{"product_id":"workplace-violence-1","title":"Dealing with Workplace Violence","description":"\u003cdiv class=\"ebsi-team-licence-note\"\u003e\u003cp\u003e\u003cstrong\u003eBuying for a team?\u003c\/strong\u003e\u003cbr\u003eChoose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.\u003c\/p\u003e\u003c\/div\u003e\n\u003c!-- ebsi-sales-wrapper --\u003e\u003cdiv class=\"ebsi-sales-wrapper\"\u003e\n\u003cp\u003e\u003cstrong\u003eDevelop practical knowledge and confidence in Dealing with Workplace Violence.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course will familiarize the learner with instances of workplace violence and how to understand, avoid, and report them. The learner will be given an overview of various types of threats and threatening behaviors. After completing this program, the learner will be able to:\u003c\/p\u003e\n\u003ch3\u003eWhy this course matters\u003c\/h3\u003e\n\u003cp\u003eThis course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.\u003c\/p\u003e\n\u003ch3\u003eWhat you will gain\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand the core principles and practical approaches covered in Dealing with Workplace Violence.\u003c\/li\u003e\n\u003cli\u003eRecognise situations where those approaches can improve workplace decisions or performance.\u003c\/li\u003e\n\u003cli\u003eApply the course ideas more confidently in day-to-day professional situations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho is this course for?\u003c\/h3\u003e\n\u003cp\u003eThis course is suitable for HR professionals, managers, supervisors and people responsible for workplace policies, employee development or team performance.\u003c\/p\u003e\n\u003ch3\u003eCourse at a glance\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eStudy time:\u003c\/strong\u003e approximately 4 hours.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e self-paced online learning.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional development:\u003c\/strong\u003e CPD course.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eCourse Description\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eSeat Time: 2.75hrs - Desc:\u003c\/p\u003e\n\u003cp\u003eThis course will familiarize the learner with instances of workplace violence and how to understand, avoid, and report them. The learner will be given an overview of various types of threats and threatening behaviors. After completing this program, the learner will be able to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand the effects of workplace violence, domestic violence, stalking, and other threatening behavior.\u003c\/li\u003e\n\u003cli\u003eEnforce federal laws and workplace rules in order to prevent workplace violence.\u003c\/li\u003e\n\u003cli\u003eRespond to instances of violence appropriately and aid in the recovery process.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul style=\"padding: 0px; margin: 0px 0px 15px 20px; color: #686868; font-family: lora, Verdana, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\u003c\/ul\u003e\n\u003ch5\u003e\u003cu\u003e\u003cstrong\u003eCourse Topics\u003c\/strong\u003e\u003c\/u\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eT1. Workplace Violence:\u003c\/strong\u003e This topic will define workplace violence according to the National Institute for Occupational Safety and Health, and will detail locations, examples, and categories.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT2. Effects:\u003c\/strong\u003e This topic will address the costs and long-term effects of workplace violence on the victims, the perpetrators, the bystanders, and the organization as a whole.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT3. Domestic Violence and Stalking:\u003c\/strong\u003e This topic will explain domestic violence and stalking in terms of effects on victims in the workplace, and will detail signs and examples of each.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT4. Potentially Violent Situations:\u003c\/strong\u003e This topic will emphasize the importance of awareness and observation in identifying potentially violent workplace situations, and will detail appropriate actions should violent situations arise.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT5. Threats and Threatening Behavior:\u003c\/strong\u003e This topic will list the red flags of workplace violence and bullying, and will address the appropriate steps for conducting a threat assessment.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT6. Enforcement and Prevention:\u003c\/strong\u003e This topic will outline the changing role of law enforcement and will present the new model, which is based on early intervention.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT7. Response:\u003c\/strong\u003e This topic will encourage the learner to take early action when employees or customers exhibit disruptive actions or other behaviors that may be indicative of violence.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT8. Recovery:\u003c\/strong\u003e This topic will discuss the attention and resources necessary to recovering from acts of violence in the workplace by explaining debriefing, the basic steps to recovery, and more.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT9. Information Disclosure:\u003c\/strong\u003e This topic will educate the learner on the importance of information and communication, particularly in the aftermath of violent situations.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT10. Long-Term Security:\u003c\/strong\u003e This topic will clarify the necessity of safety in every situation, and will discuss crisis management, emergency response plans, and the necessary elements that make response plans truly effective.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT11. Supervisor Responsibilities:\u003c\/strong\u003e This topic will provide tips for supervisors for ensuring the safety and happiness of employees, in light of violent events or other occurrences in the workplace.\u003c\/p\u003e\n\u003c!-- ebsi-cross-sell --\u003e\u003cdiv class=\"ebsi-cross-sell\"\u003e\n\u003ch3\u003eContinue your learning\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003ePart of this learning pathway:\u003c\/strong\u003e \u003ca href=\"\/collections\/bankers-academy-compliance-regulatory\"\u003eCompliance \u0026amp; Regulatory\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\u003cp\u003e\u003cstrong\u003eCourse pathway:\u003c\/strong\u003e \u003ca href=\"\/pages\/welcome-to-ebsi-banking-academy\"\u003eeBSI Banking Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/collections\/bankers-academy-compliance-regulatory\"\u003eCompliance \u0026amp; Regulatory\u003c\/a\u003e \u0026gt; Dealing with Workplace Violence\u003c\/p\u003e\n\u003cp\u003eExplore more \u003ca href=\"\/collections\/bankers-academy-compliance-regulatory\"\u003eCompliance \u0026amp; Regulatory\u003c\/a\u003e training or return to the \u003ca href=\"\/pages\/welcome-to-ebsi-banking-academy\"\u003eeBSI Banking Academy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Bankers Academy","offers":[{"title":"Individual Licence (EUR 60)","offer_id":40867721085106,"sku":"BA-170","price":66.0,"currency_code":"USD","in_stock":true},{"title":"5 Licences (EUR 50 each)","offer_id":59260503720284,"sku":null,"price":275.0,"currency_code":"USD","in_stock":true},{"title":"10 Licences (EUR 40 each)","offer_id":59260503753052,"sku":null,"price":440.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/products\/BA-170WorkplaceViolenceCOVER.png?v=1632969545","url":"https:\/\/www.ebsiamericas.com\/products\/workplace-violence-1","provider":"eBSI Export Academy","version":"1.0","type":"link"}