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CPD Course
Developing a High Reliability Organization
Develop practical knowledge and confidence in Developing a High Reliability Organization.
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses every day, sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating.
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Course Description
Buying for a team?
Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.
Develop practical knowledge and confidence in Developing a High Reliability Organization.
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses every day, sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating.
Why this course matters
This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.
What you will gain
- Understand the core principles and practical approaches covered in Developing a High Reliability Organization.
- Recognise situations where those approaches can improve workplace decisions or performance.
- Apply the course ideas more confidently in day-to-day professional situations.
Who is this course for?
This course is suitable for managers, supervisors, team leaders, SME owners and professionals preparing for greater leadership responsibility.
Course at a glance
- Format: self-paced online learning.
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses every day, sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating.
This course will explore how these organizations maintain high reliability even in times of serious crisis and stability. We will share their secrets in a way that can be applied to all organizations in order to create high reliability and continued success.
Course Topics:
Session One: Course Overview
Session Two: What is a High Reliability Organization?
Session Three: Key Concepts
- Expectations, Normalization, and Mindfulness
- Making Connections
Session Four: The Anticipation Principles
- Preoccupation with Failure
- Resistance to Simplification
- Sensitivity to Operations
Session Five: The Containment Principles
- Commitment to Resilience
- Deference to Expertise
Session Six: Auditing for High Reliability
- Auditing Techniques
- Making Connections
- Sample Audit Questions
Session Seven: Test Driving
- Case Study
- Making Connections
- Recommended Reading List
- Personal Action Plan
Continue your learning
Part of this learning pathway: Management & Leadership
Course pathway: eBSI SME Academy > Management & Leadership > Developing a High Reliability Organization
Explore more Management & Leadership training or return to the eBSI SME Academy.
Your questions, answered
Does the course include a certificate?
The course assessment leads to a downloadable digital PDF CPD Certificate of Completion. See the course description for the CPD credits awarded.
What is CPD?
CPD stands for Continuing Professional Development. It is the ongoing learning that helps you maintain and develop the knowledge and skills you use in your work. Courses, workshops and other learning activities can contribute to your CPD record.
Can I ask a question before enrolling?
Book a free video consultation to discuss your goals and course choice.