{"product_id":"types-of-business-communication","title":"Types of Business Communication","description":"\u003cdiv class=\"ebsi-team-licence-note\"\u003e\u003cp\u003e\u003cstrong\u003eBuying for a team?\u003c\/strong\u003e\u003cbr\u003eChoose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.\u003c\/p\u003e\u003c\/div\u003e\n\u003c!-- ebsi-sales-wrapper --\u003e\u003cdiv class=\"ebsi-sales-wrapper\"\u003e\n\u003cp\u003e\u003cstrong\u003eDevelop practical knowledge and confidence in Types of Business Communication.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course will illustrate the various types of business writing, including a detailed look at the aspects of sales letters, agendas, memos, customer complaints, proposals, and more. This will also provide examples of each type of letter so that the learner may have a better idea of what a final product entails. After completing this program, the learner will be able to:\u003c\/p\u003e\n\u003ch3\u003eWhy this course matters\u003c\/h3\u003e\n\u003cp\u003eThis course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.\u003c\/p\u003e\n\u003ch3\u003eWhat you will gain\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eBuild a practical understanding of the key concepts covered in Types of Business Communication.\u003c\/li\u003e\n\u003cli\u003eRecognise where the topic applies in real workplace or business situations.\u003c\/li\u003e\n\u003cli\u003eApply the methods and good-practice approaches covered in the course with greater confidence.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho is this course for?\u003c\/h3\u003e\n\u003cp\u003eThis course is suitable for business professionals, administrators, managers and learners who want practical workplace skills they can apply immediately.\u003c\/p\u003e\n\u003ch3\u003eCourse at a glance\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eStudy time:\u003c\/strong\u003e approximately 2 hours.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e self-paced online learning.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional development:\u003c\/strong\u003e CPD course.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cu\u003e\u003cstrong\u003eCourse\u003cspan\u003e Outline\u003c\/span\u003e\u003c\/strong\u003e\u003c\/u\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eSeat Time: 1.75hrs \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThis course will illustrate the various types of business writing, including a detailed look at the aspects of sales letters, agendas, memos, customer complaints, proposals, and more. This will also provide examples of each type of letter so that the learner may have a better idea of what a final product entails. After completing this program, the learner will be able to:\u003c\/p\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003eDifferentiate between types of business writing, such as announcement memos and proposal letters.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eConstruct appropriate examples of each type of business communication.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eProofread, edit, and format business letters for organization and clarity. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cu\u003e\u003cstrong\u003eCourse Topics\u003c\/strong\u003e\u003c\/u\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT1. Types of Business Writing:\u003c\/strong\u003e This topic will provide a brief but thorough overview of the most commonly used forms of business communication, such as memos, sales letters, agendas, email, and more.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT2. Standard Business Letter Format:\u003c\/strong\u003e This topic will study the standard format of most business letters, with detailed instruction on how to develop each aspect of a professional, concise letter.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT3. Sales Letters:\u003c\/strong\u003e This topic will describe the process for planning, structuring, formatting, and producing a professional and succinct sales letter for persuading a customer.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT4. Agendas: \u003c\/strong\u003eThis topic will describe the process for planning, structuring, formatting, and producing a professional and succinct agenda for enhancing meetings.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT5. Memos:\u003c\/strong\u003e This topic will describe the process for planning, structuring, formatting, and producing a professional and succinct memo for interoffice communication.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT6. Customer Complaints: \u003c\/strong\u003eThis topic will describe the process for planning, structuring, formatting, and producing a professional and succinct customer complaint response in the form of an apology letter.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT7. Proposals:\u003c\/strong\u003e This topic will describe the process for planning, structuring, formatting, and producing a professional and succinct proposal for potential customers of a company.\u003c\/p\u003e\n\u003c!-- ebsi-cross-sell --\u003e\u003cdiv class=\"ebsi-cross-sell\"\u003e\n\u003ch3\u003eContinue your learning\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003ePart of this learning pathway:\u003c\/strong\u003e \u003ca href=\"\/collections\/professional-skills\"\u003eProfessional Skills\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-banking-academy\"\u003eeBSI Banking Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/professional-skills\"\u003eProfessional Skills\u003c\/a\u003e \u0026gt; Types of Business Communication\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/professional-skills\"\u003eProfessional Skills\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-banking-academy\"\u003eeBSI Banking Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cstrong\u003eRelated eBSI learning pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/administrative-skills\"\u003eAdministrative Skills\u003c\/a\u003e\u003c\/p\u003e","brand":"Bankers Academy","offers":[{"title":"Individual Licence (EUR 60)","offer_id":40112962502834,"sku":"BA-050","price":66.0,"currency_code":"USD","in_stock":true},{"title":"5 Licences (EUR 50 each)","offer_id":59260498641244,"sku":null,"price":275.0,"currency_code":"USD","in_stock":true},{"title":"10 Licences (EUR 40 each)","offer_id":59260498674012,"sku":null,"price":440.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/products\/BA-050-TypesofBusinessCommunicationCover.png?v=1621962735","url":"https:\/\/www.ebsiamericas.com\/products\/types-of-business-communication","provider":"eBSI Export Academy","version":"1.0","type":"link"}