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CPD Course
Skills You Need for Workplace Success
Develop practical knowledge and confidence in Skills You Need for Workplace Success. A number of studies identify the key skills that workers need to be successful in the workplace. Eight of the most commonly identified skills are: Being a Productive Team Member, Flexibility, Problem Solving, Resourcefulness, Giving and Receiving Feedback, Self-Confidence, Creative Thinking and Emotional Intelligence. These...
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Course Description
Buying for a team?
Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.
Develop practical knowledge and confidence in Skills You Need for Workplace Success.
A number of studies identify the key skills that workers need to be successful in the workplace. Eight of the most commonly identified skills are: Being a Productive Team Member, Flexibility, Problem Solving, Resourcefulness, Giving and Receiving Feedback, Self-Confidence, Creative Thinking and Emotional Intelligence. These skills can be enhanced through training.
Why this course matters
This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.
What you will gain
- Understand the core principles and practical approaches covered in Skills You Need for Workplace Success.
- Recognise situations where those approaches can improve workplace decisions or performance.
- Apply the course ideas more confidently in day-to-day professional situations.
Who is this course for?
This course is suitable for HR professionals, managers, supervisors and people responsible for workplace policies, employee development or team performance.
Course at a glance
- Study time: approximately 2 hours.
- Format: self-paced online learning.
- Professional development: CPD course.
A number of studies identify the key skills that workers need to be successful in the workplace. Eight of the most commonly identified skills are: Being a Productive Team Member, Flexibility, Problem Solving, Resourcefulness, Giving and Receiving Feedback, Self-Confidence, Creative Thinking and Emotional Intelligence. These skills can be enhanced through training.
Sessions in this course give students the grounding they need in a range of skills that have been identified as being vital to workplace success.
Course Topics:
Session One: Course Overview
Session Two: Being a Team Player
- Team Member Roles and Responsibilities
Session Three: Flexibility
- Change Exercise
- Change Tolerance
Session Four: Problem Solving
- What is a Problem?
- Eight Essentials to Defining a Problem
Session Five: Resourcefulness
- Self-Fulfilling Prophecy
- Characteristics of Resourcefulness
Session Six: Feedback
- Giving and Receiving Feedback
Session Seven: Self-Confidence
- What does Self-Confidence Look Like?
- Building Self-Confidence
Session Eight: Creative Thinking
- Methods for Creative Thinking
- Other Methods
- Creative Thinking Exercise
Session Nine: Emotional Intelligence
- History of Social and Emotional Intelligence
- Defining Social and Emotional Intelligence
- Recommended Reading List
- Personal Action Plan
Continue your learning
Part of this learning pathway: Workplace Essentials
Course pathway: eBSI SME Academy > Workplace Essentials > Skills You Need for Workplace Success
Explore more Workplace Essentials training or return to the eBSI SME Academy.
Your questions, answered
Does the course include a certificate?
The course assessment leads to a downloadable digital PDF CPD Certificate of Completion. See the course description for the CPD credits awarded.
What is CPD?
CPD stands for Continuing Professional Development. It is the ongoing learning that helps you maintain and develop the knowledge and skills you use in your work. Courses, workshops and other learning activities can contribute to your CPD record.
Can I ask a question before enrolling?
Book a free video consultation to discuss your goals and course choice.