CPD Course

Workplace Politics: Social and Emotional Competencies

Develop practical knowledge and confidence in Workplace Politics: Social and Emotional Competencies. Workplace politics encompasses the power and authority processes and behaviors that are at work in a particular workplace. It is how the links between people in the workplace work. There are workplace politics at play in every organization.
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$44.00

Course Description

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Develop practical knowledge and confidence in Workplace Politics: Social and Emotional Competencies.

Workplace politics encompasses the power and authority processes and behaviors that are at work in a particular workplace. It is how the links between people in the workplace work. There are workplace politics at play in every organization.

Why this course matters

This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.

What you will gain

  • Understand the core principles and practical approaches covered in Workplace Politics: Social and Emotional Competencies.
  • Recognise situations where those approaches can improve workplace decisions or performance.
  • Apply the course ideas more confidently in day-to-day professional situations.

Who is this course for?

This course is suitable for managers, supervisors, team leaders, SME owners and professionals preparing for greater leadership responsibility.

Course at a glance

  • Study time: approximately 2 hours.
  • Format: self-paced online learning.
  • Professional development: CPD course.

Workplace politics encompasses the power and authority processes and behaviors that are at work in a particular workplace. It is how the links between people in the workplace work. There are workplace politics at play in every organization.

After you complete this course, you will be able to:

  • Understand what Workplace Politics is and why it is not always bad.
  • Distinguish between formal and informal workplace hierarchies.
  • Use practical steps to negate the influence of rumors.
  • Define Social and Emotional Intelligence and understand their importance in navigating workplace politics.
  • Understand the importance of Self-Awareness in dealing with workplace politics and think about your own strengths and abilities.
  • Understand the role of Self-Management in the workplace and learn to improve self-management through reflection
  • Understand the roles of Empathy, Organizational and Service Awareness in the workplace and social awareness skill development.
  • Identify good relationship skills.
  • See the importance of responsible decision making and identify decision traps that should be avoided.
  • Create your own Workplace Philosophy Statement.

                                                                                      Course Topics:

                                                                                      Session One: Course Overview

                                                                                      • Learning Objectives 

                                                                                      Session 2: What is Workplace Politics?

                                                                                      • Workplace Politics
                                                                                      • Formal Versus Informal Hierarchy
                                                                                      • What to Do About Rumors 

                                                                                      Session 3: Lessons from Social and Emotional Intelligence

                                                                                      • History of Social and Emotional Intelligence
                                                                                      • Defining Social and Emotional Intelligence

                                                                                      Session 4: Self-Awareness

                                                                                      • Understanding Self-Awareness

                                                                                       Session 5: Self-Management

                                                                                      • Understanding Self-Management
                                                                                      • Improving Self-Management through Reflection
                                                                                      • Reflective Diary

                                                                                       Session 6: Social Awareness

                                                                                      • Empathy, Organizational and Service Awareness
                                                                                      • Empathy
                                                                                      • Organizational Awareness
                                                                                      • Service Awareness

                                                                                       Session 7: Good Relationship Skills

                                                                                      • Identifying Relationship Skills
                                                                                      • N’Derial III, Part One
                                                                                      • N’Derial III, Part Two
                                                                                      • Individual Action Steps
                                                                                      • Reflection

                                                                                       Session 8: Responsible Decision Making

                                                                                      • Decision Making
                                                                                      • Decision-Making Traps
                                                                                      • Decision Wheel
                                                                                      • Decision Wheel Method

                                                                                       Session 9: Creating Your Workplace Philosophy

                                                                                      • Philosophy Statement

                                                                                                                                                                                                        Continue your learning

                                                                                                                                                                                                        Part of this learning pathway: Management & Leadership


                                                                                                                                                                                                        Course pathway: eBSI SME Academy > Management & Leadership > Workplace Politics: Social and Emotional Competencies

                                                                                                                                                                                                        Explore more Management & Leadership training or return to the eBSI SME Academy.

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                                                                                                                                                                                                        Does the course include a certificate?

                                                                                                                                                                                                        The course assessment leads to a downloadable digital PDF CPD Certificate of Completion. See the course description for the CPD credits awarded.

                                                                                                                                                                                                        What is CPD?

                                                                                                                                                                                                        CPD stands for Continuing Professional Development. It is the ongoing learning that helps you maintain and develop the knowledge and skills you use in your work. Courses, workshops and other learning activities can contribute to your CPD record.

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