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CPD Course
Disability Awareness
Develop practical knowledge and confidence in Disability Awareness. People with disabilities represent a significant and largely underutilized resource for so many businesses. This course will give supervisors, managers, and human resources consultants the tools and tips they need to create a diverse workplace and leverage the skills and knowledge that people with disabilities...
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Course Description
Buying for a team?
Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.
Develop practical knowledge and confidence in Disability Awareness.
People with disabilities represent a significant and largely underutilized resource for so many businesses. This course will give supervisors, managers, and human resources consultants the tools and tips they need to create a diverse workplace and leverage the skills and knowledge that people with disabilities have to offer.
Why this course matters
This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.
What you will gain
- Understand the core principles and practical approaches covered in Disability Awareness.
- Recognise situations where those approaches can improve workplace decisions or performance.
- Apply the course ideas more confidently in day-to-day professional situations.
Who is this course for?
This course is suitable for HR professionals, managers, supervisors and people responsible for workplace policies, employee development or team performance.
Course at a glance
- Study time: approximately 2 hours.
- Format: self-paced online learning.
- Professional development: CPD course.
People with disabilities represent a significant and largely underutilized resource for so many businesses. This course will give supervisors, managers, and human resources consultants the tools and tips they need to create a diverse workplace and leverage the skills and knowledge that people with disabilities have to offer.
During this course, participants will learn to:
- prepare to welcome people with disabilities into their workplace;
- interact with people with disabilities;
- identify and overcome barriers in the workplace;
- use respectful, appropriate, acceptable language in any circumstance;
- understand what their company can do during hiring and interviewing; and understand what job accommodation is and how it applies in their workplace.
Course Topics:
Session One: Course Overview
Session Two: Defining Terms
- What are Disabilities?
- About Stereotypes
- Some Common Phrases and the Stereotypes Behind Them
Session Three: Misconceptions and Realities
Session Four: A Business Case
- Getting Into It
- Summary
Session Five: Dissecting Labels
- Giving Your Words Some Thought
- Being Practical
- Mingle with Me
Session Six: Accessibility
- Physical Access
- Barriers
- Case Studies
Session Seven: The Cornerstones of Diversity
- About the Cornerstones
- Knowledge
- Understanding
- Acceptance
- Behavior
Session Eight: Pre-Assignment Review
Session Nine: Encouraging Diversity by Hiring
- What Can We Ask?
- What Can the Candidate Expect?
Session Ten: Using the STOP Technique
- The Four Steps
- Making Connections
Session Eleven: Communication Essentials for Disability Awareness
- Ground Rules to Get Started
- Respecting Confidentiality
- Preparing Documentation
Session Twelve: Communication Styles
- Dichotomies in Theory
- Dichotomies in Action
Session Thirteen: Critical Conversations
- Introductory Elements
- Getting the Conversation Started
- Taking it One Step Further
Session Fourteen: How Do We Make It Happen?
- How Far Do You Go In Accommodation?
- Value of Job Shadows
- Recommended Reading List
- Personal Action Plan
Continue your learning
Part of this learning pathway: Human Resources
Course pathway: eBSI SME Academy > Human Resources > Disability Awareness
Explore more Human Resources training or return to the eBSI SME Academy.
Your questions, answered
Does the course include a certificate?
The course assessment leads to a downloadable digital PDF CPD Certificate of Completion. See the course description for the CPD credits awarded.
What is CPD?
CPD stands for Continuing Professional Development. It is the ongoing learning that helps you maintain and develop the knowledge and skills you use in your work. Courses, workshops and other learning activities can contribute to your CPD record.
Can I ask a question before enrolling?
Book a free video consultation to discuss your goals and course choice.