{"product_id":"consumer-lending-basics","title":"Consumer Lending Basics","description":"\u003cdiv class=\"ebsi-team-licence-note\"\u003e\u003cp\u003e\u003cstrong\u003eBuying for a team?\u003c\/strong\u003e\u003cbr\u003eChoose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.\u003c\/p\u003e\u003c\/div\u003e\n\u003c!-- ebsi-sales-wrapper --\u003e\u003cdiv class=\"ebsi-sales-wrapper\"\u003e\n\u003cp\u003e\u003cstrong\u003eDevelop practical knowledge and confidence in Consumer Lending Basics.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course will introduce the learner to the skills and standards necessary to be a successful consumer lender. This course will familiarize the learner with the various aspects of consumer lending, including the types of consumer loan applications, the 5 C’s of credit and the tools associated with them, credit bureaus and their reports, and how to communicate loan decisions, among many other aspects. After...\u003c\/p\u003e\n\u003ch3\u003eWhy this course matters\u003c\/h3\u003e\n\u003cp\u003eThis course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.\u003c\/p\u003e\n\u003ch3\u003eWhat you will gain\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eBuild a practical understanding of the key concepts covered in Consumer Lending Basics.\u003c\/li\u003e\n\u003cli\u003eRecognise where the topic applies in real workplace or business situations.\u003c\/li\u003e\n\u003cli\u003eApply the methods and good-practice approaches covered in the course with greater confidence.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho is this course for?\u003c\/h3\u003e\n\u003cp\u003eThis course is suitable for professionals, managers, business owners and learners who want practical knowledge they can apply in real workplace situations.\u003c\/p\u003e\n\u003ch3\u003eCourse at a glance\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eStudy time:\u003c\/strong\u003e approximately 3 hours.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e self-paced online learning.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional development:\u003c\/strong\u003e CPD course.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eCourse Description\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eSeat Time: 3.25hrs - Desc:\u003c\/p\u003e\n\u003cp\u003eThis course will introduce the learner to the skills and standards necessary to be a successful consumer lender. This course will familiarize the learner with the various aspects of consumer lending, including the types of consumer loan applications, the 5 C’s of credit and the tools associated with them, credit bureaus and their reports, and how to communicate loan decisions, among many other aspects. After completing this program the learner will understand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHow to handle information in a way that ensures confidentiality.\u003c\/li\u003e\n\u003cli\u003eHow credit scoring works.\u003c\/li\u003e\n\u003cli\u003eThe institution’s consumer lending culture.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cul style=\"padding: 0px; margin: 0px 0px 15px 20px; color: #686868; font-family: lora, Verdana, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u003c\/ul\u003e\n\u003ch5\u003e\u003cu\u003e\u003cstrong\u003eCourse Topics\u003c\/strong\u003e\u003c\/u\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eT1. What Is Consumer Lending?:\u003c\/strong\u003e This topic will explain consumer lending, and will detail the types of borrowers that a lender may come across and the difference between consumer and commercial loans.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT2. Types of Consumer Loans:\u003c\/strong\u003e This topic will detail the different types of loan products available to fulfill borrowers' needs, such as installment loans, lines of credit, single-payment loans, and more.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT3. Types of Applications:\u003c\/strong\u003e This topic will explain different types of applications that customers may use to apply for consumer credit, such as individual, joint, co-signer, and third-party pledger.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT4. The Bank's Consumer Lending Culture:\u003c\/strong\u003e This topic will introduce the learner to a financial institution's consumer lending culture, and will discuss products, the focus on customer needs, seamless process, and more.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT5. Consumer Lender Skills:\u003c\/strong\u003e This topic will discuss the skills necessary to succeed as a consumer lender, such as effective communication, attention to detail, sales ability, and more.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT6. Consumer Lender Standards:\u003c\/strong\u003e This topic will discuss the performance standards to which consumer lenders are held, such as professionalism, punctuality, customer service, and more.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT7. Handling Confidentiality:\u003c\/strong\u003e This topic will encourage the understanding of confidentiality as part of the professionalism of a commercial lender, with a focus on the security of customer and co-worker information.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT8. The Five C's of Credit:\u003c\/strong\u003e This topic will provide the learner with an overview of the details, better known as the \"5 C's\", to consider when making a credit decision: character, cash flow, capacity, collateral, and conditions.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT9. Establishing the Five C's:\u003c\/strong\u003e This topic will discuss the tools available to lenders when evaluating the borrower's 5 C's of Credit, such as credit bureaus and scoring, evaluations, and processes.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT10. Credit Bureaus:\u003c\/strong\u003e This topic will evaluate the purpose and usefulness of credit bureau agencies to lenders when considering a borrower's acceptability.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT11. Credit Bureau Reports:\u003c\/strong\u003e This topic will deliver further material concerning credit bureau reports and the appraisal of such information, which includes the borrower's credit history, balance information, and more.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT12. Credit Scoring:\u003c\/strong\u003e This topic will describe how credit scoring works and the two primary uses for credit scores: qualifying new applicants and managing existing borrowers.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT13. Lending Decisions:\u003c\/strong\u003e This topic will educate the learner on what lending decisions the financial institution may make, including approval, counteroffer, decline, or redecision.\u003c\/p\u003e\n\u003c!-- ebsi-cross-sell --\u003e\u003cdiv class=\"ebsi-cross-sell\"\u003e\n\u003ch3\u003eContinue your learning\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003ePart of this learning pathway:\u003c\/strong\u003e \u003ca href=\"\/collections\/bankers-academy-banking-financial\"\u003eBanking \u0026amp; Finance\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eLearners also take:\u003c\/strong\u003e \u003ca href=\"\/products\/commercial-lending-procedures\"\u003eCommercial Lending Basics\u003c\/a\u003e  |  \u003ca href=\"\/products\/consumer-lending-fraud\"\u003eConsumer Lending Fraud\u003c\/a\u003e  |  \u003ca href=\"\/products\/consumer-lending-procedures\"\u003eConsumer Lending Procedures\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-banking-academy\"\u003eeBSI Banking Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/bankers-academy-banking-financial\"\u003eBanking \u0026amp; Finance\u003c\/a\u003e \u0026gt; Consumer Lending Basics\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/bankers-academy-banking-financial\"\u003eBanking \u0026amp; Finance\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-banking-academy\"\u003eeBSI Banking Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Bankers Academy","offers":[{"title":"Individual Licence (EUR 60)","offer_id":40907989844146,"sku":"BA-193","price":66.0,"currency_code":"USD","in_stock":true},{"title":"5 Licences (EUR 50 each)","offer_id":59260505096540,"sku":null,"price":275.0,"currency_code":"USD","in_stock":true},{"title":"10 Licences (EUR 40 each)","offer_id":59260505129308,"sku":null,"price":440.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/products\/BA-193ConsumerLendingBasicsCOVER.png?v=1633308789","url":"https:\/\/www.ebsiamericas.com\/products\/consumer-lending-basics","provider":"eBSI Export Academy","version":"1.0","type":"link"}