{"product_id":"emotional-intelligence-at-work","title":"Emotional Intelligence at work","description":"\u003cdiv class=\"ebsi-team-licence-note\"\u003e\u003cp\u003e\u003cstrong\u003eBuying for a team?\u003c\/strong\u003e\u003cbr\u003eChoose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.\u003c\/p\u003e\u003c\/div\u003e\n\u003c!-- ebsi-sales-wrapper --\u003e\u003cdiv class=\"ebsi-sales-wrapper\"\u003e\n\u003cp\u003e\u003cstrong\u003eDevelop practical knowledge and confidence in Emotional Intelligence at work.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course will introduce to you the ideas and techniques for increasing your emotional intelligence. Many occupations are based on high emotional intelligence. Many service occupations require high levels of EQ. These skills are also widely desired by all employers as these employees are better communicators. They are good at relationships and conflict resolution, which are very useful in the workplace.\u003c\/p\u003e\n\u003ch3\u003eWhy this course matters\u003c\/h3\u003e\n\u003cp\u003eThis course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.\u003c\/p\u003e\n\u003ch3\u003eWhat you will gain\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand the core principles and practical approaches covered in Emotional Intelligence at work.\u003c\/li\u003e\n\u003cli\u003eRecognise situations where those approaches can improve workplace decisions or performance.\u003c\/li\u003e\n\u003cli\u003eApply the course ideas more confidently in day-to-day professional situations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho is this course for?\u003c\/h3\u003e\n\u003cp\u003eThis course is suitable for business professionals, administrators, managers and learners who want practical workplace skills they can apply immediately.\u003c\/p\u003e\n\u003ch3\u003eCourse at a glance\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eStudy time:\u003c\/strong\u003e approximately 2 hours.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e self-paced online learning.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional development:\u003c\/strong\u003e CPD course.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cp class=\"ng-scope\" data-mce-fragment=\"1\"\u003eThis course will introduce to you the ideas and techniques for increasing your emotional intelligence. Many occupations are based on high emotional intelligence.  Many service occupations require high levels of EQ.  These skills are also widely desired by all employers as these employees are better communicators.  They are good at relationships and conflict resolution, which are very useful in the workplace.\u003c\/p\u003e\n\u003cp class=\"ng-scope\" data-mce-fragment=\"1\"\u003eObjectives: In this unit you will learn the ideas and techniques for increasing your emotional intelligence at work.\u003c\/p\u003e\n\u003cp class=\"ng-scope\" data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003ch5 class=\"ng-scope\" data-mce-fragment=\"1\"\u003eCourse Outline\u003c\/h5\u003e\n\u003cp class=\"ng-scope\" data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cp class=\"ng-scope\" data-mce-fragment=\"1\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eUnit Contents:\u003c\/strong\u003e\u003c\/span\u003e\u003cbr\u003e  1. Getting Started\u003cbr\u003e  2. Introduction to Emotional Intelligence\u003cbr\u003e  3. Benefits\u003cbr\u003e  4. Social Skills\u003cbr\u003e  5. Reducing Anxiety and Stress\u003cbr\u003e  6. Conflict Resolution\u003cbr\u003e  7. Relationship Management\u003cbr\u003e  8. Overcoming Obstacles at Work\u003cbr\u003e  9. Building Rapport\u003cbr\u003e  10. Nonverbal Communication\u003cbr\u003e  11. Emotional Awareness \u0026amp; Empathetic Accuracy\u003cbr\u003e  12. Wrapping up and Test Results\u003c\/p\u003e\n\u003c!-- ebsi-cross-sell --\u003e\u003cdiv class=\"ebsi-cross-sell\"\u003e\n\u003ch3\u003eContinue your learning\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003ePart of this learning pathway:\u003c\/strong\u003e \u003ca href=\"\/collections\/career-development\"\u003eCareer Development\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/career-development\"\u003eCareer Development\u003c\/a\u003e \u0026gt; Emotional Intelligence at work\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/career-development\"\u003eCareer Development\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Individual Licence (EUR 40)","offer_id":39866148356274,"sku":"SSLU149","price":44.0,"currency_code":"USD","in_stock":true},{"title":"5 Licences (EUR 35 each)","offer_id":59260645179740,"sku":null,"price":193.0,"currency_code":"USD","in_stock":true},{"title":"10 Licences (EUR 30 each)","offer_id":59260645212508,"sku":null,"price":330.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/products\/SSLU149EmotionalIntelligenceatWork.png?v=1619785096","url":"https:\/\/www.ebsiamericas.com\/products\/emotional-intelligence-at-work","provider":"eBSI Export Academy","version":"1.0","type":"link"}