{"product_id":"communications-fundamentals","title":"Communications Fundamentals","description":"\u003cdiv class=\"ebsi-team-licence-note\"\u003e\u003cp\u003e\u003cstrong\u003eBuying for a team?\u003c\/strong\u003e\u003cbr\u003eChoose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.\u003c\/p\u003e\u003c\/div\u003e\n\u003c!-- ebsi-sales-wrapper --\u003e\u003cdiv class=\"ebsi-sales-wrapper\"\u003e\n\u003cp\u003e\u003cstrong\u003eDevelop practical knowledge and confidence in Communications Fundamentals.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDuration: 2 hours Format: Self-paced, online Access: Instant digital access upon purchase\u003c\/p\u003e\n\u003ch3\u003eWhy this course matters\u003c\/h3\u003e\n\u003cp\u003eThis course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.\u003c\/p\u003e\n\u003ch3\u003eWhat you will gain\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand the core principles and practical approaches covered in Communications Fundamentals.\u003c\/li\u003e\n\u003cli\u003eRecognise situations where those approaches can improve workplace decisions or performance.\u003c\/li\u003e\n\u003cli\u003eApply the course ideas more confidently in day-to-day professional situations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho is this course for?\u003c\/h3\u003e\n\u003cp\u003eThis course is suitable for business professionals, administrators, managers and learners who want practical workplace skills they can apply immediately.\u003c\/p\u003e\n\u003ch3\u003eCourse at a glance\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eStudy time:\u003c\/strong\u003e approximately 2 hours.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e self-paced online learning.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional development:\u003c\/strong\u003e CPD course.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 2 hours\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFormat:\u003c\/strong\u003e Self-paced, online\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eAccess:\u003c\/strong\u003e Instant digital access upon purchase\u003c\/p\u003e\n\u003ch4 data-mce-fragment=\"1\"\u003eCourse Description\u003c\/h4\u003e\n\u003cp data-mce-fragment=\"1\"\u003eUnlock your potential in professional and personal settings with our \"Communications Fundamentals\" online course. In just two hours, this comprehensive, self-paced program will guide you through the essential aspects of effective communication. You’ll learn how to articulate and exchange information clearly and persuasively, across various mediums, and understand the common pitfalls that can lead to communication breakdowns.\u003c\/p\u003e\n\u003ch4 data-mce-fragment=\"1\"\u003eWhat You Will Learn:\u003c\/h4\u003e\n\u003col data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhat Is Communication?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003eUnderstand the definition of communication and explore its key components: the sender, the message, and the receiver. Learn how communication operates as a process and why it’s fundamental to success in both personal and professional interactions.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhy Does Communication Fail?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003eIdentify common reasons behind communication failures. Discover how misinterpretations or the wrong choice of communication medium can lead to poor outcomes and how to avoid these pitfalls.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhy Communication Skills Matter to Your Professional Success\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003eExplore the impact of effective communication on professional success. Learn how it enhances teamwork, resolves conflicts, builds trust with clients, and improves management and leadership capabilities.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eHow to Use Verbal, Nonverbal, and Written Communication\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003eDive into the specifics of different types of communication including verbal, nonverbal, and written. Learn the nuances of each type and how to choose the right one for different situations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eChoosing the Right Communication Medium\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003eMaster the art of selecting the appropriate medium for your messages based on the context, content, and urgency of the situation to enhance clarity and understanding.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eHow to Remove Five Common Communication Barriers\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003eLearn about the five most common barriers to effective communication and practical strategies to overcome them, ensuring your message is understood as intended.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch4 data-mce-fragment=\"1\"\u003eCourse Benefits:\u003c\/h4\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eEnhance Your Professional Image:\u003c\/strong\u003e Effective communication is often cited as the key to professional success. By mastering this skill, you can stand out in the workplace and advance your career.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eImprove Relationships:\u003c\/strong\u003e Gain the tools to communicate more effectively with colleagues, clients, and superiors, fostering better relationships.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eIncrease Efficiency:\u003c\/strong\u003e Reduce misunderstandings and increase productivity by conveying your messages clearly and effectively the first time.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eBuild Confidence:\u003c\/strong\u003e Confidence grows with your ability to express yourself clearly and understand others accurately, empowering you in all aspects of your life.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 data-mce-fragment=\"1\"\u003eWho Will Benefit:\u003c\/h4\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eProfessionals looking to enhance their career prospects.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eTeam leaders and managers aiming to improve team dynamics and performance.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eIndividuals seeking to improve their personal relationships through better communication.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustomer service representatives and sales personnel looking to build better rapport with clients.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eStudents and recent graduates preparing for the workforce.\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003eReady to transform how you communicate? Enroll now and start your journey to becoming a more effective communicator!\u003c\/p\u003e\n\u003c!-- ebsi-cross-sell --\u003e\u003cdiv class=\"ebsi-cross-sell\"\u003e\n\u003ch3\u003eContinue your learning\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003ePart of this learning pathway:\u003c\/strong\u003e \u003ca href=\"\/collections\/career-development\"\u003eCareer Development\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/career-development\"\u003eCareer Development\u003c\/a\u003e \u0026gt; Communications Fundamentals\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/career-development\"\u003eCareer Development\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Individual Licence (EUR 40)","offer_id":47987638370652,"sku":"SSLU178","price":44.0,"currency_code":"USD","in_stock":true},{"title":"5 Licences (EUR 35 each)","offer_id":59260661891420,"sku":null,"price":193.0,"currency_code":"USD","in_stock":true},{"title":"10 Licences (EUR 30 each)","offer_id":59260661924188,"sku":null,"price":330.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/SSLU178-CommsFundCOVER.png?v=1713063741","url":"https:\/\/www.ebsiamericas.com\/products\/communications-fundamentals","provider":"eBSI Export Academy","version":"1.0","type":"link"}