{"product_id":"branch-managers-sales-skills","title":"Branch Managers Sales Skills","description":"\u003cdiv class=\"ebsi-team-licence-note\"\u003e\u003cp\u003e\u003cstrong\u003eBuying for a team?\u003c\/strong\u003e\u003cbr\u003eChoose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.\u003c\/p\u003e\u003c\/div\u003e\n\u003c!-- ebsi-sales-wrapper --\u003e\u003cdiv class=\"ebsi-sales-wrapper\"\u003e\n\u003cp\u003e\u003cstrong\u003eDevelop practical knowledge and confidence in Branch Managers Sales Skills.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course will consider the sales skills necessary for branch managers. The learner will examine the sales compass, including identifying the need, building the relationship, advancing the sale, and more. After completing this program, the learner will be able to:\u003c\/p\u003e\n\u003ch3\u003eWhy this course matters\u003c\/h3\u003e\n\u003cp\u003eThis course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.\u003c\/p\u003e\n\u003ch3\u003eWhat you will gain\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand the core principles and practical approaches covered in Branch Managers Sales Skills.\u003c\/li\u003e\n\u003cli\u003eRecognise situations where those approaches can improve workplace decisions or performance.\u003c\/li\u003e\n\u003cli\u003eApply the course ideas more confidently in day-to-day professional situations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho is this course for?\u003c\/h3\u003e\n\u003cp\u003eThis course is suitable for managers, supervisors, team leaders, SME owners and professionals preparing for greater leadership responsibility.\u003c\/p\u003e\n\u003ch3\u003eCourse at a glance\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eStudy time:\u003c\/strong\u003e approximately 3 hours.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e self-paced online learning.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional development:\u003c\/strong\u003e CPD course.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eCourse Description\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eSeat Time: 2.75hrs - Desc:\u003c\/p\u003e\n\u003cp\u003eThis course will consider the sales skills necessary for branch managers. The learner will examine the sales compass, including identifying the need, building the relationship, advancing the sale, and more. After completing this program, the learner will be able to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIdentify the need, build the relationship, and advance the sale.\u003c\/li\u003e\n\u003cli\u003eCustomize solutions, propose values, and overcome objections.\u003c\/li\u003e\n\u003cli\u003eClose the sale and provide quality service.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cul style=\"padding: 0px; margin: 0px 0px 15px 20px; color: #686868; font-family: lora, Verdana, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u003c\/ul\u003e\n\u003ch5\u003e\u003cu\u003e\u003cstrong\u003eCourse Topics\u003c\/strong\u003e\u003c\/u\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eT1. Selling is a Service:\u003c\/strong\u003e This topic will discuss sales and the branch manager, with points about cross-selling and why cross-selling is necessary to making sales.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT2. Sales and the Branch Manager:\u003c\/strong\u003e This topic will describe the importance of sales to the financial institution, and will discuss the sales skills necessary for effective branch managers, such as keeping up-to-date on product information and maintaining a professional, selling environment.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT3. The Sales Compass:\u003c\/strong\u003e This topic will instruct the learner on the sales compass model, which describes the six-step process of selling products and services, including identifying the need, building the relationship, advancing the sale, and more.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT4. Identify the Need:\u003c\/strong\u003e This topic will familiarize the learner with identifying customer needs by seeing an opportunity for a sale and providing tips and techniques to cross-sell.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT5. Build the Relationship:\u003c\/strong\u003e This topic will stress the importance of relationships by familiarizing the learner with the qualities of professionalism, sincerity, competence, and others.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT6. Advance the Sale:\u003c\/strong\u003e This topic will provide the learner with strategies for advancing a sale, such as the funnel technique and educating the customer.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT7. Customize Solutions:\u003c\/strong\u003e This topic will stress the importance of customizing solutions for customers by providing the learner with a process to follow, which includes restating the need, relating solutions to needs, and presenting solutions.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT8. Value Proposition:\u003c\/strong\u003e This topic will introduce the learner to value propositions, and will discuss how to create and develop them, and the benefits of using them.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT9. Overcome Objections:\u003c\/strong\u003e This topic will familiarize the learner with handling objections through the use of the sales equation and by knowing the five categories of objections.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT10. Close the Sale:\u003c\/strong\u003e This topic will provide the learner with strategies for closing the sale, included in which are not overselling, knowing when to be silent, and ensuring a smooth close.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT11. Quality Service:\u003c\/strong\u003e This topic will explain how the guiding force of the sales process is exceptional service, and will instruct the learner on ways to continue with exceptional service, such as following up with a phone call, confirming satisfaction, and making oneself accessible.\u003c\/p\u003e\n\u003c!-- ebsi-cross-sell --\u003e\u003cdiv class=\"ebsi-cross-sell\"\u003e\n\u003ch3\u003eContinue your learning\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003ePart of this learning pathway:\u003c\/strong\u003e \u003ca href=\"\/collections\/bankers-academy-banking-financial\"\u003eBanking \u0026amp; Finance\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eLearners also take:\u003c\/strong\u003e \u003ca href=\"\/products\/branch-managers-are-sales-leaders\"\u003eBranch Managers Are Sales Leaders\u003c\/a\u003e  |  \u003ca href=\"\/products\/communication-for-branch-managers\"\u003eCommunication for Branch Managers\u003c\/a\u003e  |  \u003ca href=\"\/products\/branch-managers-and-business-development\"\u003eBranch Managers and Business Development\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-banking-academy\"\u003eeBSI Banking Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/bankers-academy-banking-financial\"\u003eBanking \u0026amp; Finance\u003c\/a\u003e \u0026gt; Branch Managers Sales Skills\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/bankers-academy-banking-financial\"\u003eBanking \u0026amp; Finance\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-banking-academy\"\u003eeBSI Banking Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Bankers Academy","offers":[{"title":"Individual Licence (EUR 60)","offer_id":40892500672690,"sku":"BA-183","price":66.0,"currency_code":"USD","in_stock":true},{"title":"5 Licences (EUR 50 each)","offer_id":59260504441180,"sku":null,"price":275.0,"currency_code":"USD","in_stock":true},{"title":"10 Licences (EUR 40 each)","offer_id":59260504473948,"sku":null,"price":440.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/products\/BA-183BranchManagersSalesSkillsCOVER.png?v=1633304823","url":"https:\/\/www.ebsiamericas.com\/products\/branch-managers-sales-skills","provider":"eBSI Export Academy","version":"1.0","type":"link"}