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CPD Course
Digital Citizenship
Develop practical knowledge and confidence in Digital Citizenship.
Our Digital Citizenship course will give participants the guidance needed in the ever changing digital world. As our lives are lived more and more online we all need to translate our social skills into the virtual world.
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Course Description
Buying for a team?
Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.
Develop practical knowledge and confidence in Digital Citizenship.
Our Digital Citizenship course will give participants the guidance needed in the ever changing digital world. As our lives are lived more and more online we all need to translate our social skills into the virtual world.
Why this course matters
This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.
What you will gain
- Build a practical understanding of the key concepts covered in Digital Citizenship.
- Recognise where the topic applies in real workplace or business situations.
- Apply the methods and good-practice approaches covered in the course with greater confidence.
Who is this course for?
This course is suitable for digital marketers, SME owners, entrepreneurs, sales and marketing professionals and anyone responsible for online business growth.
Course at a glance
- Format: self-paced online learning.
- Professional development: CPD course.
Our Digital Citizenship course will give participants the guidance needed in the ever changing digital world. As our lives are lived more and more online we all need to translate our social skills into the virtual world.
Digital Citizenship allows us to connect, collaborate, and share by using technology appropriately. In person meetings are on the decline which makes it necessary to engage people digitally. Being a good digital citizen means you have a set of skills to work in the digital world.
Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology.
Course Outline
Module One: Getting Started
Module Two: What Is Digital Citizenship?
- What is Digital
- Engaging with Others
- It’s a Moving Target
- Belonging to a Community
- Case Study
- Review Questions
Module Three: Being a Good Citizen
- Build it Up
- Real World Influences
- Using Technology Appropriately
- The Golden Rule
- Case Study
- Review Questions
Module Four: Best Practices for Sharing
- Digital Footprints
- Personal and Work Lives
- Stop and Think Before You Post
- Do Not Overshare
- Case Study
- Review Questions
Module Five: Networking and Personal Branding (I)
- Personal Branding
- Be Yourself ( online and off)
- Social Networking
- If you Share it, Expect Everyone to See It
- Case Study
- Review Questions
Module Six: Networking and Personal Branding (II)
- Introduce Colleagues
- Volunteer to Help Others
- Blog
- Guard Your Reputation
- Case Study
- Review Questions
Module Seven: Digital Security and Safety (I)
- Don’t Trust Anyone You Don’t Know
- Enable 2-Step Verifications
- Public Wi-Fi
- Public Computers
- Case Study
- Review Questions
Module Eight: Digital Security and Safety (II)
- Email and Attachments
- Password Rules
- Back Up your Files
- Update Your Software
- Case Study
- Review Questions
Module Nine: Dealing With The Dark Side
- See it, Report it
- Bullying and Harassment
- Trolling
- Shared Something You Shouldn’t Have?
- Case Study
- Review Questions
Module Ten: Digital Etiquette (I)
- Respect and Tone
- Speak Up, Not Out
- Topics To Avoid
- Keep Private Messages Private
- Case Study
- Review Questions
Module Eleven: Digital Etiquette (II)
- Educate Yourself
- Information Processing
- Internet Boldness
- Permission to Share
- Case Study
- Review Questions
Continue your learning
Part of this learning pathway: Internet Marketing
Course pathway: eBSI Digital Marketing Academy > Internet Marketing > Digital Citizenship
Explore more Internet Marketing training or return to the eBSI Digital Marketing Academy.
Your questions, answered
Does the course include a certificate?
The course assessment leads to a downloadable digital PDF CPD Certificate of Completion. See the course description for the CPD credits awarded.
What is CPD?
CPD stands for Continuing Professional Development. It is the ongoing learning that helps you maintain and develop the knowledge and skills you use in your work. Courses, workshops and other learning activities can contribute to your CPD record.
Can I ask a question before enrolling?
Book a free video consultation to discuss your goals and course choice.