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CPD Course
Consumer Lending Procedures
Develop practical knowledge and confidence in Consumer Lending Procedures. This course will introduce the learner to the extensive procedures involved in consumer lending. The learner will become familiar with application process and documentation, home equity loan documentation, and liens on collateral, in addition to many other aspects. After completing this program the learner will...
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Course Description
Buying for a team?
Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.
Develop practical knowledge and confidence in Consumer Lending Procedures.
This course will introduce the learner to the extensive procedures involved in consumer lending. The learner will become familiar with application process and documentation, home equity loan documentation, and liens on collateral, in addition to many other aspects. After completing this program the learner will understand:
Why this course matters
This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.
What you will gain
- Build a practical understanding of the key concepts covered in Consumer Lending Procedures.
- Recognise where the topic applies in real workplace or business situations.
- Apply the methods and good-practice approaches covered in the course with greater confidence.
Who is this course for?
This course is suitable for professionals, managers, business owners and learners who want practical knowledge they can apply in real workplace situations.
Course at a glance
- Study time: approximately 3 hours.
- Format: self-paced online learning.
- Professional development: CPD course.
Course Description
Seat Time: 2.5hrs - Desc:
This course will introduce the learner to the extensive procedures involved in consumer lending. The learner will become familiar with application process and documentation, home equity loan documentation, and liens on collateral, in addition to many other aspects. After completing this program the learner will understand:
- How to quote rates to customers.
- The pre-closing and closing processes.
- How to communicate loan decisions to customers.
Course Topics
T1. The Consumer Lending Process: This topic will offer an introduction to the consumer lending process, with an overview of origination, preliminary decision, processing, notifications, and more.
T2. Rates: This topic will discuss the necessity of quoting rates, including a definition of rates, rate sheets, and the process of quoting rates to customers.
T3. Consumer Loan Applications: This topic will describe the first steps in the consumer loan application process; steps include assessing the borrower's needs, taking the application, and providing all required disclosures.
T4. Loan Documentation: This topic will focus on explaining all of the documentation that is necessary in the consumer loan application process, which includes the application itself, along with disclosures to the borrower and documents from the borrower.
T5. Home Equity Loan Documentation: This topic will educate the learner on the various documents required for home equity loans, including property valuations, title search, releases, and more.
T6. Liens on Collateral: This topic will introduce the learner to the concept of "collateral", the two processes required to secure collateral, and examples, exceptions, and procedures for liens therein.
T7. Underwriting Guidelines: This topic will introduce the learner to the underwriting process and the underwriters' and processors' involvement in income verification requests, preliminary approvals, counteroffers, declines, and exceptions.
T8. The Closing Process: This topic with explain the pre-closing and closing processes, documentation review, customer communication, and closing and funding the loan.
T9. Communicating Loan Decisions: This topic will educate the learner on acceptable practices for communicating loan decisions, which can be approval, counteroffer, or decline.
T10. Closing Documentation: This topic will explain the loan finalization process, with information on closing documents for every loan and situation.
Continue your learning
Part of this learning pathway: Banking & Finance
Learners also take: Commercial Lending Procedures | Consumer Lending Basics | Consumer Lending Fraud
Course pathway: eBSI Banking Academy > Banking & Finance > Consumer Lending Procedures
Explore more Banking & Finance training or return to the eBSI Banking Academy.
Your questions, answered
Does the course include a certificate?
The course assessment leads to a downloadable digital PDF CPD Certificate of Completion. See the course description for the CPD credits awarded.
What is CPD?
CPD stands for Continuing Professional Development. It is the ongoing learning that helps you maintain and develop the knowledge and skills you use in your work. Courses, workshops and other learning activities can contribute to your CPD record.
Can I ask a question before enrolling?
Book a free video consultation to discuss your goals and course choice.