 \u003cstrong data-start=\"2451\" data-end=\"2492\"\u003eTechnical Skills in Export Operations\u003c\/strong\u003e\n\u003c\/h4\u003e\n\u003col start=\"25\" data-start=\"2495\" data-end=\"2907\"\u003e\n\u003cli data-start=\"2495\" data-end=\"2526\"\u003e\n\u003cp data-start=\"2499\" data-end=\"2526\"\u003eIntroduction to Exporting\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2527\" data-end=\"2552\"\u003e\n\u003cp data-start=\"2531\" data-end=\"2552\"\u003eCultural Competence\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2553\" data-end=\"2583\"\u003e\n\u003cp data-start=\"2557\" data-end=\"2583\"\u003eIntercultural Management\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2584\" data-end=\"2625\"\u003e\n\u003cp data-start=\"2588\" data-end=\"2625\"\u003eIntroduction to International Trade\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2626\" data-end=\"2648\"\u003e\n\u003cp data-start=\"2630\" data-end=\"2648\"\u003eExport Packaging\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2649\" data-end=\"2675\"\u003e\n\u003cp data-start=\"2653\" data-end=\"2675\"\u003eExport Documentation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2676\" data-end=\"2717\"\u003e\n\u003cp data-start=\"2680\" data-end=\"2717\"\u003eInternational Transport \u0026amp; Logistics\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2718\" data-end=\"2766\"\u003e\n\u003cp data-start=\"2722\" data-end=\"2766\"\u003eTransitioning from Incoterms® 2010 to 2020\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2767\" data-end=\"2791\"\u003e\n\u003cp data-start=\"2771\" data-end=\"2791\"\u003eCustoms Procedures\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2792\" data-end=\"2842\"\u003e\n\u003cp data-start=\"2796\" data-end=\"2842\"\u003eIntroduction to International Trade Payments\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2843\" data-end=\"2879\"\u003e\n\u003cp data-start=\"2847\" data-end=\"2879\"\u003eTrade Finance Fraud Prevention\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2880\" data-end=\"2907\"\u003e\n\u003cp data-start=\"2884\" data-end=\"2907\"\u003eExport Customer Service\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003chr data-start=\"2909\" data-end=\"2912\"\u003e\n\u003ch3 data-start=\"2914\" data-end=\"2948\"\u003e👤 Who This Certificate Is For\u003c\/h3\u003e\n\u003cul data-start=\"2950\" data-end=\"3172\"\u003e\n\u003cli data-start=\"2950\" data-end=\"2991\"\u003e\n\u003cp data-start=\"2952\" data-end=\"2991\"\u003eExport customer service professionals\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2992\" data-end=\"3041\"\u003e\n\u003cp data-start=\"2994\" data-end=\"3041\"\u003eInternational sales \u0026amp; logistics support teams\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3042\" data-end=\"3070\"\u003e\n\u003cp data-start=\"3044\" data-end=\"3070\"\u003eBack-office export staff\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3071\" data-end=\"3123\"\u003e\n\u003cp data-start=\"3073\" data-end=\"3123\"\u003eGraduates entering the export or logistics field\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3124\" data-end=\"3172\"\u003e\n\u003cp data-start=\"3126\" data-end=\"3172\"\u003eEntrepreneurs managing their own global orders\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"3174\" data-end=\"3177\"\u003e\n\u003ch3 data-start=\"3179\" data-end=\"3201\"\u003e📦 What’s Included\u003c\/h3\u003e\n\u003cul data-start=\"3203\" data-end=\"3475\"\u003e\n\u003cli data-start=\"3203\" data-end=\"3266\"\u003e\n\u003cp data-start=\"3205\" data-end=\"3266\"\u003eFull access to all 36 courses in a structured learning path\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3267\" data-end=\"3317\"\u003e\n\u003cp data-start=\"3269\" data-end=\"3317\"\u003eApprox. 80 hours of CPD-accredited training\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3318\" data-end=\"3362\"\u003e\n\u003cp data-start=\"3320\" data-end=\"3362\"\u003eSelf-paced online format — start anytime\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3363\" data-end=\"3418\"\u003e\n\u003cp data-start=\"3365\" data-end=\"3418\"\u003eCertificate of Completion (printable and shareable)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3419\" data-end=\"3443\"\u003e\n\u003cp data-start=\"3421\" data-end=\"3443\"\u003eAccess for 24 months\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3444\" data-end=\"3475\"\u003e\n\u003cp data-start=\"3446\" data-end=\"3475\"\u003eTechnical support if needed\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"3477\" data-end=\"3480\"\u003e\n\u003cp data-start=\"3507\" data-end=\"3567\"\u003e✔️ CPD Certified | 🕒 80 Hours | 🎓 Printable Certificate\u003c\/p\u003e\n\u003chr data-start=\"3569\" data-end=\"3572\"\u003e\n\u003ch3 data-start=\"3574\" data-end=\"3593\"\u003e🔐 Enroll Now\u003c\/h3\u003e\n\u003cp data-start=\"3594\" data-end=\"3816\"\u003eClick \u003cstrong data-start=\"3600\" data-end=\"3615\"\u003eAdd to Cart\u003c\/strong\u003e to begin your journey toward becoming a skilled and confident export customer service professional. This certificate opens the door to new opportunities in international business and global logistics.\u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/export-marketing\"\u003eExport Marketing\u003c\/a\u003e \u0026gt; Certificate in Export Customer Service\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/export-marketing\"\u003eExport Marketing\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/customer-care\"\u003eCustomer Care\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/export-documentation\"\u003eExport Documentation\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":55171242623324,"sku":"CECS","price":600.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/ExportCustomerServiceCertCover.png?v=1754251455"},{"product_id":"diploma-in-financial-crime-prevention-compliance-and-risk-management-in-trade","title":"Advanced Diploma in Financial Crime \u0026 Risk Management in Trade Finance","description":"\u003cp data-start=\"212\" data-end=\"414\"\u003eComplete both certificates and earn the diploma. This program joins financial crime and compliance with risk, cyber, and resilience so trade teams can operate with confidence and pass audits first time.  These certificates are best taken following completion of the core \u003ca rel=\"noopener\" href=\"https:\/\/www.ebsi.ie\/products\/diploma-in-trade-for-trade-finance-professionals\" target=\"_blank\"\u003eDiploma in Trade Finance\u003c\/a\u003e as it covers all the trade finance products, instruments and operations that are the basis of these certificates and Diploma.\u003c\/p\u003e\n\u003cp data-start=\"416\" data-end=\"479\"\u003e\u003cstrong data-start=\"416\" data-end=\"433\"\u003eBundle price:\u003c\/strong\u003e €1,000 \u003cbr\u003e\u003c\/p\u003e\n\u003cp data-start=\"481\" data-end=\"557\"\u003e\u003cstrong data-start=\"481\" data-end=\"523\"\u003eEach certificate if bought separately:\u003c\/strong\u003e €600\u003c\/p\u003e\n\u003ch2 data-start=\"559\" data-end=\"577\"\u003eWho this is for\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eGraduates of the \u003ca href=\"https:\/\/www.ebsi.ie\/products\/diploma-in-trade-for-trade-finance-professionals\" target=\"_blank\"\u003eDiploma in Trade Finance\u003c\/a\u003e.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-start=\"580\" data-end=\"624\"\u003eTrade operations and document checking teams\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"625\" data-end=\"680\"\u003e\n\u003cp data-start=\"627\" data-end=\"680\"\u003eSanctions, AML and CTF analysts who touch trade flows\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"681\" data-end=\"735\"\u003e\n\u003cp data-start=\"683\" data-end=\"735\"\u003eCredit and relationship managers with trade exposure\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"736\" data-end=\"799\"\u003e\n\u003cp data-start=\"738\" data-end=\"799\"\u003eRisk, audit, and security partners supporting trade platforms\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"800\" data-end=\"867\"\u003e\n\u003cp data-start=\"802\" data-end=\"867\"\u003eTeam leaders who want resilient processes that regulators respect\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-start=\"869\" data-end=\"899\"\u003eWhat you will be able to do\u003c\/h2\u003e\n\u003cul data-start=\"900\" data-end=\"1308\"\u003e\n\u003cli data-start=\"900\" data-end=\"970\"\u003e\n\u003cp data-start=\"902\" data-end=\"970\"\u003eRun clean CDD and screening on parties, goods, vessels, and payments\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"971\" data-end=\"1042\"\u003e\n\u003cp data-start=\"973\" data-end=\"1042\"\u003eSpot TBML and fraud patterns in LCs, collections, guarantees, and SCF\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1043\" data-end=\"1116\"\u003e\n\u003cp data-start=\"1045\" data-end=\"1116\"\u003eApply BSA, PATRIOT, FATCA, FCPA and anti-boycott obligations day to day\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1117\" data-end=\"1183\"\u003e\n\u003cp data-start=\"1119\" data-end=\"1183\"\u003eUse risk and Basel language to align with central Risk and Audit\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1184\" data-end=\"1252\"\u003e\n\u003cp data-start=\"1186\" data-end=\"1252\"\u003eBuild, test, and evidence business continuity for trade operations\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1253\" data-end=\"1308\"\u003e\n\u003cp data-start=\"1255\" data-end=\"1308\"\u003eRaise cybersecurity hygiene across the trade workflow\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-start=\"1310\" data-end=\"1325\"\u003eWhat you get\u003c\/h2\u003e\n\u003cul data-start=\"1326\" data-end=\"1565\"\u003e\n\u003cli data-start=\"1326\" data-end=\"1369\"\u003e\n\u003cp data-start=\"1328\" data-end=\"1369\"\u003eTwo certificates included, 38 units total\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1370\" data-end=\"1421\"\u003e\n\u003cp data-start=\"1372\" data-end=\"1421\"\u003eContinuous assessments for each unit\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1422\" data-end=\"1479\"\u003e\n\u003cp data-start=\"1424\" data-end=\"1479\"\u003eDiploma awarded on completion of both certificates\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1480\" data-end=\"1515\"\u003e\n\u003cp data-start=\"1482\" data-end=\"1515\"\u003eApprox 38 to 44 hours of learning\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1516\" data-end=\"1535\"\u003e\n\u003cp data-start=\"1518\" data-end=\"1535\"\u003e2 years of access\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1536\" data-end=\"1565\"\u003e\n\u003cp data-start=\"1538\" data-end=\"1565\"\u003e60-day money back guarantee\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-start=\"1567\" data-end=\"1607\"\u003eAssessments that are simple to manage\u003c\/h2\u003e\n\u003cul data-start=\"1637\" data-end=\"1681\"\u003e\n\u003cli data-start=\"1671\" data-end=\"1681\"\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ePass mark 80 percent. One retake allowed. Review with feedback enabled.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1756\" data-end=\"1759\"\u003e\n\u003ch2 data-start=\"1761\" data-end=\"1793\"\u003eThe two certificates included\u003c\/h2\u003e\n\u003ch3 data-start=\"1795\" data-end=\"1869\"\u003eCertificate A: Trade Finance Financial Crime and Compliance - 20 units\u003c\/h3\u003e\n\u003cp data-start=\"1870\" data-end=\"1939\"\u003eFocus: AML or CTF, sanctions, TBML, fraud, core compliance for trade.\u003c\/p\u003e\n\u003col data-start=\"1940\" data-end=\"2732\"\u003e\n\u003cli data-start=\"1940\" data-end=\"1971\"\u003e\n\u003cp data-start=\"1943\" data-end=\"1971\"\u003eIdentifying Customers - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1972\" data-end=\"1997\"\u003e\n\u003cp data-start=\"1975\" data-end=\"1997\"\u003eFraud Awareness - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1998\" data-end=\"2030\"\u003e\n\u003cp data-start=\"2001\" data-end=\"2030\"\u003eCommon Fraud Schemes I - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2031\" data-end=\"2064\"\u003e\n\u003cp data-start=\"2034\" data-end=\"2064\"\u003eCommon Fraud Schemes II - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2065\" data-end=\"2099\"\u003e\n\u003cp data-start=\"2068\" data-end=\"2099\"\u003eCommercial Lending Fraud - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2100\" data-end=\"2142\"\u003e\n\u003cp data-start=\"2103\" data-end=\"2142\"\u003eTrade Finance Fraud Prevention - eBSI\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2143\" data-end=\"2202\"\u003e\n\u003cp data-start=\"2146\" data-end=\"2202\"\u003eFraud Prevention - Other Trade Finance Products - eBSI\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2203\" data-end=\"2239\"\u003e\n\u003cp data-start=\"2206\" data-end=\"2239\"\u003eIntroduction to Compliance - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2240\" data-end=\"2266\"\u003e\n\u003cp data-start=\"2243\" data-end=\"2266\"\u003eBSA Requirements - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2267\" data-end=\"2294\"\u003e\n\u003cp data-start=\"2271\" data-end=\"2294\"\u003eAML Requirements - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2295\" data-end=\"2371\"\u003e\n\u003cp data-start=\"2299\" data-end=\"2371\"\u003eSanctions Screening in Trade: Parties, Goods, Payments, Vessels - eBSI\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2372\" data-end=\"2388\"\u003e\n\u003cp data-start=\"2376\" data-end=\"2388\"\u003eFATCA - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2389\" data-end=\"2442\"\u003e\n\u003cp data-start=\"2393\" data-end=\"2442\"\u003eUnderstanding Trade Based Money Laundering - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2443\" data-end=\"2478\"\u003e\n\u003cp data-start=\"2447\" data-end=\"2478\"\u003eAnti-boycott Regulations - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2479\" data-end=\"2505\"\u003e\n\u003cp data-start=\"2483\" data-end=\"2505\"\u003eUSA PATRIOT Act - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2506\" data-end=\"2546\"\u003e\n\u003cp data-start=\"2510\" data-end=\"2546\"\u003eForeign Corrupt Practices Act - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2547\" data-end=\"2583\"\u003e\n\u003cp data-start=\"2551\" data-end=\"2583\"\u003eFair Credit Reporting Act - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2584\" data-end=\"2654\"\u003e\n\u003cp data-start=\"2588\" data-end=\"2654\"\u003eCounter-Terrorist Financing in Trade - Practical Controls - eBSI\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2655\" data-end=\"2694\"\u003e\n\u003cp data-start=\"2659\" data-end=\"2694\"\u003eTrade Finance Compliance 1 - eBSI\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2695\" data-end=\"2732\"\u003e\n\u003cp data-start=\"2699\" data-end=\"2732\"\u003eTrade Finance Compliance 2 - eBSI\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 data-start=\"2734\" data-end=\"2804\"\u003eCertificate B: Trade Finance Risk, Cyber and Resilience - 18 units\u003c\/h3\u003e\n\u003cp data-start=\"2805\" data-end=\"2869\"\u003eFocus: risk framework, Basel, BCP, cybersecurity, payment rails.\u003c\/p\u003e\n\u003col data-start=\"2870\" data-end=\"3633\"\u003e\n\u003cli data-start=\"2870\" data-end=\"2910\"\u003e\n\u003cp data-start=\"2873\" data-end=\"2910\"\u003eRisk Assessment and Management - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2911\" data-end=\"2945\"\u003e\n\u003cp data-start=\"2914\" data-end=\"2945\"\u003eTypes of Risk Management - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2946\" data-end=\"2978\"\u003e\n\u003cp data-start=\"2949\" data-end=\"2978\"\u003eCredit Risk Management - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2979\" data-end=\"3015\"\u003e\n\u003cp data-start=\"2982\" data-end=\"3015\"\u003eEnterprise Risk Management - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3016\" data-end=\"3042\"\u003e\n\u003cp data-start=\"3019\" data-end=\"3042\"\u003eOperational Risk - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3043\" data-end=\"3078\"\u003e\n\u003cp data-start=\"3046\" data-end=\"3078\"\u003eRisk in Social Networking - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3079\" data-end=\"3117\"\u003e\n\u003cp data-start=\"3082\" data-end=\"3117\"\u003eOverview of Basel II and III - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3118\" data-end=\"3170\"\u003e\n\u003cp data-start=\"3121\" data-end=\"3170\"\u003eFFIEC Business Continuity Planning Booklet - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3171\" data-end=\"3212\"\u003e\n\u003cp data-start=\"3174\" data-end=\"3212\"\u003eOverview of Business Continuity - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3213\" data-end=\"3271\"\u003e\n\u003cp data-start=\"3217\" data-end=\"3271\"\u003eMajor Principles of Business Continuity Process - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3272\" data-end=\"3326\"\u003e\n\u003cp data-start=\"3276\" data-end=\"3326\"\u003eDisaster Prevention and Mitigation Planning - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3327\" data-end=\"3370\"\u003e\n\u003cp data-start=\"3331\" data-end=\"3370\"\u003eOverview of Information Security - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3371\" data-end=\"3413\"\u003e\n\u003cp data-start=\"3375\" data-end=\"3413\"\u003eInformation Security on the Job - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3414\" data-end=\"3454\"\u003e\n\u003cp data-start=\"3418\" data-end=\"3454\"\u003eIntroduction to Cybersecurity - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3455\" data-end=\"3508\"\u003e\n\u003cp data-start=\"3459\" data-end=\"3508\"\u003eCybersecurity 1 Fundamentals for Employees - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3509\" data-end=\"3536\"\u003e\n\u003cp data-start=\"3513\" data-end=\"3536\"\u003eCyber Security - eBSI\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3537\" data-end=\"3581\"\u003e\n\u003cp data-start=\"3541\" data-end=\"3581\"\u003eCybersecurity Risk and Protection - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3582\" data-end=\"3633\"\u003e\n\u003cp data-start=\"3586\" data-end=\"3633\"\u003eUnderstanding Automated Clearing House ACH - BA\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003chr data-start=\"3635\" data-end=\"3638\"\u003e\n\u003ch2 data-start=\"3640\" data-end=\"3655\"\u003eHow it works\u003c\/h2\u003e\n\u003col data-start=\"3656\" data-end=\"3891\"\u003e\n\u003cli data-start=\"3656\" data-end=\"3689\"\u003e\n\u003cp data-start=\"3659\" data-end=\"3689\"\u003eChoose the bundle and enroll\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3690\" data-end=\"3737\"\u003e\n\u003cp data-start=\"3693\" data-end=\"3737\"\u003eReceive LMS access by email within minutes\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3738\" data-end=\"3814\"\u003e\n\u003cp data-start=\"3741\" data-end=\"3814\"\u003eComplete both certificates at your own pace\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3815\" data-end=\"3891\"\u003e\n\u003cp data-start=\"3818\" data-end=\"3891\"\u003eYour diploma is issued by our Support team when both certificates are completed.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch2 data-start=\"3893\" data-end=\"3908\"\u003eTeam options\u003c\/h2\u003e\n\u003cul data-start=\"3909\" data-end=\"4025\"\u003e\n\u003cli data-start=\"3909\" data-end=\"3949\"\u003e\n\u003cp data-start=\"3911\" data-end=\"3949\"\u003eSeat packs for 10 and 25 plus learners\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3950\" data-end=\"3989\"\u003e\n\u003cp data-start=\"3952\" data-end=\"3989\"\u003eIn App progress and completion reporting\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"3990\" data-end=\"4025\"\u003e\n\u003cp data-start=\"3992\" data-end=\"4025\"\u003eOptional monthly cohort summaries\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003eContact \u003ca href=\"mailto:ts@ebsi.ie\" rel=\"noopener\" target=\"_blank\"\u003ets@ebsi.ie\u003c\/a\u003e for pricing and quotations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-start=\"4027\" data-end=\"4034\"\u003eFAQs\u003c\/h2\u003e\n\u003cp data-start=\"4035\" data-end=\"4190\"\u003e\u003cstrong data-start=\"4035\" data-end=\"4078\"\u003eDo I need prior trade finance knowledge\u003c\/strong\u003e\u003cbr data-start=\"4078\" data-end=\"4081\"\u003eWe recommend you complete the \u003ca href=\"https:\/\/www.ebsi.ie\/products\/diploma-in-trade-for-trade-finance-professionals\" target=\"_blank\"\u003eDiploma in Trade Finance\u003c\/a\u003e BEFORE taking this program as it will best prepare you for the Trade Finance Products, instruments and transaction structures you will need to be aware of in this course.  However, in this program the focus is risk, resilience, and cyber that support trade operations.\u003cbr\u003e\u003c\/p\u003e\n\u003cp data-start=\"4192\" data-end=\"4323\"\u003e\u003cstrong data-start=\"4192\" data-end=\"4216\"\u003eIs this CPD friendly\u003c\/strong\u003e\u003cbr data-start=\"4216\" data-end=\"4219\"\u003eYes. Expect about 70 to 80 hours across both certificates. All our courses are CDP Accredited to meet international Standards by the CPD Certification Service of the United Kingdom.  Check with your local body for formal credit.\u003c\/p\u003e\n\u003cp data-start=\"4325\" data-end=\"4438\"\u003e\u003cstrong data-start=\"4325\" data-end=\"4351\"\u003eDo I get tutor support\u003c\/strong\u003e\u003cbr data-start=\"4351\" data-end=\"4354\"\u003eLight tutor support by email. Corporate cohorts can add live Q and A by arrangement.  All students can access our specially developed AI Tutor through ChatGPT.\u003c\/p\u003e\n\u003cp data-start=\"4440\" data-end=\"4463\"\u003e\u003cstrong data-start=\"4440\" data-end=\"4452\"\u003eLanguage\u003c\/strong\u003e\u003cbr data-start=\"4452\" data-end=\"4455\"\u003eEnglish.\u003c\/p\u003e\n\u003cp data-start=\"4465\" data-end=\"4509\"\u003e\u003cstrong data-start=\"4465\" data-end=\"4484\"\u003eAccess duration\u003c\/strong\u003e\u003cbr data-start=\"4484\" data-end=\"4487\"\u003e2 years from purchase.\u003c\/p\u003e\n\u003cp data-start=\"4511\" data-end=\"4613\"\u003e\u003cstrong data-start=\"4511\" data-end=\"4522\"\u003eRefunds\u003c\/strong\u003e\u003cbr data-start=\"4522\" data-end=\"4525\"\u003e60-day money back guarantee. If it is not right for you, contact support within 60 days.\u003c\/p\u003e\n\u003cp data-start=\"4615\" data-end=\"4738\"\u003e\u003cstrong data-start=\"4615\" data-end=\"4634\"\u003eCompliance Disclaimer note\u003c\/strong\u003e\u003cbr data-start=\"4634\" data-end=\"4637\"\u003eTraining is educational and not legal advice. Always follow your bank policies and local regulations.\u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-trade-finance-academy\"\u003eeBSI Trade Finance Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/trade-finance-compliance-regulatory-risk-and-fraud\"\u003eTrade Finance Compliance, Regulatory, Risk \u0026amp; Fraud\u003c\/a\u003e \u0026gt; Advanced Diploma in Financial Crime \u0026amp; Risk Management in Trade Finance\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/trade-finance-compliance-regulatory-risk-and-fraud\"\u003eTrade Finance Compliance, Regulatory, Risk \u0026amp; Fraud\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-trade-finance-academy\"\u003eeBSI Trade Finance Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/trade-finance-fraud-prevention\"\u003eTrade Finance Fraud Prevention\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/sanctions-screening-in-trade\"\u003eSanctions Screening in Trade\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":55819847074140,"sku":"DFCCRT","price":1000.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/ADFCRM-cover.png?v=1771155353"},{"product_id":"certificate-in-trade-finance-customer-service","title":"Certificate in Trade Finance Customer Service","description":"\u003cdiv style=\"text-align: left;\"\u003e\u003cimg height=\"139\" width=\"247\" style=\"margin-bottom: 16px; float: left;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/New_Releases.png?v=1613703093\"\u003e\u003c\/div\u003e\n\u003ch4\u003eMaster the skills needed to deliver professional customer service in trade finance, from customer communication and complaint handling to letters of credit, compliance, fraud awareness, and transaction escalation.\u003c\/h4\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eBecome a Certified Trade Finance Customer Service Specialist\u003c\/h3\u003e\n\u003cp\u003eIn today’s international banking environment, trade finance customers need clear communication, accurate guidance, timely follow-up, and confidence that their transactions are being handled professionally. This comprehensive \u003cstrong\u003eCertificate in Trade Finance Customer Service\u003c\/strong\u003e brings together 36 carefully selected units covering customer service, banking communication, trade finance products, compliance, fraud prevention, document handling, and practical transaction support.\u003c\/p\u003e\n\u003cblockquote\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cstrong\u003e\u003cem\u003eAn Essential Certification for any customer facing staff in banks!\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/blockquote\u003e\n\u003cp style=\"text-align: right;\"\u003eVincent O'Brien, Trade finance Expert\u003c\/p\u003e\n\u003cp\u003eWhether you work in trade finance operations, customer service, corporate banking support, import-export administration, or relationship management, this learning path gives you the knowledge and practical confidence to support customers through complex international trade transactions.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e🎯 What You’ll Gain\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eA strong understanding of customer service in a trade finance environment\u003c\/li\u003e\n\u003cli\u003ePractical communication skills for dealing with customers, banks, and internal teams\u003c\/li\u003e\n\u003cli\u003eKnowledge of trade finance products including collections, letters of credit, guarantees, factoring, and ECA finance\u003c\/li\u003e\n\u003cli\u003eAwareness of AML, trade-based money laundering, fraud, cybersecurity, and compliance risks\u003c\/li\u003e\n\u003cli\u003eConfidence managing difficult customers, complaints, document issues, delays, and escalations\u003c\/li\u003e\n\u003cli\u003eA CPD-certified \u003cstrong\u003eCertificate in Trade Finance Customer Service\u003c\/strong\u003e you can proudly share\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cblockquote\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cstrong\u003e\u003cem\u003eeBSI Trade Finance Academy never ceases to amaze me with its innovative and industry focused programmes - The Certificate in Trade Finance Customer Service meets a demand within our operations to excel in our customer relationships - Thanks to the eBSI Trade Finance Faculty for this inspired Certification.\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/blockquote\u003e\n\u003cp style=\"text-align: right;\"\u003eMaad Alfares, Head, Indirect Facility Unit, Chambank\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e📚 Course Content: 36 Practical Units\u003c\/h3\u003e\n\u003ch4\u003e✅ \u003cstrong\u003eCustomer Service and Professional Communication\u003c\/strong\u003e\n\u003c\/h4\u003e\n\u003col\u003e\n\u003cli\u003eCustomer Service Officer (CSO) Basics\u003c\/li\u003e\n\u003cli\u003eCustomer Care for CSO's\u003c\/li\u003e\n\u003cli\u003eCustomer Support\u003c\/li\u003e\n\u003cli\u003eCustomer Service\u003c\/li\u003e\n\u003cli\u003eCustomer Service Excellence\u003c\/li\u003e\n\u003cli\u003eCritical Elements of Customer Service\u003c\/li\u003e\n\u003cli\u003eHandling a Difficult Customer\u003c\/li\u003e\n\u003cli\u003eEffective Complaint Handling\u003c\/li\u003e\n\u003cli\u003eActive Listening\u003c\/li\u003e\n\u003cli\u003eUnderstanding Communication\u003c\/li\u003e\n\u003cli\u003eUsing E-Email Effectively\u003c\/li\u003e\n\u003cli\u003eThe Business Writing Process\u003c\/li\u003e\n\u003cli\u003eNegotiation Communication Skills\u003c\/li\u003e\n\u003cli\u003eProblem Solving and Decision Making\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch4\u003e🏦 \u003cstrong\u003eBanking, Compliance, and Trade Finance Foundations\u003c\/strong\u003e\n\u003c\/h4\u003e\n\u003col start=\"14\"\u003e\n\u003cli\u003eIntroduction to Trade Finance\u003c\/li\u003e\n\u003cli\u003eAML Requirements for CSOs\u003c\/li\u003e\n\u003cli\u003eUnderstanding Trade Based Money Laundering\u003c\/li\u003e\n\u003cli\u003eBSA Requirements for CSOs\u003c\/li\u003e\n\u003cli\u003eCybersecurity 1: Fundamentals for Employees\u003c\/li\u003e\n\u003cli\u003eIntroduction to International Trade Payments\u003c\/li\u003e\n\u003cli\u003eExport and Import Collections\u003c\/li\u003e\n\u003cli\u003eLetters of Credit Essentials\u003c\/li\u003e\n\u003cli\u003eLetters of Credit Advanced\u003c\/li\u003e\n\u003cli\u003eBonds \u0026amp; Guarantees\u003c\/li\u003e\n\u003cli\u003eShort and Medium Term Finance\u003c\/li\u003e\n\u003cli\u003eFactoring Fundamentals\u003c\/li\u003e\n\u003cli\u003eTrade Finance Fraud Prevention\u003c\/li\u003e\n\u003cli\u003eFraud Prevention - Other Trade Finance Products\u003c\/li\u003e\n\u003cli\u003eTrade Finance Compliance 1\u003c\/li\u003e\n\u003cli\u003eTrade Finance Compliance 2\u003c\/li\u003e\n\u003cli\u003eTypes of Risk Management\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch4\u003e🌐 \u003cstrong\u003eTrade Finance Customer Service Operations\u003c\/strong\u003e\n\u003c\/h4\u003e\n\u003col start=\"31\"\u003e\n\u003cli\u003eTrade Finance Documentation for Customer Service Teams\u003c\/li\u003e\n\u003cli\u003eTransport Documents and Logistics Awareness for Trade Finance Support\u003c\/li\u003e\n\u003cli\u003eIncoterms® 2020 and Trade Finance Communication\u003c\/li\u003e\n\u003cli\u003eInternational Trade Context for Trade Finance Customer Service\u003c\/li\u003e\n\u003cli\u003eManaging Delays, Discrepancies and Escalations in Trade Finance\u003c\/li\u003e\n\u003cli\u003eTrade Finance Customer Service\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cblockquote\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cstrong\u003e\u003cem\u003eAs a leading member organisation in Trade Finance, we appreciate the responsiveness of eBSI's Trade Finance Academy in meeting the evolving training needs of our members.  We are delighted to be associated with the Certificate in Trade Finance Customer Service and are happy to recommend it to our members.\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/blockquote\u003e\n\u003cp style=\"text-align: right;\"\u003eLanika Vella Desira, International Trade \u0026amp; Forfaiting Association\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e👤 Who This Certificate Is For\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eTrade finance customer service professionals\u003c\/li\u003e\n\u003cli\u003eTrade operations and document checking support staff\u003c\/li\u003e\n\u003cli\u003eCorporate banking and relationship support teams\u003c\/li\u003e\n\u003cli\u003eBank staff moving into trade finance roles\u003c\/li\u003e\n\u003cli\u003eImport-export staff who deal with banks and trade finance providers\u003c\/li\u003e\n\u003cli\u003eCompliance, risk, or operations staff who need stronger customer-facing awareness\u003c\/li\u003e\n\u003cli\u003eProfessionals who support customers using letters of credit, collections, guarantees, and other trade finance products\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e📦 What’s Included\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eFull access to all 36 units in a structured learning path\u003c\/li\u003e\n\u003cli\u003eApprox. 80 hours of CPD-accredited training\u003c\/li\u003e\n\u003cli\u003eSelf-paced online format, start anytime\u003c\/li\u003e\n\u003cli\u003eCustomer service skills adapted to trade finance and international banking\u003c\/li\u003e\n\u003cli\u003ePractical trade finance knowledge explained in clear, accessible language\u003c\/li\u003e\n\u003cli\u003eCertificate of Completion, printable and shareable\u003c\/li\u003e\n\u003cli\u003eAccess for 24 months\u003c\/li\u003e\n\u003cli\u003eTechnical support if needed\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003cp\u003e✔️ CPD Certified | 🕒 Approx. 80 Hours | 🎓 Printable Certificate\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e🔐 Enroll Now\u003c\/h3\u003e\n\u003cp\u003eClick \u003cstrong\u003eAdd to Cart\u003c\/strong\u003e to begin your journey toward becoming a skilled and confident trade finance customer service professional. This certificate helps you build the communication, technical, compliance, and service skills needed to support customers effectively in one of the most important areas of international banking.\u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-trade-finance-academy\"\u003eeBSI Trade Finance Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/trade-finance-operations\"\u003eTrade Finance Operations\u003c\/a\u003e \u0026gt; Certificate in Trade Finance Customer Service\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/trade-finance-operations\"\u003eTrade Finance Operations\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-trade-finance-academy\"\u003eeBSI Trade Finance Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/trade-finance-documentation-for-customer-service-teams\"\u003eTrade Finance Documentation for Customer Service Teams\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/incoterms%C2%AE-2020-and-trade-finance-communication\"\u003eTrade Finance Communication and the Incoterms® 2020 Rules\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":57747264864604,"sku":"CTFCS","price":600.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Cert-Trade-Finance-Cust-Serv.png?v=1780068836"},{"product_id":"certificate-in-collections-and-overdue-account-management","title":"Certificate in Debt Collection and Overdue Account Management","description":"\u003cp\u003e\u003cstrong\u003ePractical online training for SMEs that need better credit control, stronger collections processes and more confident customer follow-up.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLate payments can place serious pressure on small and medium-sized businesses. Even when sales are strong, poor collections can create cash flow problems, increase administrative work and make it harder to pay suppliers, staff and operating costs on time.\u003c\/p\u003e\n\u003cp\u003eThe \u003cstrong\u003eCertificate in Debt Collection and Credit Management\u003c\/strong\u003e is designed to help SME owners, finance staff, accounts receivable teams, customer service staff and operational managers handle overdue accounts in a professional, ethical and structured way.\u003c\/p\u003e\n\u003cp\u003eThis programme gives learners a practical foundation in debt collection, credit risk, customer communication, negotiation, documentation, reporting and account follow-up. It is suitable for learners with little or no previous experience in collections, as well as staff who already follow up overdue invoices but need a more consistent approach.\u003c\/p\u003e\n\u003ch3\u003eWho Should Take This Course?\u003c\/h3\u003e\n\u003cp\u003eThis certificate is suitable for:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSME owners and managers\u003c\/li\u003e\n\u003cli\u003eAccounts receivable staff\u003c\/li\u003e\n\u003cli\u003eCredit control officers\u003c\/li\u003e\n\u003cli\u003eFinance administrators\u003c\/li\u003e\n\u003cli\u003eCustomer service staff involved in payment follow-up\u003c\/li\u003e\n\u003cli\u003eSales support and account management staff\u003c\/li\u003e\n\u003cli\u003eOperations staff who deal with customer invoices or disputes\u003c\/li\u003e\n\u003cli\u003eSupervisors responsible for overdue account management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhat You Will Learn\u003c\/h3\u003e\n\u003cp\u003eBy completing this certificate, learners will develop the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand the purpose of debt collection and credit management in an SME environment\u003c\/li\u003e\n\u003cli\u003eRecognise how overdue accounts affect cash flow and financial stability\u003c\/li\u003e\n\u003cli\u003eApply structured collection strategies and follow-up processes\u003c\/li\u003e\n\u003cli\u003eCommunicate professionally with customers about overdue payments\u003c\/li\u003e\n\u003cli\u003eHandle difficult customers, disputes and payment delays\u003c\/li\u003e\n\u003cli\u003eNegotiate payment arrangements and follow-up commitments\u003c\/li\u003e\n\u003cli\u003eMaintain accurate records of collection activity\u003c\/li\u003e\n\u003cli\u003eUse reports, Excel and CRM concepts to support credit control\u003c\/li\u003e\n\u003cli\u003eUnderstand ethical, contractual and practical issues in debt recovery\u003c\/li\u003e\n\u003cli\u003eApply collections best practice through practical business case studies\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eProgramme Structure\u003c\/h3\u003e\n\u003cp\u003eThe certificate is organised into \u003cstrong\u003e10 practical modules\u003c\/strong\u003e made up of \u003cstrong\u003e25 course units\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch4\u003eModule 1: Introduction to Debt Collection\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to Collections\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eModule 2: Credit Management Fundamentals\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eCredit Risk Management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eModule 3: Communication Skills for Debt Collection\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eBusiness Writing\u003c\/li\u003e\n\u003cli\u003eCommunication Skills\u003c\/li\u003e\n\u003cli\u003eHandling a Difficult Customer\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eModule 4: Collection Strategies and Techniques\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eIntermediate Collections\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eModule 5: Legal and Ethical Considerations\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eBusiness Ethics\u003c\/li\u003e\n\u003cli\u003eEthics: Code of Conduct\u003c\/li\u003e\n\u003cli\u003eTelephone Etiquette\u003c\/li\u003e\n\u003cli\u003eManaging Pressure and Maintaining Balance\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eModule 6: Negotiation and Payment Arrangements\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eConflict Resolution\u003c\/li\u003e\n\u003cli\u003eInternational Contracts\u003c\/li\u003e\n\u003cli\u003eBasic Negotiation Skills\u003c\/li\u003e\n\u003cli\u003eNegotiating Skills\u003c\/li\u003e\n\u003cli\u003eNegotiation Communication Skills\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eModule 7: Documentation and Reporting\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eArchiving and Records Management\u003c\/li\u003e\n\u003cli\u003eCreating Reports in Excel\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eModule 8: Technology in Debt Collection\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eCRM: An Introduction to Customer Relationship Management\u003c\/li\u003e\n\u003cli\u003eCustomer Relationship Management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eModule 9: Practical Shipping and Freight Case Studies\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eExport Documentation\u003c\/li\u003e\n\u003cli\u003eInternational Transport and Logistics\u003c\/li\u003e\n\u003cli\u003eInternational Modes of Transport\u003c\/li\u003e\n\u003cli\u003eMarine Transport\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis module provides practical examples from international trade, shipping and freight. It is especially useful for SMEs involved in importing, exporting, logistics, distribution, international services or business-to-business trade. Learners from other sectors can still use this module as a practical case-study section on documentation, contracts, service delivery and payment disputes.\u003c\/p\u003e\n\u003ch4\u003eModule 10: Managing Delinquent Accounts\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eCorrective Action\u003c\/li\u003e\n\u003cli\u003eTypes of Business Communication\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy This Certificate Matters for SMEs\u003c\/h3\u003e\n\u003cp\u003eMany SMEs lose time, cash flow and customer goodwill because there is no clear process for dealing with overdue accounts. Staff may delay follow-up, use inconsistent messages, fail to record promises to pay or escalate accounts too late.\u003c\/p\u003e\n\u003cp\u003eThis certificate helps SMEs create a more professional and consistent approach to collections. Learners are shown how to follow up overdue invoices clearly, identify the reason for non-payment, handle difficult conversations, document actions and escalate cases appropriately.\u003c\/p\u003e\n\u003ch3\u003ePractical and Professional Approach\u003c\/h3\u003e\n\u003cp\u003eThis programme does not promote aggressive debt recovery. It focuses on respectful, structured and ethical collections practice. The aim is to help businesses recover overdue payments while maintaining customer relationships wherever possible.\u003c\/p\u003e\n\u003cp\u003eLearners will study practical topics such as reminder communication, customer disputes, negotiation, documentation, CRM records, Excel reporting and account follow-up. The programme also includes business ethics, telephone etiquette and managing pressure, helping staff handle difficult collection situations with confidence and professionalism.\u003c\/p\u003e\n\u003ch3\u003eCourse Delivery\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e Online self-paced learning.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAccess:\u003c\/strong\u003e 2 years access.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDuration:\u003c\/strong\u003e Approx. 3 - 6 months.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAssessment:\u003c\/strong\u003e Online assessments and knowledge checks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCertificate:\u003c\/strong\u003e eBSI Certificate of Completion.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eStart Date:\u003c\/strong\u003e Start anytime after enrolment.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAssessment and Certification\u003c\/h3\u003e\n\u003cp\u003eLearners complete the course units and assessments included in the programme. Successful learners receive an \u003cstrong\u003eeBSI Certificate in Debt Collection and Credit Management\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch3\u003eImportant Note\u003c\/h3\u003e\n\u003cp\u003eThis programme provides general business training in debt collection, credit management, communication and account follow-up. It does not provide country-specific legal advice. Debt collection laws, limitation periods, enforcement rules and data protection requirements vary by country. Learners should follow their organisation’s policies and seek appropriate legal advice where required.\u003c\/p\u003e\n\u003ch3\u003eEnrol Today\u003c\/h3\u003e\n\u003cp\u003eBuild a more confident, professional and structured approach to credit control and overdue account management in your business.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEnrol now in the Certificate in Debt Collection and Credit Management.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/administrative-skills\"\u003eAdministrative Skills\u003c\/a\u003e \u0026gt; Certificate in Debt Collection and Overdue Account Management\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/administrative-skills\"\u003eAdministrative Skills\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/trade-credit-risk-management\"\u003eTrade Credit Risk Management\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/credit-risk-management\"\u003eCredit Risk Management\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI SME Academy","offers":[{"title":"Default Title","offer_id":58638183924060,"sku":null,"price":300.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Cover_certificate_in_Debt_Collection_and_Overdue_Accounts_Management.png?v=1786660749"},{"product_id":"the-incoterms-2020-collection","title":"eBSI Training Collection on the Incoterms® 2020 Rules","description":"\u003c!-- ebsi-sales-wrapper --\u003e\u003cdiv class=\"ebsi-sales-wrapper\"\u003e\n\u003cp\u003e\u003cstrong\u003eDevelop practical knowledge and confidence in eBSI Training Collection on the Incoterms® 2020 Rules.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eMaster International Delivery Rules from Every Angle: Protect Margins, Eliminate Freight Disputes, and Secure Trade Finance.\u003c\/p\u003e\n\u003ch3\u003eWhy this course matters\u003c\/h3\u003e\n\u003cp\u003eThis course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.\u003c\/p\u003e\n\u003ch3\u003eWhat you will gain\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eBuild a clearer practical understanding of the key concepts and terminology in eBSI Training Collection on the Incoterms® 2020 Rules.\u003c\/li\u003e\n\u003cli\u003eRecognise how the topic affects real international trade, finance or risk decisions.\u003c\/li\u003e\n\u003cli\u003eApply the course principles more confidently in relevant business situations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho is this course for?\u003c\/h3\u003e\n\u003cp\u003eThis course is suitable for exporters, importers, logistics and supply-chain professionals, SME owners and international trade practitioners.\u003c\/p\u003e\n\u003ch3\u003eCourse at a glance\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e self-paced online learning.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional development:\u003c\/strong\u003e CPD course.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch2\u003e\u003cspan dir=\"auto\"\u003eThe Complete Role-Tailored Training Suite for Global Trade, Logistics, Finance, and Procurement Teams\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv dir=\"auto\"\u003e\n\u003cp\u003e\u003cstrong\u003eMaster International Delivery Rules from Every Angle: Protect Margins, Eliminate Freight Disputes, and Secure Trade Finance.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eStop relying on generic logistics advice. The \u003cstrong\u003eeBSI Training Collection on the Incoterms® 2020 Rules\u003c\/strong\u003e combines five role-specific, interactive courses designed to give sales leaders, importers, trade finance specialists, freight forwarders, and compliance teams exact operational mastery within their daily workflows.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003e\u003cstrong\u003eExecutive Overview\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp\u003eMisinterpreting Incoterms® rules costs global businesses millions each year in unexpected terminal charges, rejected bank presentations, foreign tax penalties, and uninsured transit losses\u003csup\u003e[1]\u003c\/sup\u003e.\u003c\/p\u003e\n\u003cp\u003eMost trade courses treat Incoterms® as a one-size-fits-all list of shipping definitions. The \u003cstrong\u003eeBSI Training Collection on the Incoterms® 2020 Rules\u003c\/strong\u003e takes a revolutionary, role-tailored approach. By breaking down the \u003cstrong\u003e11 global trade rules\u003c\/strong\u003e through the specific functional lenses of \u003cstrong\u003eSales, Procurement, Banking, and Logistics\u003c\/strong\u003e, this complete 5-course suite bridges the gap between commercial sales contracts, transport execution, and trade finance rules\u003csup\u003e[4]\u003c\/sup\u003e.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003e\u003cstrong\u003eWhat’s Included in the 5-Course Bundle\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch3\u003e\u003cstrong\u003e1. Practical Training on the Incoterms® 2020 Rules\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTarget Audience:\u003c\/strong\u003e Cross-functional Trade Teams, Compliance Managers, Legal Counsel, and Global Logistics Leaders.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCourse Overview:\u003c\/strong\u003e A complete 10-chapter, 100-screen interactive foundation covering the fundamental structure and legal mechanics of all 11 Incoterms® 2020 rules\u003csup\u003e[5]\u003c\/sup\u003e\u003csup\u003e[8]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eKey Learning Modules:\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCore Mechanics:\u003c\/strong\u003e Task division, physical risk transfer points, and centralized cost allocations under Articles A9\/B9\u003csup\u003e[5]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMultimodal vs. Maritime Scope:\u003c\/strong\u003e Preventing container misuse errors by separating the 7 Multimodal rules from the 4 Sea\/Inland Waterway rules\u003csup\u003e[11]\u003c\/sup\u003e\u003csup\u003e[12]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e2020 Rule Updates:\u003c\/strong\u003e Practical execution of DPU (replacing DAT), differentiated CIP\/CIF insurance rules, and own-transport provisions\u003csup\u003e[13]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRegulatory \u0026amp; Legal Framework:\u003c\/strong\u003e Customs clearance duties (A7\/B7), mandatory security screening, and contract incorporation standards\u003csup\u003e[16]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003e2. The Export Sales Perspective on the Incoterms® 2020 Rules\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTarget Audience:\u003c\/strong\u003e Export Sales Directors, Regional Commercial Managers, B2B Account Executives, and Commercial Officers.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCourse Overview:\u003c\/strong\u003e Transforms technical delivery terms into strategic commercial tools to protect profit margins, enhance market price competitiveness, and close foreign deals\u003csup\u003e[19]\u003c\/sup\u003e\u003csup\u003e[20]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eKey Learning Modules:\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe EXW Trap vs. FCA Standard:\u003c\/strong\u003e Deconstructing why EXW creates severe export tax\/VAT audit exposure and origin loading liabilities, and how to pitch FCA to foreign buyers\u003csup\u003e[1]\u003c\/sup\u003e\u003csup\u003e[2]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExport Pricing Architecture:\u003c\/strong\u003e Master the Export Price Pyramid—calculating exact pricing formulas from EXW base up to DDP landed price\u003csup\u003e[21]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLeveraging C-Terms \u0026amp; D-Terms:\u003c\/strong\u003e Capturing freight margins with CPT\/CIP and building turnkey customer experiences with DAP\/DPU while avoiding DDP foreign tax traps\u003csup\u003e[22]\u003c\/sup\u003e\u003csup\u003e[23]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePayment \u0026amp; Contract Alignment:\u003c\/strong\u003e Securing on-board bill of lading notations under FCA (Article A6\/B6) and aligning delivery terms with Letter of Credit triggers\u003csup\u003e[1]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003e3. The Importer's Perspective on the Incoterms® 2020 Rules\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTarget Audience:\u003c\/strong\u003e Procurement Managers, Global Sourcing Directors, Import Supply Chain Leaders, and Buyers.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCourse Overview:\u003c\/strong\u003e Shifts the narrative to buyer-controlled logistics, supply chain resilience, total cost of ownership (TCO), and destination risk management\u003csup\u003e[7]\u003c\/sup\u003e\u003csup\u003e[25]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eKey Learning Modules:\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eBuyer-Controlled Logistics:\u003c\/strong\u003e Transitioning from supplier-managed freight (C-terms\/D-terms) to buyer-controlled terms (FCA\/FOB) to gain routing control and visibility\u003csup\u003e[7]\u003c\/sup\u003e\u003csup\u003e[26]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTotal Landed Cost Modeling:\u003c\/strong\u003e Uncovering supplier profit markups hidden inside C\/D term quotes and conducting line-item freight audits\u003csup\u003e[25]\u003c\/sup\u003e\u003csup\u003e[27]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCustoms Valuation \u0026amp; Tax Optimization:\u003c\/strong\u003e Calculating dutiable transaction values, legally deducting post-importation freight, and managing Importer of Record liabilities\u003csup\u003e[28]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDestination Cost \u0026amp; Damage Control:\u003c\/strong\u003e Preventing destination Terminal Handling Charge (THC) double-billing and managing offloading risks under DAP vs. DPU\u003csup\u003e[27]\u003c\/sup\u003e\u003csup\u003e[29]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003e4. The Trade Finance Perspective on the Incoterms® 2020 Rules\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTarget Audience:\u003c\/strong\u003e Letter of Credit Examiners, Document Checkers, Trade Operations Officers, Credit Risk Managers, and Structured Finance Teams.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCourse Overview:\u003c\/strong\u003e Bridges commercial delivery terms with international banking standards, including UCP 600, ISBP 821, URC 522, and SWIFT MT700 formatting\u003csup\u003e[30]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eKey Learning Modules:\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Autonomy Principle \u0026amp; Document Alignment:\u003c\/strong\u003e Aligning commercial invoice terms with banking document examination rules under UCP 600 Article 4\u003csup\u003e[30]\u003c\/sup\u003e\u003csup\u003e[31]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTransport Document Examination:\u003c\/strong\u003e Verifying Multimodal Transport Documents (Art 19), Bills of Lading (Art 20), Air Waybills (Art 22), and \"Freight Prepaid\/Collect\" notations\u003csup\u003e[33]\u003c\/sup\u003e\u003csup\u003e[34]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFCA On-Board Notation Mechanics:\u003c\/strong\u003e Executing Article A6\/B6 instructions to obtain bank-compliant on-board bills for containerized FCA sales\u003csup\u003e[24]\u003c\/sup\u003e\u003csup\u003e[35]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUCP 600 Article 28 Insurance Verification:\u003c\/strong\u003e Auditing insurance certificates under CIP (Institute Cargo Clauses A - All Risks) vs. CIF (Clause C - Minimum) for 110% contract value\u003csup\u003e[36]\u003c\/sup\u003e\u003csup\u003e[37]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003e5. The Freight \u0026amp; Logistics Perspective on the Incoterms® 2020 Rules\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTarget Audience:\u003c\/strong\u003e Freight Forwarders, NVOCCs, Ocean\/Air Carrier Operations, Customs Brokers, and 3PL Providers.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCourse Overview:\u003c\/strong\u003e Designed strictly for the physical execution layer—managing transport contracts, carrier liability, House\/Master Bills of Lading, and demurrage\u003csup\u003e[6]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eKey Learning Modules:\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Execution Layer \u0026amp; Dual-Contract Gap:\u003c\/strong\u003e Navigating the forwarder's legal standing between the sales contract and the contract of carriage under FIATA rules\u003csup\u003e[40]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBill of Lading \u0026amp; Waybill Mechanics:\u003c\/strong\u003e Managing Shipper\/Consignee mappings, Telex Release protocols, and issuing FIATA Forwarders Certificates of Receipt (FCR)\u003csup\u003e[38]\u003c\/sup\u003e\u003csup\u003e[41]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCarrier Liability \u0026amp; Cargo Claims:\u003c\/strong\u003e Determining \"Title to Sue\" based on Incoterms® risk transfer points across Hague-Visby, COGSA, CMR, and Montreal Conventions\u003csup\u003e[39]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOperational Compliance \u0026amp; Demurrage:\u003c\/strong\u003e SOLAS Verified Gross Mass (VGM) shipper allocations, terminal container risk gaps, and demurrage dispute resolution\u003csup\u003e[39]\u003c\/sup\u003e\u003csup\u003e[41]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch2\u003e\u003cstrong\u003eWhy Choose This eBSI Training Collection?\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Enterprise Alignment:\u003c\/strong\u003e Connects Sales, Sourcing, Banking, and Freight Execution into a unified standard operating procedure\u003csup\u003e[4]\u003c\/sup\u003e\u003csup\u003e[42]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInteractive SCORM-Compliant Modules:\u003c\/strong\u003e Features self-assessment checkpoints, decision flowcharts, real-world scenario simulations, and case studies\u003csup\u003e[43]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePractical Toolkits Included:\u003c\/strong\u003e Gain immediate access to model contract clauses, pricing calculation templates, customs audit checklists, and SWIFT MT700 field mapping guides\u003csup\u003e[21]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eeBSI Certificates of Completion:\u003c\/strong\u003e Equips learners to pass formal certification exams and demonstrate practical trade readiness\u003csup\u003e[50]\u003c\/sup\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eGet Full Bundle Access Today\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eTransform Incoterms® 2020 from a compliance headache into a competitive advantage.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eENROLL NOW — GET INSTANT ACCESS TO ALL 5 COURSES\u003c\/strong\u003e \u003c\/p\u003e\n\u003c\/div\u003e\u003chr\u003e\u003cp\u003e\u003cstrong\u003eTrademark and independence notice:\u003c\/strong\u003e Incoterms® is a trademark of the International Chamber of Commerce (ICC). The Incoterms® Rules are protected by ICC copyright. This course is independently developed and published by the electronic Business School of Ireland (eBSI) and is not published, approved, endorsed, sponsored or certified by ICC. Learners should consult the official ICC publication of the Incoterms® 2020 Rules for the authoritative text.\u003c\/p\u003e\n\u003c!-- ebsi-cross-sell --\u003e\u003cdiv class=\"ebsi-cross-sell\"\u003e\n\u003ch3\u003eContinue your learning\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003ePart of this learning pathway:\u003c\/strong\u003e \u003ca href=\"\/collections\/international-trade-practice\"\u003eInternational Trade Practice\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eLearners also take:\u003c\/strong\u003e \u003ca href=\"\/products\/incoterms%C2%AE-2020-for-importers\"\u003eThe Importer's Perspective on the Incoterms® 2020 Rules\u003c\/a\u003e  |  \u003ca href=\"\/products\/incoterms%C2%AE-2020-for-export-sales\"\u003eThe Export Sales Perspective on the Incoterms® 2020 Rules\u003c\/a\u003e  |  \u003ca href=\"\/products\/incoterms%C2%AE-2020-for-freight-logistics-and-shipping-industry\"\u003eThe Freight \u0026amp; Logistics Perspective on the Incoterms® 2020 Rules\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/international-trade-practice\"\u003eInternational Trade Practice\u003c\/a\u003e \u0026gt; eBSI Training Collection on the Incoterms® 2020 Rules\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/international-trade-practice\"\u003eInternational Trade Practice\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-export-academy-1\"\u003eeBSI Export Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\u003ch3\u003eRelated CPD Courses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/incoterms-2020-in-practice\"\u003ePractical Training on the Incoterms® 2020 Rules\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/incoterms%C2%AE-2020-for-export-sales\"\u003eThe Export Sales Perspective on the Incoterms® 2020 Rules\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/incoterms%C2%AE-2020-for-importers\"\u003eThe Importer's Perspective on the Incoterms® 2020 Rules\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":59257015206236,"sku":null,"price":150.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Incoterms2020_Bundle.png?v=1790276545"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/collections\/Certs-dips-cat.jpg?v=1793263021","url":"https:\/\/www.ebsiamericas.com\/collections\/certificate-programs.oembed","provider":"eBSI Export Academy","version":"1.0","type":"link"}