{"product_id":"outlook-2016-essentials","title":"Outlook 2016 Essentials","description":"\u003cdiv class=\"ebsi-team-licence-note\"\u003e\u003cp\u003e\u003cstrong\u003eBuying for a team?\u003c\/strong\u003e\u003cbr\u003eChoose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.\u003c\/p\u003e\u003c\/div\u003e\n\u003c!-- ebsi-sales-wrapper --\u003e\u003cdiv class=\"ebsi-sales-wrapper\"\u003e\n\u003cp\u003e\u003cstrong\u003eDevelop practical knowledge and confidence in Outlook 2016 Essentials.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLearners will be able to use Outlook to enhance professional correspondence, create calendars, and schedule appointments. Participants will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending email for marketing campaigns, planning staff meetings, and assigning action items from those meetings.\u003c\/p\u003e\n\u003ch3\u003eWhy this course matters\u003c\/h3\u003e\n\u003cp\u003eThis course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.\u003c\/p\u003e\n\u003ch3\u003eWhat you will gain\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eUse the key features and workflows covered in Outlook 2016 Essentials with greater confidence.\u003c\/li\u003e\n\u003cli\u003eApply the tools and techniques to practical business tasks.\u003c\/li\u003e\n\u003cli\u003eRecognise common mistakes and work more efficiently in day-to-day use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho is this course for?\u003c\/h3\u003e\n\u003cp\u003eThis course is suitable for business users, administrators, managers and professionals who want to work more efficiently with everyday digital tools.\u003c\/p\u003e\n\u003ch3\u003eCourse at a glance\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e self-paced online learning.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional development:\u003c\/strong\u003e CPD course.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cspan\u003eLearners will be able to use Outlook to enhance professional correspondence, create calendars, and schedule appointments. Participants will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending email for marketing campaigns, planning staff meetings, and assigning action items from those meetings.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eCompleting this course will confer 2 CPD Credits towards internationally recognised \u003cstrong\u003eContinuous Professional Development\u003c\/strong\u003e Requirements within organisations operating this kind of staff development methodology.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eCourse Outline\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eModule One: Getting Started\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWorkshop Objectives\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule Two: Communicate with Email\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eStart Communicating with Email               \u003c\/li\u003e\n\u003cli\u003eSet Up Email Account\u003c\/li\u003e\n\u003cli\u003ePreview Messages\u003c\/li\u003e\n\u003cli\u003eRead Messages\u003c\/li\u003e\n\u003cli\u003ePreview Attachments\u003c\/li\u003e\n\u003cli\u003eForward and Reply to Messages\u003c\/li\u003e\n\u003cli\u003eProcess Messages\u003c\/li\u003e\n\u003cli\u003eDelete Messages\u003c\/li\u003e\n\u003cli\u003eMark a Message as Read or Unread\u003c\/li\u003e\n\u003cli\u003eFlag Received Messages\u003c\/li\u003e\n\u003cli\u003eSort Messages\u003c\/li\u003e\n\u003cli\u003ePrint a Message\u003c\/li\u003e\n\u003cli\u003eSave Message Attachments\u003c\/li\u003e\n\u003cli\u003eCreate Messages\u003c\/li\u003e\n\u003cli\u003eCreate a Message\u003c\/li\u003e\n\u003cli\u003eAddress a Message\u003c\/li\u003e\n\u003cli\u003eAdd or Remove Message Attachments\u003c\/li\u003e\n\u003cli\u003eSend Message\u003c\/li\u003e\n\u003cli\u003eRecall a Message\u003c\/li\u003e\n\u003cli\u003eFormat and Check Messages\u003c\/li\u003e\n\u003cli\u003eFormat Text\u003c\/li\u003e\n\u003cli\u003eApply Styles\u003c\/li\u003e\n\u003cli\u003eApply a New Theme\u003c\/li\u003e\n\u003cli\u003eInsert Pictures\u003c\/li\u003e\n\u003cli\u003eInsert Hyperlinks\u003c\/li\u003e\n\u003cli\u003eUse Spell Check\u003c\/li\u003e\n\u003cli\u003eModule Two: Review Questions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule Three: Manage Messages\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUse Advanced Message Options\u003c\/li\u003e\n\u003cli\u003eFlag Outgoing Messages for Follow Up, Importance and Sensitivity\u003c\/li\u003e\n\u003cli\u003eRequest a Delivery or Read Receipt\u003c\/li\u003e\n\u003cli\u003eAdd Voting Options\u003c\/li\u003e\n\u003cli\u003eRedirect Replies               \u003c\/li\u003e\n\u003cli\u003eOrganize Messages\u003c\/li\u003e\n\u003cli\u003eSort Messages by Conversation\u003c\/li\u003e\n\u003cli\u003eIgnore Messages\u003c\/li\u003e\n\u003cli\u003eWork with Folders\u003c\/li\u003e\n\u003cli\u003eMove Messages Between\/To Folders\u003c\/li\u003e\n\u003cli\u003eApply Categories\u003c\/li\u003e\n\u003cli\u003eUse Signatures and Stationary\u003c\/li\u003e\n\u003cli\u003eCreate, Assign and Modify Signatures\u003c\/li\u003e\n\u003cli\u003eAdd a Signature to Specific Messages\u003c\/li\u003e\n\u003cli\u003eSet Fonts for New Messages and Responses\u003c\/li\u003e\n\u003cli\u003eCreate and Use Quick Parts\u003c\/li\u003e\n\u003cli\u003eAutomate Replies and Organization\u003c\/li\u003e\n\u003cli\u003eCreate Automatic Replies\u003c\/li\u003e\n\u003cli\u003eCreate and Manage Rules\u003c\/li\u003e\n\u003cli\u003eAutomate Repetitive Tasks Using Quick Steps\u003c\/li\u003e\n\u003cli\u003eConfigure Junk Email and Clutter Settings\u003c\/li\u003e\n\u003cli\u003eClean Up and Archive Messages\u003c\/li\u003e\n\u003cli\u003eClean Up a Folder\u003c\/li\u003e\n\u003cli\u003eUse Mailbox Cleanup\u003c\/li\u003e\n\u003cli\u003eSet AutoArchive Folder\u003c\/li\u003e\n\u003cli\u003eAutoArchive Items\u003c\/li\u003e\n\u003cli\u003eModule Three: Review Questions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule Four: Manage Schedules\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCreate and Manage a Calendar\u003c\/li\u003e\n\u003cli\u003eAdjust Calendar View\u003c\/li\u003e\n\u003cli\u003eSet Calendar Work Times and Time Zone\u003c\/li\u003e\n\u003cli\u003eCreate Calendar Items\u003c\/li\u003e\n\u003cli\u003eCreate Calendar Items\u003c\/li\u003e\n\u003cli\u003eCreate Recurring Calendar Items\u003c\/li\u003e\n\u003cli\u003eCreate Calendar Items from Messages\u003c\/li\u003e\n\u003cli\u003eRespond to Invitations\u003c\/li\u003e\n\u003cli\u003eManage Calendar Items\u003c\/li\u003e\n\u003cli\u003eUpdate Calendar Items\u003c\/li\u003e\n\u003cli\u003eManage Reminders\u003c\/li\u003e\n\u003cli\u003eForward Calendar Items\u003c\/li\u003e\n\u003cli\u003eWork with and Share Multiple Calendars\u003c\/li\u003e\n\u003cli\u003eCreate a Blank Calendar\u003c\/li\u003e\n\u003cli\u003eAdd an Internet Calendar\u003c\/li\u003e\n\u003cli\u003eManage and Display Multiple Calendars\u003c\/li\u003e\n\u003cli\u003eShare a Calendar in an Email\u003c\/li\u003e\n\u003cli\u003eDelete a Calendar\u003c\/li\u003e\n\u003cli\u003eCreate and Manage Tasks and Notes\u003c\/li\u003e\n\u003cli\u003eCreate a Task\u003c\/li\u003e\n\u003cli\u003eChange Task Views\u003c\/li\u003e\n\u003cli\u003eManage Tasks\u003c\/li\u003e\n\u003cli\u003eCreate and Manage Notes\u003c\/li\u003e\n\u003cli\u003eModule Four: Review Questions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule Five: Manage Contacts and Groups\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCreate and Manage Contacts\u003c\/li\u003e\n\u003cli\u003eCreate a New Contact\u003c\/li\u003e\n\u003cli\u003eImport Contacts\u003c\/li\u003e\n\u003cli\u003eEdit Contacts\u003c\/li\u003e\n\u003cli\u003eForward Contacts\u003c\/li\u003e\n\u003cli\u003eCreate and Manage Address Books\u003c\/li\u003e\n\u003cli\u003eCreate and Manage Contact Groups\u003c\/li\u003e\n\u003cli\u003eCreate a New Contact Group\u003c\/li\u003e\n\u003cli\u003eManage Contact Group Members\u003c\/li\u003e\n\u003cli\u003eSend an Email or Meeting Invitation to a Contact Group\u003c\/li\u003e\n\u003cli\u003eManage Calendar Groups and Meeting Schedules\u003c\/li\u003e\n\u003cli\u003eManage Calendar Groups\u003c\/li\u003e\n\u003cli\u003eUse Scheduling Assistant to Set Up Meetings\u003c\/li\u003e\n\u003cli\u003eCancel Meetings\u003c\/li\u003e\n\u003cli\u003eModule Five: Review Questions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule Six: Manage the Outlook Environment\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCustomize Settings\u003c\/li\u003e\n\u003cli\u003eCustomize Replies to Messages\u003c\/li\u003e\n\u003cli\u003eCustomize the Navigation Pane\u003c\/li\u003e\n\u003cli\u003ePerform Search Operations in Outlook\u003c\/li\u003e\n\u003cli\u003eCreate a Search Folder\u003c\/li\u003e\n\u003cli\u003ePerform an Instant Search\u003c\/li\u003e\n\u003cli\u003ePerform an Advanced Find\u003c\/li\u003e\n\u003cli\u003eWork with Multiple Accounts\u003c\/li\u003e\n\u003cli\u003eAdd an Account\u003c\/li\u003e\n\u003cli\u003eChange the Default Email Account\u003c\/li\u003e\n\u003cli\u003eChange From When Sending Mail\u003c\/li\u003e\n\u003cli\u003ePrint and Save Information\u003c\/li\u003e\n\u003cli\u003ePrint Calendar, Contact, or Task Information\u003c\/li\u003e\n\u003cli\u003eSave Message in Alternate Formats\u003c\/li\u003e\n\u003cli\u003eExport Messages to a Data File\u003c\/li\u003e\n\u003cli\u003eModule Six: Review Questions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule Seven: Wrapping Up\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWords from the Wise    \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!-- ebsi-cross-sell --\u003e\u003cdiv class=\"ebsi-cross-sell\"\u003e\n\u003ch3\u003eContinue your learning\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003ePart of this learning pathway:\u003c\/strong\u003e \u003ca href=\"\/collections\/microsoft-office-skills\"\u003eMicrosoft Office \u0026amp; Windows\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/microsoft-office-skills\"\u003eMicrosoft Office \u0026amp; Windows\u003c\/a\u003e \u0026gt; Outlook 2016 Essentials\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/microsoft-office-skills\"\u003eMicrosoft Office \u0026amp; Windows\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Individual Licence (EUR 40)","offer_id":14358992158783,"sku":"ITLU005","price":44.0,"currency_code":"USD","in_stock":true},{"title":"5 Licences (EUR 35 each)","offer_id":59260628304220,"sku":null,"price":193.0,"currency_code":"USD","in_stock":true},{"title":"10 Licences (EUR 30 each)","offer_id":59260628336988,"sku":null,"price":330.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/products\/Outlook_2016_Essentials.png?v=1590011974","url":"https:\/\/www.ebsiamericas.com\/products\/outlook-2016-essentials","provider":"eBSI Export Academy","version":"1.0","type":"link"}