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CPD Course
Building Relationships for Success in Sales
Develop practical knowledge and confidence in Building Relationships for Success in Sales.
In this course, participants will discover that the business of all sales professionals is making friends and building relationships, no matter the size of the company or the type of market.
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Course Description
Buying for a team?
Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.
Develop practical knowledge and confidence in Building Relationships for Success in Sales.
In this course, participants will discover that the business of all sales professionals is making friends and building relationships, no matter the size of the company or the type of market.
Why this course matters
This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.
What you will gain
- Understand the core principles and practical approaches covered in Building Relationships for Success in Sales.
- Recognise situations where those approaches can improve workplace decisions or performance.
- Apply the course ideas more confidently in day-to-day professional situations.
Who is this course for?
This course is suitable for digital marketers, SME owners, entrepreneurs, sales and marketing professionals and anyone responsible for online business growth.
Course at a glance
- Study time: approximately 2 hours.
- Format: self-paced online learning.
- Professional development: CPD course.
In this course, participants will discover that the business of all sales professionals is making friends and building relationships, no matter the size of the company or the type of market.
This course will teach you:
- The benefits of developing a support network of connections.
- How building relationships can help you develop a solid business base.
- How to apply communication techniques to build a contact network.
- The key elements of strong working relationship, how to employ these elements in their working relationships, and more.
Course Topics:
- Customer Focused Selling
- Understanding Effort vs. Results
- Considering the Possibilities
- Influences at Work
- Building Customer Connections
- About Dale Carnegie
- Carnegie’s Principles
- Active Listening
- Asking Questions
- Organizing Your Network
- Case Study
Continue your learning
Part of this learning pathway: Sales & Marketing
Course pathway: eBSI SME Academy > Sales & Marketing > Building Relationships for Success in Sales
Explore more Sales & Marketing training or return to the eBSI SME Academy.
Your questions, answered
Does the course include a certificate?
The course assessment leads to a downloadable digital PDF CPD Certificate of Completion. See the course description for the CPD credits awarded.
What is CPD?
CPD stands for Continuing Professional Development. It is the ongoing learning that helps you maintain and develop the knowledge and skills you use in your work. Courses, workshops and other learning activities can contribute to your CPD record.
Can I ask a question before enrolling?
Book a free video consultation to discuss your goals and course choice.